Reviews for Citymapper

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20 reviews

Review by Sukhee Hong
(2/5) September 20, 2025

Really good app. I like how it shows you what section to get on the train for (not all trips) Unfortunately where it falls short is that it consistently tells me to leave the train station and walk to the next bus stop, even if there is a direct connection within that station. Also, Ali […]

Review by Kora Godlewska
(2/5) October 21, 2024

Used to be good when I got it but now – not so much..Buses or tubes hardy ever match. When I select go home now it keeps finding options 10-20 mins from now (“leave in 15 mins” – no, I want to leave NOW). I’ve just gotten off at a tube station cause citymapper told […]

Review by Richard Weber
(5/5) April 5, 2025

11.31.2 has now fixed the problem. I am now seeing just English. I enjoy using this app. (In 11.31 and the app had started to show part of its information in Turkish, part in English, despite my app language being English. I have uninstalled and reinstalled and yet this bug does not go away. If […]

Review by Eric Lammertsma
(4/5) May 3, 2025

For public transit travel in and around NYC, Citymapper is definitely better than Google Maps. It has more and more accurate routes and departure times, which are really the biggest perks for me. Unfortunately, even though it’s the best around, it still lacks important information sometimes, such as which NJT train track to go to […]

Review by Shirley M. Fountain
(4/5) November 3, 2022

I like the Citymapper app a lot. The information is in real time and there are several options. My biggest gripe is that some the travel directions make no sense. Why would I get off a stop before the station, follow the walking instructions to the tracks at the back of the station, which has […]

Review by A Google user
(5/5) March 20, 2019

they only cover a limited amount of cities but they are great when they do cover them. it is much better than Google maps and I highly recommend for travel or if you even live in the city use this instead. note that the locations are very complete because it will match locations by name […]

Review by A Google user
(3/5) October 1, 2019

Not as useful as it could be. It’s fine for next departures, but when I get directions, I want the option to choose less walking, bus only, etc. The other day, it wanted me to walk 16 minutes at the end of the trip instead of showing the transfer time for another bus that stops […]

Review by Inéz Nieves
(4/5) January 13, 2023

The app is really great for figuring out different routes to get to places, but the GPS navigation is so difficult to use because the view makes it difficult to determine which side of the street I should be on or which direction I should be walking. The actual compass effect of the map (the […]

Review by A Google user
(2/5) January 4, 2020

The app is great at navigating me to the places I need to get too and be at on time. But the way the GPS acts is so inaccurate. It will give me routes and times that don’t even matchup. I can literally get to my destinations faster than the GPS for the app can […]

Review by Margaret Wong
(3/5) April 21, 2023

Citymapper is less accurate than some of the other apps out there. the fee to get the best route planning for my situation (chronic fatigue) is a little steep. however, the app is useful for pre-planning and making decisions about which bus or train lines make the most sense the night before, just don’t rely […]

Review by Super Soaker
(2/5) January 25, 2025

This is a horrible app for transportation. I just keep getting confused or not getting the right information I need. If I click on anything, it give me the wrong information, but when I click on something I want, it take me somewhere complete different. For example, I click on a line, give me the […]

Review by Gina Sprenkel
(4/5) July 30, 2024

Very nice app, offering varied modes of public transportation, how to get there. and how long it takes. The only con so far is that names of places are not always displayed on the outside of the bus as stated on the app, which can be confusing for an international traveler. Missing a bus taught […]

Review by Samuel Walter
(4/5) August 8, 2024

I’ve been trying the different transit apps over the past few months, and CityMapper is among the best! The interface is beautiful and intuitive, and the real-time bus tracking helps ensure you never miss your ride. This would be my #1 favorite app if not for one thing: no integrated fare payment. I have to […]

Review by A Google user
(5/5) March 15, 2019

A must have when traveling in cities!!!! This app was recommended by a youtuber and she was on target. Just put in where you want to go & either “now” or a set arrival or departure time & it gives tons of options with their corresponding times & costs. You can search ahead and save […]

Review by sean browning
(2/5) March 13, 2025

I was a long time subscriber and huge evangelist for this app. I’m not sure what has gone wrong, but this app is a shell of its former self. I’ve now spent over the amount of the subscription fee on extra train fees and wasted time due to bizzare and outright incorrect directions. Suggesting busses […]

Review by Rich Mota
(5/5) July 6, 2024

awesome app. used it often while vacationing in London in 2024. (walking, taxi, bus). Couldn’t have made it around without city mapper. While planning the trip I used Google maps, but it never gave me a choice to use ferries. City mapper will give you best route and alternate routes. Sometimes it made us walk […]

Review by R McGrail
(4/5) August 15, 2025

mostly great. I would like to see a “travel via..” option. for instance from one location to another but selecting a specific station to travel through. instead of having to make a route to get to your chosen station then make a second route based on the time you SHOULD arrive at that station.

Review by D. Wilson
(4/5) May 6, 2025

For some reason the voiceover in the app speaks at about 3x speed which makes it impossible to know what she’s saying, and there arent settings in-ap to adjust it. But after moving cities, this has been a lifesaver for me and so much better than Google, which gave me such wrong directions it put […]

Review by caractacusrex
(3/5) July 24, 2025

the app is regionalised. it is only possible to create routes within the selected region. this means, for instance, that it is not possible to plot a route from Norwich to Ipswich, which are 45 miles apart and on the same railway line as one is I London and the other in Midlands. The app […]

Review by Hailey Simonds (Zooty)
(5/5) July 2, 2025

So I’ve been using this app for about a year now and it’s hands down the best option for non-car transportation. From the bus to bike routes. Every time gives me superior options to the alternatives. Gives more information on Bus route changes and closures. And the bike routes? Incredible!! I’ve stopped using Google Maps […]