I eat there 3-4xs a week. The app has awesome coupons and it is supposed to be easy to earn points. Unfortunately this is not the case. The ordering system doesn’t list all items that are available in store. I end up missing a lot of points. Worst thing… the other night I submitted an […]
Reviews for Dairy Queen® Food & Treats
← Back to Dairy Queen® Food & Treats20 reviews
App is glitchy, installed today and was able to order and pay successfully. The tracking order feature doesn’t update when it’s ready. It gives you an estimated time. I went inside and it was already prepared. The process of ordering and picking up was really easy. I noticed the drink options were limited on the […]
Ordering/paying was easy. I ordered curbside pick up after using the app for the first time. It took me 15 minutes to realize there was an email where I need to “check in” my order to have my order prepared. I was also prompted to use the app to say “I’m here” however I could […]
It’s very inconvenient that there’s absolutely no way to cancel an order once it’s submitted. The store that you send the order to can’t cancel & neither can the app. *Update* & so today I discovered that there’s no way to get your points when “the scanner doesn’t work.” I asked the cashier if she […]
Well I was successful at getting into the app unlike others, but then when I place an order, there are only certain options available. Exp-I want a twist cone and all they offer is vanilla and no where to add in comments to customize. The girl working told me that most people call in to […]
One of the most finicky apps I’ve ever used. For some deals, it won’t let you checkout out, even if the required item is already in the order. However, if you use a redemption code, that works for some reason. One store we placed an order with didn’t have the ingredients available in the app. […]
Would be great if mobile orders worked. So far 100% failure rate when I place an order using the app, and I arrive to the DQ down the road for pick up and they look at me in confusion. I put in the store, pick up inside, place my order, check out, and then tells […]
It’s easy to earn points but impossible to redeem them. No matter what you add to the order, it says “your selected reward is not valid for this order.” We had $27 of food and ice cream. And big surprise, there is nothing anywhere to tell you what you must order to be eligible to […]
The app is awkward to use, unusually clunky for a fast food app. When you downloaded there’s no deal to start with, so I would have done just as well to walk in the building in order, especially since I ordered curbside and still had to go in and pick up. On top of that, […]
the meal deal is definitely worth the price! Where else can you get a burger 🍔 ( or chicken strips) 🍟 fries, soda, AND a sundae for dessert 🍨 for only $7.00? I always order this from here, and I am never dissatisfied. I recommend this meal deal to everyone I talk to about fast […]
Mostly disappointing. I installed the app & logged in with Facebook to avoid having to fill in a bunch of details. The app still required some info, including mandatory “pick a favorite location”. The only thing you need to worry about is what location in ordering from. I tried to order via the app, it […]
The store locator does not work. Tried multiple times to even find any store and using different locations. Could not get the app to locate a single store. Yes, I had my GPS turned on. I even turned it off and on. It even found where I was located. But could not find any store. […]
This app is 2-stars only because it’s functional. I can put in an order and eventually receive it. However, there is no update to the status of your order after submitting, only an “estimated time.” I have consistently waited 15+ minutes for this time, and then arrived to have no food started at any location […]
I have been waiting for this app for a long time. Loved it the one thing I will say is that they need to try to replicate the menus as much as possible so it’s consistent in the app, instore, and on the kiosk outside. This is one of the things I hope they do […]
not only is this app confusing, and ugly, when. they are sold out of an item is tells you to remove the items that are not available, but fails to tell you what is not available. now let’s talk about the add and remove customize item. want to take off onions? you will be very […]
The app would not send me a password reset email, even though I definitely have an account, so I can’t get back into my account. Hopefully this gets fixed because the guest account is not great either. If you decide to make a change to the pickup type (inside or drive through), everything you’ve entered […]
I’ve used this app for over a year now, and it’s.. decent. The UI is responsive and easy to use, but that’s its biggest upside I’m afraid. The prices of DQ’s food keep going up, with no change in the food’s quality. The rewards system looks like it updated recently, and good lord, it’ll take […]
Don’t get me wrong DQ is delicious and the in-app deals are great, but the app takes forever to boot up and it lists items that some locations don’t have. It also doesn’t have all of the soft drink options – it only shows 4 (coke, diet, sprite, and one other I don’t remember) sweet/unsweetened […]
Deals NEVER work! I have been using this app for years. The points situation with the app is pretty reliable. Though if you eat there twice in one day you can’t scan your receipts. But the deals never work. They will show in the app but when you try and use them they always give […]
I only have the app so I can see the cost of items before I go to the restaurant. My location doesn’t have mobile ordering available however so I keep getting asked if I am ordering from the right spot due to distance from other locations. That is annoying. Otherwise I like being able to […]