I love Dickeys but the app won’t let you sign up for an account and it’s difficult to even get through the process to that point. I try again every couple months and with an iPhone or Android but to no avail. I saw there was a new app and it had just been updated […]
Reviews for Dickey's Barbecue Pit
β Back to Dickey's Barbecue Pit20 reviews
Like others have reported, the Android version of the app doesn’t work for me. All I get is four information panels but it won’t open up to the rest of the app’s functionalities so it is useless. I have uninstalled and reinstalled but the same thing happens. I have also contacted Dickey’s Customer Service email […]
When we joined, there were QR codes on the receipts, but the code scan never worked. Entering receipts is a pain & often doesn’t go through. I tried writing to the app email address listed in the app, but it kicked back as undeliverable. I gave 2 stars more for the food than the app. […]
Can’t believe they released this app. Took a whole afternoon of errors and coming back and trying again to order dinner. Finally got the cart filled then it wouldn’t let me choose a pickup time, hour later it let me but then wouldn’t process my card, and on and on. The website was even worse. […]
Everytime I’ve used the app, paid, and follow the food tracker. None of it goes through to the store! The food tracker is a lie, and im always showing them what i ordered and paid for, so im waiting for them to make the order once i arrive at the pick up time. 4th time […]
Overall easy & nice experience. I enjoy having a photo of every menu item. However, in my case, for side bread, you’re forced to pick from three choices.. But are only actually able to select one of the three-the others are grey. I really wanted the other two so I called the store to ask […]
Always a problem. Every time I use this app, I hit a snag. Whether it’s inputting my credit card, setting the pick-up time, choosing a location…there is always something. Sometimes out of frustration I just cancel the order altogether or order in the store instead. And since the app requires an update nearly every week, […]
I get so frustrated every time I try to place an order Ihave given up multiple times. The most frustrating, when trying to pay by card is the app telling you that there are no saved cards. Even though you know you did save it. And then manually typing in your card info, only for […]
Literally the worst app. Unable to make a payment at all! I could deal with the lag, issues with adding a promo code, etc. But it kept telling me to add a payment, while displaying the card information I already had on file with them π After 20 minutes of fighting with this app, I […]
Not great. Having to choose a window instead of just ordering for ASAP incentivizes using a third party app instead. There’s also no way to redeem rewards for delivery orders, which seems a little dumb. There were also several available options that were grayed out/unselectable for no discernable reason. Lastly, when I tried to apply […]
Definently a bit difficult to start up. Got into this app via tmobile tuesday, but then had problems redeeming because you need to use the website to redeem it instead of the app. This is only if you made or have a pre existing account. Also making the account is something of a chore. Once […]
Took 40 minutes to do an order. First put in the order as delivery then went all the way thru to find out there was no delivery available and instead of just changing from delivery to pick up the order had to be completely deleted and had to start all over. We were real close […]
I’ve spent the past 15 minutes trying, and I am unable to order food with this app. I had trouble selecting my store, both from putting in zip code and selecting on map. I chose delivery, but couldn’t get a menu to appear. I chose curbside and got a menu. I entered my order and […]
Useless app. No curbside pick up available even though they have it as an option and have you add your vehicle make and model. The update status of the order doesn’t work either. It never switched from saying my order was in the que to being made. I had to call and my order was […]
I can order food from different locations, but I cannot use my rewards points! The app flashes an error, saying it has logged me out every time I try to use a reward…but it hasn’t actually signed me out, still allowing me to order/pay regularly. I have also tried to redeem my rewards in person, […]
The app doesn’t work at all! I can’t even put in a location to order at! Keeps saying “something went wrong” yeah your app went wrong. Then when I go to the store and say what I want and that I want the app special that is advertised, I get told we can only do […]
I run into the same problem ad others. It errors our when I try to use a gift card, when I just try to use my debit card, when I try to redeem rewards that I have already wasted points on & don’t ever get back. It’s a really bad app that needs major work. […]
Not a great experience at all. Been there a few times and the food has been great, but their app does not live up to the same expectations. We made an order which included an item reward cashed in by using 70 points (which takes $70 to get there) and it failed to order because […]
App is convenient & works well, but prices seem to be higher in the app, which is messed up, as it should be the other way around (especially when you’re picking up…c’mon Dickey’s)! Best place your order at least an hour before close. If the store isn’t busy they usually close early and you may […]
The app has not worked since the last several updates for me. Can’t find locations, can’t order online, can’t see my rewards points, can’t redeem points. I would eat there more, but the app makes it difficult. They are literally losing money from not fixing these issues that just seem to get worse every time […]