I was charged for coinbase one. I don't remember signing up for it. When I noticed it was taken out of my account I immediately canceled it a day contacted support. They said I would get a refund and to get an email. I have yet to receive either. I have had major discrepancies in the amount I traded a crypto for and what it's price at the time was. The fees are outrageous! Being so volatile I didn't put much in. Just an experiment to see how it works. It doesn't
Reviews for Coinbase: Buy BTC, ETH, SOL
← Back to Coinbase: Buy BTC, ETH, SOLEdit: To whoever responded, there's no way to access that link when you can't sign in -- Original: There's something wrong with the app. Yesterday it signed me out, and it wasn't until I uninstalled it and tried going through the browser that I was able to access my account. There's no way to call or email customer service without being able to sign in, which I couldn't do from the browser for a while either.
I've had a transaction pending for over 2 weeks now and I've called support several times with absolutely zero new information regarding the matter. I pay $29.99 a month, I expect better support than "we don't know" after 2 weeks of the matter being "escalated" I feel like I'm being lied to and they haven't even looked at my case yet. very disappointing. you're probably better off getting an exchange with prominent and capable customer support.
App allows you to deposit any amount of money but as soooooon as you want to withdrawal it, the entire system shuts down and you have to walk through all these doors to even get a remotely good answer. It won't let me add a new debit card to withdrawal my funds and I have YET to hear back from a real person, its been nothing but AI responses.
I've been a Coinbase customer since there were airdrops for ETH and its truly been surreal to watch it all evolve. What is arguably more impressive is how well these guys have evolved alongside crypto with this app being no exception. if you dig in to what this app actually does, as in "all the things", it's mind blowing. Make a list of every other financial app that's ever been on your phone and note what each one does to improve your life. There's your Coinbase app description.
the app has become unusable. Can't view anything because the content never loads. When selling/buying, it gets stock on loading and never completes the trade. closing and restarting the app several times use to make it work a bit better, but now, even that does not help. Support instructions also did not resolve the issue. I'll have to try a mobile browser instead. if that does not work, I'll have to start looking for other platforms because I'm losing too many opportunities.
Great app, but they make it difficult for new crypto investors to even invest, and obtain crypto! Then, once you have purchased the crypto; you can't even withdraw the currency to the account or wallet of your choice. They restrict your account for a certain amount of time (long and drawn out process) for which they choose. Lots of potential here, but honestly they're not living up to the promises for which they described, which is why I chose this app! 🤔🤥
the app lost $1000 of mine by transferring it over an unsupported network that I didn't choose. edit: spent the past 3 hours getting passed around to 3 different people, concluding that the app allowed me to send over an incompatible address. Their app made the error and they wont do anything to compensate for my loss. They did mention they will look into this issue, but as far as I am concerned I can go kick rocks.
I still cant believe how bad this app is. It never loads the charts, way too often it takes a long time for a trade to load and submit if it even does load, the history and open trades tab in a coin gets stuck and you can't see lower than 3 current open trades. The worst part is how long this has been broken and lagging or not even loading at all... I'm losing money by not being able to trade and see charts when I need to. I can't make this up... BRING COINBASE PRO BACK! Still so bad, its sad!
Definitely seems like a scam. 2 weeks after making a trade, I get a notification from my bank that there has been a failed transaction fee of $30 charged, along with a $29.99 charge that doesn't show anywhere but my bank statement. Support was no use and now they have locked my account with no way to get my money or determine the legitimacy of their claims. Edit: based reply, they did not even read the review. I have already tried working with their "support".
Have had a $5k purchase limit for as long as i can remember, bought 2 days in a row and didn't touch even half that, went to buy on the third day and had $0 purchase limit, oh but that's just the "dynamics" of the platform that they don't control, unless of course your a customer like Blackrock. Coinbase isn't the platform it was a few years ago. I'd really look into other platforms that have better customer support.
My main issue comes to converting crypto. For example, let's say I wanted to convert some Bitcoin for ETH. But I want to receive 0.5 ETH, or a full coin. I want to have the option to convert to the amount that I want to receive. It's almost good on the UI, but every single time I go to tap on the icon/crypto that I want to view, I have to press the button multiple times in order for it to work. It's very annoying, I shouldn't have to press Bitcoin 5 times in order to view/buy it.
for the longest time I couldn't access my account, crypto is down so I bought more, now all my crypto just shows dots I can't see any of my money or what it's doing. I've had lots of trouble with this app, I couldn't access my account for 2 months, it's almost impossible to find a contact to get ahold of someone and now I'm reading other reviews that it might be troubling getting my money out. Ready to bail on this platform scared of losing all my money and it's a lot, hope I can cash out
Can't even get past the ID upload. I've tried DL, passport card, passport, and nothing works. I've tried different lighting, different backgrounds, and nothing works. Your clever little "green box" captures only half the card after I'm instructed "down, left, too close, up, down, left" be cause the green box can't identify the ID and will only capture parts. I finally got it to capture the passport (fully) and it said it couldn't verify me. Yet you easily found my address! Couple hours wasted.
Great app for all of your crypto needs. You have all the tools offered by any exchange right here. Having the wallet I learned about the pros and cons of having a wallet and learning the hard way. As far as fees there is no fees to move between Coinbase and the pro version. Only 3 days to move your cash back to your account! EDIT- I did not login for some time but now it seems I am not able to login as it is a loop takes me back to login. I had to change my rating from 5 to 1 until this is fixed
Your app hasn't worked for me for 2 weeks. I saw there was an update tonight but that did not fix it. starts out in the log in screen, I enter in saved passkey, takes me to a browser that asks if it can open app, I press Continue, and takes me back to login screen. Endless loop. Sometimes I can get in if I stay in the browser and don't press Continue, but it's the desktop version not the app.
I've been using Coinbase for over 3 years and have been happy with it for the most part. But once again, they've increased their spot fees without notice. My spot volume has doubled in the last 2 weeks, and now I'm actually paying more per trade than I was weeks ago. If you keep pushing fees higher, people will look for alternative trading platforms.
Easy to use and very informative. However. Starting to lose trust as now, when I buy, sell or trade, it isn't accurate live pricing. And always in coinbase favor. Never mine, so im converting higher than the true live price and losing and on the other end, when I was to sell, getting a higher loss as the price is lower than the live price. This is disappointing.
This app is a scam, very easy to buy crypto currency, but then selling them and getting the money back is almost impossible. If you manage to sell, cost of the transaction is very high, and in some cases hidden. Support is also useless in addressing the shortcomings of the app. I've had 4000usd locked into my account for a week and it seems it's impossible to get it back...highly recommend choosing a different and more reliable crypto platform.
I’ve been using Coinbase for about five years and usually find it easy to use. The recent change that removed the price labels on the chart spikes - where you could instantly see the high of the day, week, or whatever time range you selected — is really disappointing. That quick visual cue was one of the most useful parts of the app, and it feels incomplete without it