Really good app. I like how it shows you what section to get on the train for (not all trips) Unfortunately where it falls short is that it consistently tells me to leave the train station and walk to the next bus stop, even if there is a direct connection within that station. Also, Ali Express ads will trigger if they are loaded regardless of if you tap it or not, which is incredibly frustrating. I've reported both issues to support years ago, but nothing has been fixed.
Kora Godlewska
Used to be good when I got it but now - not so much..Buses or tubes hardy ever match. When I select go home now it keeps finding options 10-20 mins from now ("leave in 15 mins" - no, I want to leave NOW). I've just gotten off at a tube station cause citymapper told me there will be a bus in a few minutes but there were no buses whatsoever, so back to the tube extending my commute home, late at night even further - not the first time. Thanks for nothing citymapper.
Richard Weber
11.31.2 has now fixed the problem. I am now seeing just English. I enjoy using this app. (In 11.31 and the app had started to show part of its information in Turkish, part in English, despite my app language being English. I have uninstalled and reinstalled and yet this bug does not go away. If I change the app language to French then everything is in Franch. But when I change back to English I get a strange mix of both English and Turkish!)
Eric Lammertsma
For public transit travel in and around NYC, Citymapper is definitely better than Google Maps. It has more and more accurate routes and departure times, which are really the biggest perks for me. Unfortunately, even though it's the best around, it still lacks important information sometimes, such as which NJT train track to go to to catch the train it recommends. I've missed connections more than once due to this, adding 30 minutes to my trip. Its waking estimates are also overly optimistic.
Shirley M. Fountain
I like the Citymapper app a lot. The information is in real time and there are several options. My biggest gripe is that some the travel directions make no sense. Why would I get off a stop before the station, follow the walking instructions to the tracks at the back of the station, which has no entrance, only to have to walk around to the front of the station for a later bus or train and it makes me late? Sullivan Station in Boston MA has no a back entrance. I hope that flaw is corrected.
A Google user
they only cover a limited amount of cities but they are great when they do cover them. it is much better than Google maps and I highly recommend for travel or if you even live in the city use this instead. note that the locations are very complete because it will match locations by name with Google maps so you won't be missing anything!
A Google user
Not as useful as it could be. It's fine for next departures, but when I get directions, I want the option to choose less walking, bus only, etc. The other day, it wanted me to walk 16 minutes at the end of the trip instead of showing the transfer time for another bus that stops three minutes from where I wanted to go. I now have to use two different apps to get the info I need since 511 discontinued providing the info on their web site .
Inéz Nieves
The app is really great for figuring out different routes to get to places, but the GPS navigation is so difficult to use because the view makes it difficult to determine which side of the street I should be on or which direction I should be walking. The actual compass effect of the map (the highlight that projects from your dot and moves with your phone as you walk) is very inaccurate.
A Google user
The app is great at navigating me to the places I need to get too and be at on time. But the way the GPS acts is so inaccurate. It will give me routes and times that don't even matchup. I can literally get to my destinations faster than the GPS for the app can tell me what time exactly I will get there which is way earlier than expected or way later than expected!
Margaret Wong
Citymapper is less accurate than some of the other apps out there. the fee to get the best route planning for my situation (chronic fatigue) is a little steep. however, the app is useful for pre-planning and making decisions about which bus or train lines make the most sense the night before, just don't rely on the advance times. I've had busses that show as 6 minutes away just vanish off the screen and not show up.
