the App is having issues. Like many others, it will not allow me to set a store for pick up. it will only give me same day delivery or shipping. which I don't use. I prefer the pick up option. please fix. I tried your suggestion, I even uninstalled and reinstalled the app. still the same issues. no pick up options, no ability to change stores and when using same day delivery everything shows out of stock, which is wrong because I have traveled to the store and boom there is everything
Reviews for CVS Health
This is the most frustrating store app I've ever used. It Never works in store when I want to scan an item to see if it attaches to a coupon. And this new update seems to make the app glitch like crazy. I currently cannot add anything to my cart; ot either just sits and loads "adding to basket" until I close out the app or it says this service is unavailable. I love the convenience of the app, having all my coupons and extrabucks available, but the glitches are driving me nuts!
When scrolling products or coupons, it keeps freezing all the time. If you click on a product to see it or buy it, and then if you want to keep shopping, instead of taking you back to where you were, it takes you back to the top of the page and you have to scroll down again, and then it freezes!!! Check out does not work half the time. Very poorly designed app, too buggy!
Ever since their last update. Every time I close the app I have to log in. No matter if I select remember me, or not. Come on CVS? You can do better than this. Constantly crashes. Won't let me open the weekly ad. I have to scan my card three times before it remembers it and it loses it every time I log out. Junk App!!!! If 0 Stars was an option, that is what it would have gotten!!
When it works, it's great. The problem is that it doesn't work correctly very often. I'll sign in and check my scripts. Then within a minute I click on Save so I can look at what discounts I have available and it has me sign in again. I'll click on something else and the screen goes totally white or black and I can't get out of it without going back to my main screen and rebooting my phone. Ridiculous.
Is CVS getting rid of BOPIS orders because there is literally ZERO items "available" for pickup. There is another review here that had the same experience as me. About a week ago, I was trying to see if there was a item in stock for pickup and halfway through, the pickup option was no longer available. I just looked at other random items to see if there was any for pickup and nothing! I even deleted the app and reinstalled, guess what? Literally nothing! I can't even set a store.
Zero stars. Worst app from a big brand. Locks up and lags. When trying to do mobile pickup, the orders are constantly shipping only when I'm physically looking at the product in store. Yes, I've tested the theory. Click on items, and it loads a completely different item. It's just clunky and cumbersome. CVS, you need to do better. This app is just so so bad. It's really frustrating for the customer and embarrassing as a brand. Please fix it.
Have to hand enter my password every time, despite clicking remember me. It's either that or use my fingerprint, which I don't use. This is ridiculous and literally the only major app that requires such ridiculous stuff just to use the app. Breaking news, your app is not special or different, there are other means of getting this done, much easier, and even cheaper with other companies.
I have to log in multiple times just to do anything. Even when I'm in the middle of a transaction, if I hit something that takes me to a new screen, I'm no longer logged in and have to log in again. Makes it virtually impossible to get anything done quickly, if at all. cart keeps emptying randomly. checkout keeps erroring out so have to add payment several times. the worst!!!! even online only slightly better
This is a terrible app. It sends you annoying messages all the time and mostly they are just advertising. When you actually want to use it, it then fails. It failed yesterday to work for the in store pick up of a prescription. The staff said it was a reboot of the system. It also failed three days before that in checking in with the minute clinic for shots. I won't even both trying to use it to track my records given that the one effort inndicates they were incomplete. I am about to delete it