Reviews for Church's Texas Chicken®

← Back to Church's Texas Chicken®

20 reviews

Review by Damien LaMar
(1/5) February 13, 2022

Absolutely unusable. Same issues as everyone else, unable to order through app, tells me i have to be over 13 when birthday in app is over 30 and you have to either type in the exact store zip code or enable location services (it won’t show a location otherwise). You’d think after all these months […]

Review by Gardell Tung
(1/5) June 27, 2021

This App is horrible. It is unable to locate stores via GPS rendering it unusable when trying to place orders. When you find a location, the hours are inaccurate and caused me to drive to the location only to realize they were closed. The location list does not contain all locations. This app should have […]

Review by Noel De Mesa
(1/5) January 22, 2022

The app is completely horrible. It asks which location when you are trying to make an order with even after you’ve already selected a location to order from. The keyboard constantly pops up over the field, so you don’t know what exactly you’re typing. Legitimately bad enough that I chose not to go get food […]

Review by Nathaniel Turner
(3/5) August 8, 2024

App would have gotten 5 stars, here’s the demotions. – 1 Star: Changing a pickup location is a bit odd, other apps do it better. – 1 Star: When you order, be sure the location is correct. I almost messed up my first order because the app changed the pickup location and time before paying. […]

Review by Shawn M
(1/5) March 7, 2021

I can’t order. The app can’t detect that my location is on (permissions are on). I can’t manually find my location because Oklahoma doesn’t even show up. If online ordering isn’t available for my state why advertise that it is? Why waste my time? What’s the point in having an app if it just redirects […]

Review by Maggie Seto
(1/5) April 19, 2022

This app looks nice, but its functions aren’t too good. Like many other users, I couldn’t choose a location near me because it just wouldn’t show up in the search. I also tried to look at the menu items after giving up on choosing a location, but I couldn’t even do that. It also kept […]

Review by Gene Vaughan
(1/5) March 28, 2021

App asks for my credit card info but won’t let me place my order. I’m stuck in an endless loop of entering my CC info. Terrible. Edit (3/28/2021) – I tired the app again. This time, I never even got to the payment part. The app would let me log in but it then treated […]

Review by Joe B.
(1/5) June 26, 2022

This is a terrible app. I choose a location, click the Order Now button and it sends me right back to a page that asks what location I want to order from. It’s an endless loop, just like most others have described. Please don’t ask me to contact you for assistance. Just fix the app […]

Review by sheri holmes
(1/5) September 15, 2023

Had app for a long time, but hadn’t used. Placed order, but it wouldn’t take my credit card. Went to store, wouldn’t give me the app prices for order. Re-ordered, paid with same card rejected on app. Higher price, of course. Uninstalled app, reinstalled, nowhere to create account appeared. Church’s is losing a regular customer. […]

Review by Jeffrey Head
(1/5) May 7, 2020

Not only is the app hard to navigate (it takes 3 links and full page loads to even start an order) and basically just a crappy browser front end on an already weak website, but I was never actually able to submit my order. Even a guest checkout returned an invalid login response. Also, do […]

Review by Max NG
(1/5) July 17, 2020

Can’t placed the order online. I managed to search the restaurant that I would like to place an order but it doesn’t allow me to move on to next step, I tried to click/tap the location I want. The app just do nothing. It isn’t freeze up, I still can slide up and down at […]

Review by Derek Ong
(1/5) June 21, 2020

Updated: even after an app update it is still completely useless. Can’t order at any location nearby. Can’t view the menu. Can’t view deals. Don’t send a worthless canned apology. Just make this app do ANYTHING. Totally useless app! What is the point of an app if you can’t look at a menu, order food, […]

Review by James Roberts
(1/5) February 19, 2022

Several issues. First, it says my phone number is in use when I try to set up an account. They don’t use the number for 2FA so anyone can use any number to stay anon. When I used my wife’s number, I was able to set up an account but the app hard crashed each […]

Review by Levels Solutions 4 Business
(2/5) July 20, 2024

The whole point of using the app is for convenience and to make the experience quicker. I made my order, it didn’t allow for me to put in any customizations, then when I got to the restaurant I was told I had to come inside to get the food I paid for. Once inside I […]

Review by Pomi Park
(1/5) January 27, 2022

I gave it a chance despite reading the other reviews, and it was a mistake. I couldn’t place an order even though I favourited a location. It keeps saying that no locations are found. The promotions that they offer aren’t worth it, and you can’t even redeem coupons with the app-it still tells you to […]

Review by TT
(1/5) December 31, 2020

This app does not work or at least it doesn’t work if you want to pick up the order yourself without using a delivery service, i.e. Uber. After you set your favorite store, it asks you what store you want to order from. “Pick up” isn’t one of the options and it seems to not […]

Review by Jamie Sade
(1/5) March 30, 2025

app is dysfunctional. It’s so frustrating that I’m here to uninstall it. notifications are senseless, and the pop-up on the app at random makes ordering very complicated. constantly logs you out & doesn’t recognize your password. my password is the same for all food apps and has never changed. then when you try to reset […]

Review by Kristin Nelson
(1/5) November 11, 2021

First time user. Just installed, it pulls up immediately the location I want. But when I go to order, it says my location permissions are denied. But they’re not. They’re enabled. Double checked the settings and everything. Just goes round and round and unable to order anything. Just read other reviews. Looks like this is […]

Review by Chrystal Campbell
(1/5) February 20, 2023

The app would not let me check-out. So minutes after downloading the app, I am deleting it. Edit to add: I was trying to order from the Troy, AL location. When I was trying to checkout and pay, it kept telling me invalid basket. I looked to see if there were somewhere to add my […]

Review by Breanna G.
(1/5) August 14, 2020

Has to be the worst app for a fast food restaurant EVER. You can’t even order! It will ask to select a location and show you a list, but you can’t click on anything! And you can’t move forward without selecting a location. Would give zero stars if I could because it can’t even do […]