App does not load correctly. Unable to open or enter my account. Upon requesting a refund I received an automated email stating that their parent company, based in the UK, does NOT honor cancellation requests of subscription purchases, regardless of the circumstances. I am now $149.00 poorer due to an upgrade that I did not want. I wish I could change this to a zero star rating. I have tried to use the link given several times and the linked form doesn't work. The submit button is disabled.
Reviews for Dancebit: Weight Loss Dance
It's very misleading. Tried multiple times to cancel and was not able to cancel until reaching out to support and was told an alternative method. Was charged a full extra month for over $40 and refused to refund per terms even though the cancelation procedures are not as they described. I recommend Do not waste your money on this app! *edit to add - I followed the cancelation guide multiple times to check if I would be billed. Nothing was there, so I took that as I would not be billed.
This is ridiculous. I cast my phone to the telly but the moment the workout video starts it stops casting and the video player's casting option says tgere are no devices visible. I am furious, I can't do the workouts from the phone only, the screen is just too small for my bad vision. It's very annoying and unprofessional from a fitness app. It's a waste of money this way. Editing for reply: I don't want to buy any extra devices, a chromecast especially when it has been discontinued by Google.
Dancebit company are crooks. After signing up for 3 month subscription, it then ask u to sign up for a 12 month subscription. With no way to move on to the next step to set up account, it just says submit to get to the next page. It doesn't ask if you are sure, it doesn't say you will b charged. I thought I was just moving on to the next page. Poor set up instructions (which I believe to b on purpose). Poor customer service, I tried to cancel immediately, they refuse after charging me 117.
I enjoy the quick dances that fit into my busy day. The app itself leaves a lot to be desired. It took my weight in lbs and let me put in my goal weight. Then after my first workout it prompted me to link my account to not lose data. As soon as it connected to my Google, the measurement went to Km with no way to turn it back to lbs also changed my goal with no way to edit anything but current weight. It is telling me today is day 1, but its been 24 hrs since I finished day1, which is defeating.
I love the dances and the instructors are great. The 28 day challenge is not great. It had me doing some beginner/intro classes after I had gone through a more difficult one. That algothrim needs help. It doesn't tell you how many minutes you've worked out in a day. Once you meet your goal that's it. The classes/programs are not well organized and it can be hard to tell if I want to do a dance based on the description. Content is great but the app needs help
They have tried to charge me $69.99, immediately $48.99 right after when the first payment didn't go through, and then again for $17.50 immediately after that. Four times in less than three weeks. There is nowhere on the app to cancel an account, so I had to reach out to customer service and just hope it finally gets canceled. I used it for one day and it was most definitely not worth $10, let alone $70! I can find hundreds of better dance programs on YouTube for free.
I feel like there was an ad for anyone to submit dance workout clips & some were chosen without anyone actually watching. The 3 aerobics workouts are the worst. She just moves randomly to the beat of each song. I can do that without paying. No pattern, explanation. But what i find most frustrating is when you cast it to your tv. You cant start casting until the after the workout starts then it stops casting at end of workout. And the time/moves box doesnt cast.
Screencasting the Dancebit app is more difficult than I would prefer. It's working better since the last Android update, but anytime my phone screen rotates while running the Dancebit app, my TV disconnects. Also, as soon as a workout ends, my TV disconnects. My TV should not disconnect at anytime. I should be in complete control. I'm not quite sure what is going on. I will keep testing it. I would appreciate your attention on this matter.
First of all, content is not bad. But i would expect more videos. For a subscription price like that, you would want people to stay. But without more stuff and newer or more advanced content, it's easy to get bored out and will not be able to stick for the weight lost goal. Disclaimer: i have some workout background, never lost weight enough to be where I would want, so the beginner stuff in this app? Yes, they sure are doable and break a sweat.