I've been coming to the Boston Fenway branch since it opened and it's honestly been the best. I either order through the app or go there and get excellent service from Felipe.
Cant even view the menu on the app, its asking for a location but since the location near me is new, its says online ordering isnt available.. I not even trying to order online. I and only trying to view the menu. Thats ridiculous
Takes too long for the Welcome logo screen to drop and actually choose a restaurant. Then for you to drive to the store and order at the counter.
updated review - love the store need the app updated so I can use it with my local restaurant. once that happens you'll get a 5 - they emailed me within 24hrs and had our store added!
Point redemption is timed coupon for only 1hr I redeemed a free meal and tried ordering over app. It wouldn't let me redeem. By the time I made it too the store the coupon expired and I couldn't use my rewards.
complete garbage app. can't sign up online. can't sign up through the app. gives me an error no matter what. I do. Not even going to bother ordering food through this company because it's such a hassle.
App doesn't tell you when points will expire, and there's an issue with redeeming any rewards every time I try.
the app is incredibly slow, won't maintain login, has an awful reset method, uses different domains for each function making linking in a password manager incredibly difficult, sends orders to the wrong store and is generally unusable. Really just gives off 2007 3gs web app experience
Horrible adds a 15% Tip! Chicken definitely priced high enough Dave should be able to pay his employees! And regardless of price, the idea I put together the order myself, process the payment, and then stand in line to get my bag of food; does not rate a Tip.
Garbage. Wouldn't let me create an account. Wanted to order ahead and get rewards and the free drink but their online account system kept saying there was an error when there wasn't one. Guess I'll do KFC instead
