Very annoying that you must add a phone number for someone you're transferring a ticket to, to your phone's contacts... no way to simply search by name or email for the person you're transferring to. I'm trying to trade someone a ticket to one show for a ticket to another show and it has been needlessly complicated to the point where I'm providing app technical support. Folks are generally more comfortable trading email addresses/usernames vs. phone numbers.
Vladislav Kochetkov
Failed attempt at curbing scalpers. App. has tons of features no one needs. They force you to buy tickets through this. You can't re-sell ticket, unless show is sold out and there is a waiting list open. Waiting list doesn't work. Basically it's a way to shut out anyone with a ticket, so they can sell theirs first. They won't return your money, sighting that rule of waiting list. Another self centered scam to take the power from you and to steal your money.
Josh Garcia
The app is ok, one major issue I see though is that using the desktop version is actually 100 times better. The app version of dice doesn't display all available events correctly. The only reason I have the app right now is just because it's tied to the actual "ticket". Otherwise I'd only use the desktop version when looking for events since the app is missing a huge chunk of them *ALSO an annoying thing about the desktop version, it doesn't display the events you've "liked/saved" why???
Pine Marten
Trying to transfer tickets to friends was an aggravating ordeal that I was never able to successfully get to work. My friend has the Dice app, so it should have been a simple task. However, rather than just having you enter the cell number or email address of the person that you're sending the tickets to, the Dice app insists on going thru your Contacts. The Dice app, however, was constantly crashing with "Something went wrong" error or contact is in incorrect format error.
Eric Parton
This app is probably great if you go to a lot of DICE shows, but it's awful to be forced to download and register on an app if you're just going to use it once. Download an app? Create an account? Give my location? 2fac? Activate my ticket? I would much, much rather have the option to bypass the app and simply have the ticket sent to my email.
Domenic Hughes
I guess you can't scalp on an app if the app isn't usable lol. I keep trying to use a phone contact, like the app requires, but I keep getting a formatting error... because apparently the code can't interpret the data it's asking for. They're so worried about preventing scalping that any semblance of usability just went out the window. Next event I see selling on this app ima just chance it at the door. Use once and delete.
Eóin Fitz
It often works fine but some features don't make sense. The time allowed to purchase a ticket from the wait-list is ridiculous. I was given 10 minutes between an email to when the tickets would be released for a show that I had been in the waiting list for months, which I wasnt free for in the middle of the work. Also if I remember correctly, tickets for free shows can't be returned, which doesn't make much sense
Elaine Oblomov
Most venues will still let you pay at the door in cash... even if they don't advertise it. I purchased tickets on my laptop that don't show in the app. Now I have to spend my afternoon dealing with this garbage for a $25 ticket. Dice sent me an automated email that says "no refunds" so I'll call my credit card company to do a chargeback. I'm glad credit cards are the last line of defense.
William Grimm
The Waitlist feature is not helpful when there are 3 different ticket options (GA/VIP/Platinum) and all you want is to at least get a ticket. But you have no clue how long the line is and you lose your place in line if you try waiting in line for another ticket type. This is really frustrating, especially when you're in the Platinum line and then the tickets become "Off List" (can't be sold to line anymore), yet I'm still in line for them somehow and never notified. So I moved to another line..
Alex Waters
Update: Told me they don't have my account info to verify tickets after I deleted my account when I never heard anything back after contacting them several times. Do yourself a favor and never buy anything from this app. Also check your card for fraudulent charges!! Total scams with this app. They sold me a ticket after an event had ended. Tried to contact support and they said under no circumstances would they issue a refund.
