Reviews for Connecteam Team Management App

Does not have the ability to push notifications if you have multiple accounts. Set this up for my second business and have to manually switch between them creating some tricky moments with missed messages.

the notification sound is not loud enough. yes I've manipulated my settings for the app. still not loud enough for a prompt response needed from the user. can you please change or make the sound louder than it currently can be on your end?

this app gives your location via gps every time you use it. It allows use of your information on your device unless you block it. I was unable to do so until after I already excepted it in order to sign in for work.

So far so good, shameless functionality and works as described. I did have some interface issues when logged on to both the mobile app and via my laptop but they've been ironed out.

Hey good afternoon, app crashes alot on non google devices such as huawei, hopefully in the future we could get the app on the huawei store or directl download, I have to run a 3rd party app to be able to access connect team which is ok, but i think it crashes because of that same reason. Especially when its looking for my location when trying to clock in and just before it finds my location it crashes. Thank you

The app, after the NFC update, always opens when I turn my phone on. I have a wallet case, and I guess it takes that chip in one of my credit cards to be a timeclock's? Regardless, this is a horrible update, and makes having to use the app for work absolutely obnoxious. It needs an opt out for this feature ASAP.

Funny how ive come here to complain about this ridiculously glorified app. Everything that is wrong with this app has been mentioned on almost every review. My phone goes from 60% battery to 5% in 1 1/2 hours. It seems to know when i pick up my phone, as soon as i do, it ALWAYS tells me to clock in...8 hours early. Only 50% of the time it shows my location and Im the one that has to explain why. This is on my personal phone, settings unchanged. New phone after this app burned up my battery

I've been using this app for a week and my employees find it easy to use and convenient. I thoroughly enjoy the monitoring system and precision of the time clocking option. the updates are really great and some are so fun! chatting, time off requests, everything you'd need to run your payroll efficiently. perfect for small business. Update: The app is still working splendidly!! I genuinely love the time clock and forms section! the updates and chat options are very useful and fun!

Haven't been able to clock in today. it just thinks and thinks forever. Also the notifications for clock ins made in the main page need to be able to be cleared or removed. I dont care that we've had 50 clock ins in the app. LET ME REMOVE IT! Last, the GPS forces the GPS to be active the ENTIRE shift! it only needs to be active for CLOCK INS. Absolutely destroys everyone's battery when activated so we have to turn it off even though that's the feature we need.

More than half the time my app dosent work and I use it to punch in and out when I'm at my clients homes it's important that it works all the time. I just had to have a client call to say I was at work and n ow I can't punch out when I leave so now what ? I agree in the beginning it worked than it made me download a new version now it dosent work again.

Good when things work correctly. The only way to add to you androids google calendar is via email. Everytime I select the add to calendar in email it tries to open a page not available on aws ref webcal:// that can't open in chrome. My guess is it's the calendar not opening the link or unsupported ics file/ incorrect address. Ive been trying to figure out on two phones for months. If it's not your apps fault let me know and maybe a work around. It's a 5 star result.

I hate this app. It needs your location ALL the time which drains your battery super fast. It checks your location all the time including when not at work. It will also send the annoying "don't forget to clock out notification" at 5 o'clock every day even when you are not working and even if you work past 5(I work until 8).

06/30/2022 Went to bed thinking I could sleep in! Woke up scheduled to work. When it was not the case. Any advice how to get the app to reset? 10/10/2022 Asked to edit my review. I didn't get a response the last time! My app has been. On loading mode for the past day and half. Now I've deleted the app and download it again. This is so annoying...not know when I work. Not a fan of Connecteam!

This app is notorious for sending multiple notifications "Don't forget to clock in today!" every day you are NOT scheduled, and there is no easy way to turn off this specific notification that should not even be sent at all. It is extremely obnoxious and wastes the users time and attention, but I guess that is the point of it so the likelyhood they'll fix it is zero.

Connecteam is genuinely extremely impressive, and has really streamlined day to day tasks, its not an exaggeration to say this app has been game changing for not only my company but myself as director. It is literally saving me so much stress. The forms are amazing, no more forgotten monthly checklists, no more drowning in procedure paperwork. To top it off, best customer service I have experienced in 20yrs! Genuinely wholeheartedly recommend this product and the company. Thank you.

I've been using the app for my company for a few years, and it worked fine for a bit, but now it has constant issues. My team has reached out to customer service multiple times, and issues never get resolved. Shifts get deleted, hours change, shifts get double booked. Customer service is incompetent. I'd look elsewhere for a scheduling app. There are too many bugs/issues.

Avoid at all cost! This is by far the worst app for work. It's inaccurate when taking breaks, and will randomly take minutes away that you've worked. Not to mention the fact it makes working nights a nightmare, not only for you keeping track of your hours but it also makes things overly complicated for you boss to see. Just pay a little more for something better. This app just isn't worth it.

We absolutely love this app, although there are a few things that could be added for ease of use for admins. I can't wait until admins get full access to the dashboard so there is no need to use a web browser. There has been a few kinks, but communicating with Reps is super easy and they are great at following up. Definitely recommend this app for businesses that work out in the field and want to keep track of employee hours without having to use a physical time clock!

4/22/25 - still not alerting consistently. The app is supposed to audibly and visually alert on the phone when a job shift is being offered and it DOES NOT do so reliably. Problem has been reoccurring, inconsistently, for months. Today, even with the app open on the phone, doesn't alert unless the app is refreshed. App developers state this is a 'known issue' that's supposedly been/being addressed and DOES NOT happen. The app is not reliable for those in the field depending on it for work.

This app is very cost effective for our business as it does not charge per employee so it gives me freedom to add and remove without cost changes. The features that are available are awesome. Workshops are a real asset to our company and customers. I have learned when I can't figure something out, there are multiple traning articles and videos at the click of a button. Along with chat and / or set up a training session. I love the app and staff at connect team.