I used the application alot to reserve a spot in classes. Recently, I was prompted to upgrade, attempted it several times and finally removed the application. Rebooted the phone and attempted a clean install. That also failed. Not sure why you'd change an application that was working. You may want to consider user testing before rollout!
The app works well enough, but it's a bit frustrating when every time I open the app it asks me to enable notifications. I simply use the app to check into the gym so there's no need for it to send me notifications. It doesn't matter how many times I say no enabling push notifications, it asks every single time. Fix this and it would get 5 stars
App seems all-around broken. Check in tracker doesn't work, class reservations don't work. I haven't been able to do a class in awhile because every time I attempt to reserve a spot, the app is busted, and I apparently can't just walk in and sign up for a class. The whole reason I got peak membership was for classes that I can't use. Feels like a big scam.
Overall, the app is okay. What's very disappointing to be are the Crunch Live videos. First, they can no longer be found on Roku or Apple TV. That's no fault of the app and wouldn't be an issue IF I could stream them from the app to my TV. But then, you can't even turn your phone and have the image rotate on your screen. The last two things would be an easy fix. Also recently realized that my Fitbit updated once when I paired it and hasn't updated since.
Since the update before last, I have been unable to even open the app beyond the loading screen. That's two updates of nothing but loading and then crash. I've even tried to delete and start over with full install, to no avail. I can't even evaluate it properly if it won't even load. **Edit** For the first time in 5 months I'm able to get into app after deleting and reinstalling for 10th time. So good on the company for getting the crashes fixed. Still, 5 months? 1 star to 3 stars.
I only downloaded the app to be able to book a class. There's no option to book a class, so I uninstalled the app. (I'm not interested in logging my check-ins and workouts, so I didn't try to test these features--although from other reviews they seem to be buggy as well.) I don't see a way to book a class on the online website for my gym, either, so I guess my only option is to show up to the gym and hope that the class isn't booked. (It seems from their FAQ that this feature varies from gym to gym and tells you to "Contact your home gym.") VERY annoying.
I have been having issues with this app!! I can't login! It keeps saying that they don't have my username and password on file!!! This is ridiculous!!!! I go over to the gym and my key is scanned everytime!!! This needs to be fixed!! I have no idea what classes are available, what time they are!! I'm very annoyed by this!!
I have been trying for 5 days to book classes and it isn't allowing it. I deleted the app and reinstalled it. Still not working. I've missed classes because I couldn't book it and they filled up. Spoke with 2 employees at my gym and they have no idea why. I'm paying for a membership and can't book classes. Not happy about this at all. Im considering canceling my membership if it's not fixed soon.
I recently joined the gym and downloaded the app, which doesn't actually work. I try to log in and get an error message saying to try again later. A gym employee tried to help me, but there's definitely something wrong with the app. Now, I'm missing out on some popular classes because I can't sign up for the classes through the app. Please fix asap. Very disappointing. I may cancel my membership as I really only joined for the classes.
The app needs to stop asking me if I want to enable notifications. Every day, I select "Not now," yet it keeps pestering me. It's annoying how it constantly asks to enable notifications. Maybe there could be an option like "No, I'm not interested" instead of asking every time I open the damn app. And adding a message saying I can disable notifications right after enabling them feels like an attempt to make me forget about it and leave the notifications on.
