Reviews for Cracker Barrel

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20 reviews

Review by Erin Dreams
β˜…β˜†β˜†β˜†β˜† (1/5) October 17, 2024

It never keeps me signed in. I created an account for the rewards, and it advertises a monthly bonus wheel. I’ve tried for months, and it only let me use the wheel once, not monthly like it claims, and now in the new update, the wheel is missing, but you’re still advertising it as a […]

Review by Kody Wolf
β˜…β˜†β˜†β˜†β˜† (1/5) April 15, 2025

Update: I uninstalled and reinstalled your app! Same problem! App is broken still! Can’t signup, doesn’t work with Pixel 9 pro. Whomever makes this app should be fired! They can’t make a simple app that works on the most common cell phone devices, since there’s a LOT of people complaining about not being able to […]

Review by Gary Gray
β˜…β˜†β˜†β˜†β˜† (1/5) September 22, 2025

among other the way this company treats their customers is a shame! I used to use this app all the time but awhile back it said I needed an update, but when I went to get the update, I was informed that the app didn’t work with my device anymore. It’s like let’s update where […]

Review by Bam POWBanana
β˜…β˜…β˜†β˜†β˜† (2/5) April 23, 2025

11/12/22: There are several issues in the app, especially after the latest update. The main ones being: the full name on the card, using to pay with, cannot be put in at checkout due to character limit. Secondly, I have 0 rewards points after multiple online orders. Lastly, it’s just very buggy and slow. Update- […]

Review by E J
β˜…β˜…β˜†β˜†β˜† (2/5) May 28, 2025

Google Pixel User – Every time I use this app I run into a new issue. Some buttons are slightly off the screen and are difficult to click on, the app changed the location of my order to a location that was 900 miles away, and the sign in option does not work for me […]

Review by ethan lawson
β˜…β˜…β˜…β˜†β˜† (3/5) June 2, 2025

Love the food, this is app based alone. Most of the app work great. I use it sometimes twice a week, but often enough. The only issues that i experience are that sometimes it won’t let me log in to access my rewards. sometimes it works flawlessly and others it won’t let me log in […]

Review by John Howland
β˜…β˜†β˜†β˜†β˜† (1/5) September 3, 2025

Easy to navigate, sucks at usability and experience. App did not find the Cracker Barrel I was in, and once I started payment process after signing in, forced me out of the app to a web browser, where I had to sign in again, reenter my payment info, before I could complete payment. If the […]

Review by Joyella Morehouse
β˜…β˜†β˜†β˜†β˜† (1/5) September 27, 2025

Update: now it says it needs updated, will says it’s not compatible anymore on my device so I guess we’re done ordering from CB until they fix it or I get a new phone. 😠 This app is extremely frustrating. It won’t keep you logged in & even after getting into the app will not […]

Review by Rainbow Walker
β˜…β˜†β˜†β˜†β˜† (1/5) September 26, 2025

This sucks. I’ve been a developer for decades. And I can tell you tech has gotten worse not better. Especially security. I can hack anything today. Now these guys want you to upgrade your device to spend more unnecessary money because the app is no longer compatible. Not going to happen. Couple that with the […]

Review by Barbara Lee
β˜…β˜†β˜†β˜†β˜† (1/5) July 9, 2025

The app NEVER works! It just keeps asking me to sign in over and over. It accepts the email and password, but doesn’t actually log me in. I have even reset the password but that’s all it will do. I still can’t do anything but enter my email and password over and over. click on […]

Review by Sassy Devil
β˜…β˜†β˜†β˜†β˜† (1/5) July 7, 2025

UPDATE: This app needs a redo. It’s not unusual for the credit card form not to come up, which means uninstalling, rebooting your device, reinstalling, and then you have to type your card info all over again. It also won’t let me use my Rewards points: I keep getting an error. I know I can […]

Review by Sheila B
β˜…β˜†β˜†β˜†β˜† (1/5) July 25, 2025

The app is junk. It won’t let me sign in anymore. I’m using the correct info and its not giving me an error it just goes back to where you sign in. When I try to order half the time it won’t add stuff to the cart and when it does and I try to […]

Review by Michael Danese
β˜…β˜†β˜†β˜†β˜† (1/5) August 13, 2025

This is now the 3rd time I’ve had to delete and reinstall the app because it wasn’t working! Absolutely ridiculous!! I’m not sure what’s going on with the App but you need to fix it because you’re going to lose a customer very soon! Very disappointed with the App! And don’t bother using the App […]

Review by Matthew Long
β˜…β˜†β˜†β˜†β˜† (1/5) September 28, 2025

broken app, don’t use this, app didn’t place an order at first, showed error, but then 25 minutes later placed the order without me knowing, charged me $7 more than originally shown and sent it to a cracker barrel across town…. terrible, borderline criminal. called the store they said it happens all the time, luckily […]

Review by Margarita McFadden
β˜…β˜†β˜†β˜†β˜† (1/5) August 6, 2025

update: App STILL DOES NOT WORK. Deleteing and reinstalling didnt do anything. Doesn’t work for placing orders! Everytime for almost 3 months it will not allow me to check out. it says to check my payment details, no matter what card I use. It only worked when I redeemed rewards and had a zero balance. […]

Review by Brad Mallette
β˜…β˜†β˜†β˜†β˜† (1/5) August 23, 2025

The app forced me to update, and after the update, the app does not work. You can not log in, and it also keeps forgetting your location. You can not create an order because when you go back to the menu, the entire order is gone. The store does not want to take orders over […]

Review by Bruce Glenn
β˜…β˜…β˜…β˜†β˜† (3/5) October 9, 2025

This is a good app when it is working, but a lot of the time when you do want to order it is having a login or some other issue and does not work when you want it too. Workaround is to order by web browser, but why have an app that can’t be used […]

Review by C. H.
β˜…β˜†β˜†β˜†β˜† (1/5) October 6, 2025

I really like Cracker Barrel, however the last couple of updates have made the mobile app even worse. when I tap a link to make an order, an error message something went wrong pops up, and there is no way to get rid of it except by closing the app. another bug is trying to […]

Review by Jeff Quandt
β˜…β˜…β˜†β˜†β˜† (2/5) September 23, 2024

Poor execution when it comes to paying using the app. When you do, it takes you to your browser where if you are not careful, you will pay as a guest. You need to sign in again. There are times when I open the app, and I also need to sign in. That means signing […]

Review by Alexandria Toro
β˜…β˜†β˜†β˜†β˜† (1/5) July 26, 2025

I hate this app. I can never find what I want and there’s no search bar. The full menu is never on here. I wish I could just order what I want but no I have to call every time. Also they’re advertising this app like you can check your rewards points on here but […]