Reviews for Crunch Fitness

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20 reviews

Review by Kimberlyn Beattie
(1/5)December 10, 2020

I used the application alot to reserve a spot in classes. Recently, I was prompted to upgrade, attempted it several times and finally removed the application. Rebooted the phone and attempted a clean install. That also failed. Not sure why you’d change an application that was working. You may want to consider user testing before […]

Review by Alex Rodriguez
(2/5)August 20, 2024

The app works well enough, but it’s a bit frustrating when every time I open the app it asks me to enable notifications. I simply use the app to check into the gym so there’s no need for it to send me notifications. It doesn’t matter how many times I say no enabling push notifications, […]

Review by A Google user
(1/5)August 22, 2019

App seems all-around broken. Check in tracker doesn’t work, class reservations don’t work. I haven’t been able to do a class in awhile because every time I attempt to reserve a spot, the app is busted, and I apparently can’t just walk in and sign up for a class. The whole reason I got peak […]

Review by Parker Owen
(2/5)September 18, 2022

Overall, the app is okay. What’s very disappointing to be are the Crunch Live videos. First, they can no longer be found on Roku or Apple TV. That’s no fault of the app and wouldn’t be an issue IF I could stream them from the app to my TV. But then, you can’t even turn […]

Review by Chad Davis
(3/5)September 10, 2023

Since the update before last, I have been unable to even open the app beyond the loading screen. That’s two updates of nothing but loading and then crash. I’ve even tried to delete and start over with full install, to no avail. I can’t even evaluate it properly if it won’t even load. **Edit** For […]

Review by A Google user
(1/5)December 9, 2018

I only downloaded the app to be able to book a class. There’s no option to book a class, so I uninstalled the app. (I’m not interested in logging my check-ins and workouts, so I didn’t try to test these features–although from other reviews they seem to be buggy as well.) I don’t see a […]

Review by Candace Rule
(1/5)October 10, 2023

I have been having issues with this app!! I can’t login! It keeps saying that they don’t have my username and password on file!!! This is ridiculous!!!! I go over to the gym and my key is scanned everytime!!! This needs to be fixed!! I have no idea what classes are available, what time they […]

Review by Hay Millie
(1/5)January 5, 2022

I have been trying for 5 days to book classes and it isn’t allowing it. I deleted the app and reinstalled it. Still not working. I’ve missed classes because I couldn’t book it and they filled up. Spoke with 2 employees at my gym and they have no idea why. I’m paying for a membership […]

Review by Ebony Graham
(4/5)April 23, 2024

I recently joined the gym and downloaded the app, which doesn’t actually work. I try to log in and get an error message saying to try again later. A gym employee tried to help me, but there’s definitely something wrong with the app. Now, I’m missing out on some popular classes because I can’t sign […]

Review by Branden
(1/5)February 13, 2025

The app needs to stop asking me if I want to enable notifications. Every day, I select “Not now,” yet it keeps pestering me. It’s annoying how it constantly asks to enable notifications. Maybe there could be an option like “No, I’m not interested” instead of asking every time I open the damn app. And […]

Review by Theo Panton
(1/5)January 4, 2025

App is great for scheduling classes and tracking times you went to the gym, but it sucks for logging workouts or anything else. It doesn’t log your fitness classes as part of your workouts as if you can remember each exercise you did in a 30-60 min HIIT class. And it deletes my strength exercises […]

Review by Michelle Sullivan
(2/5)February 22, 2021

Unstable app! It took forever to register for a class last night. Today it’s snowing and I can’t access the app to cancel my spot for the class. I logged in online (not the app) and cancelled it. However with the app not functioning, I don’t have access to my scan code because I never […]

Review by Ian Allen
(1/5)March 19, 2023

I downloaded the app a month ago or so. Primarily to see when the gym is busy as im in recovery from and injury and don’t want to be in there during peak times. I haven’t been able to use it once. I keep getting “We’re sorry! Something went wrong. Please try again later.” Can’t […]

Review by MacKenzie Hicks
(2/5)January 23, 2023

Honestly, the only reason why I downloaded the app was to participate in activity points and gym rankings, super pointless when it doesn’t track right. Will not actually add my points up to accurately say where I am compared to others! I’ve tried uninstalling and adding the app back, closing it, logging out. This app […]

Review by Patrick Shamblee
(3/5)February 25, 2024

When trying to record workouts, it has had me have to reinstall everything more than once, so I stopped using the feature. Does not keep accurate track of all gym visits . Constantly missing days each week. Is convenient to sca. In with my phone. Having all the different equipment listed is great. Just wish […]

Review by Jameika Simmons
(2/5)August 26, 2025

The app is okay at best. There are some glaring issues with how it works. My biggest complaint, I paid for personal training sessions, but the app won’t communicate with what the trainer’s app has so I can see assigned workouts. I even tried entering the workouts myself to create a workout, well that doesn’t […]

Review by Claudia Chaidez
(1/5)July 18, 2025

I hate this app it won’t let me log in at all and can’t register for zumba!!!! I hate it and just because I got a new number. I email customer service and they didn’t help me at all or gym!!! I even feel like calling crunch headquarters or customer service number. I really think […]

Review by K B
(3/5)August 25, 2025

App is decent, would be an easy 4 or 5 stars with two additional features. In addition to the short preview of each exercise when you click on the image, a link to a more detailed video would be amazing as new gym goers. Also support for Samsung Health linking would be great, it’s the […]

Review by Lady D Gent
(4/5)August 13, 2025

I use the app all the time to reserve classes, create and log custom workouts, and track my weight lifted. I like that it saves the last weight entered, and it has helped me progressively overload. My check-in tally is not accurate, I wish I could go out to scan my barcode without having to […]

Review by Elton Moore
(1/5)January 16, 2025

A “pop up” came up suddenly to prompts to “allow notifications” and states that you can go into settings and change this setting anytime. The ONLY options are “allow” and “not at this time.” I went into my settings, and they are set to not allow notifications. Despite this, the pop-up comes up every time […]