Does not get past the get notifications screen. Useless program if you cannot open it. I had to uninstall app and reinstall it to get past the get notifications screen. Cannot add a new shipping address. Now I discover that online prices are more expensive than instore prices for the item I am looking at. Very disappointing - makes me not want to shop Costco online at all. This means lost sales opportunities for them. Too bad.
Nick
The worst store app on my phone. It's super outdated and has countless annoying quirks. There's no Scan & Go like the Sam's Club app. Most grocery items say "warehouse pricing may vary" instead of showing the price, while other items can't be searched for at all. Many items that are available in-store are entirely missing from the app. What prompted me to finally write this review is that it's asking me to login just to view my receipts, but nothing happens when I hit the login button.
Sarah Williams
App not as good as the business. They cheapes out on app development. it constantly wants to force me to log into the pharmacy from a clean opening (as in the app has been completely closed out, not just minimized). It also doesn't show all items in club, some are gate kept by instacart and many aren't shown at all. given the seasonality of something's, it would be nice to know if it is in my club, not matter how it must be acquired.
Ryan
Giving 1 star in hopes the developers see this. I'll adjust when fixed. The Warehouse Inventory feature has a bug where it takes between 1 and 10 button clicks to type a letter in the search bar. So if you search for "salmon", it will come out like "slm" or something like that. It takes 10x longer to search than it needs to.
Chris
not as good as Sam's club: scan and go is 100% worth it. i hate that Costco has no option for this. why even have the app? awful user experience. if you are browsing, then close your phone and come back, it will boot you back to the main menu. it's difficult to look up anything, it always displays "out of stock" items, no matter what and doesn't display correctly the items in stock at the local store.
Brigitta Bolyós
I absolutely love Costco but man, the app couldn't be any worse. It was already terrible to begin with and it has recently started to give the "page not found" error message when I try to access certain areas such as my shopping cart, purchase history, you know the stuff that's pretty important for shopping online. Please fix this asap or just hire a more knowledgeable app developer, period.
Carolyn Rosenfelder
For the last few weeks, I can only type one letter in the Search Warehouse Inventory search bar. Found a workaround by typing the description in Google search bar or elsewhere and pasting it into the Warehouse search bar, but that's ridiculous to have to do for every item I'm searching for. Have cleared cache and storage, uninstalled and reinstalled, but still the same problem. Hoping for an update with bug fix soon, please!
Lawrence Griffiths
I find this app to be difficult to use. It's a rare occurrence when I can actually find what I'm looking for even if I do a search. It mostly gives me stuff that has nothing to do with what I searched for. I always try different ways of searching The only thing I find it useful to do is to look up gas prices and hours. I can also look up my purchase receipts if I need to and renew my membership but that's the extent.
Chirag Jani
Very non intuitive app. Very slow search for basic items. Can't see my order receipts even after 10 days of purchase inwarehouse. Super irritating as they keep moving and changing things. I want it to be quick, reliable, consistent. The costco store and app has none of those qualities. Most normal stores have better app than costco without any membership fees. I expect better from costco.
Scott
Edit: Fix you app! I can't even use it anymore. Search function broke This app is an absolute dumpster fire. Can't even view my cart. Pressing the back button on Android erases my search results instead of taking me back to my search results. Incredibly slow to receive data from Costco servers. From a company like Costco, and in 2024 no less, I expect much much more. Lack of intuition in navigating the menus. Feel free to contact me for further input, or if you want to hire me to fix your app.
