Absolutely unusable. Same issues as everyone else, unable to order through app, tells me i have to be over 13 when birthday in app is over 30 and you have to either type in the exact store zip code or enable location services (it won't show a location otherwise). You'd think after all these months of requesting more info from 1 star reviews they would have figured something out to get it to work.
Reviews for Church’s Texas Chicken®
This App is horrible. It is unable to locate stores via GPS rendering it unusable when trying to place orders. When you find a location, the hours are inaccurate and caused me to drive to the location only to realize they were closed. The location list does not contain all locations. This app should have never been deployed. Not ready for prime time.
The app is completely horrible. It asks which location when you are trying to make an order with even after you've already selected a location to order from. The keyboard constantly pops up over the field, so you don't know what exactly you're typing. Legitimately bad enough that I chose not to go get food from here because of how frustrating the app is to use. Hard to believe a company of this size either can't or won't pay enough to make a working, user-friendly app.
App would have gotten 5 stars, here's the demotions. - 1 Star: Changing a pickup location is a bit odd, other apps do it better. - 1 Star: When you order, be sure the location is correct. I almost messed up my first order because the app changed the pickup location and time before paying. The app was overall not bad, but gets 3 stars because of the oddities listed above. However, the actual ordering of food is quite nice. Just be sure to select and double check your order location.
I can't order. The app can't detect that my location is on (permissions are on). I can't manually find my location because Oklahoma doesn't even show up. If online ordering isn't available for my state why advertise that it is? Why waste my time? What's the point in having an app if it just redirects you to the company's website? Upon finding coupons you can't even let your phone lock or leave the app or else you'll have to load the page and search for your state's coupons again. Waste of time
This app looks nice, but its functions aren't too good. Like many other users, I couldn't choose a location near me because it just wouldn't show up in the search. I also tried to look at the menu items after giving up on choosing a location, but I couldn't even do that. It also kept signing me out, and I had to keep logging back in. Hopefully the app gets better soon, so more people can use it.
App asks for my credit card info but won't let me place my order. I'm stuck in an endless loop of entering my CC info. Terrible. Edit (3/28/2021) - I tired the app again. This time, I never even got to the payment part. The app would let me log in but it then treated me as though I was not logged in. I give up. I'll just order in person.
This is a terrible app. I choose a location, click the Order Now button and it sends me right back to a page that asks what location I want to order from. It's an endless loop, just like most others have described. Please don't ask me to contact you for assistance. Just fix the app so that it works without assistance, just like most other food apps do.
Had app for a long time, but hadn't used. Placed order, but it wouldn't take my credit card. Went to store, wouldn't give me the app prices for order. Re-ordered, paid with same card rejected on app. Higher price, of course. Uninstalled app, reinstalled, nowhere to create account appeared. Church's is losing a regular customer. I'm very disappointed, but you obviously don't want my business anymore.
Not only is the app hard to navigate (it takes 3 links and full page loads to even start an order) and basically just a crappy browser front end on an already weak website, but I was never actually able to submit my order. Even a guest checkout returned an invalid login response. Also, do not switch apps in the middle of an order. It will return to the landing page and you have to start over. I finally gave up and went elsewhere. I hope you have a better experience than I did.