Very unstable. Complete garbage. I've been trying this on and off for months hoping that it will improve, and it hasn't. Constantly getting messages that "Something went wrong" and that I should restart the app and force close my device. And this happens during the middle of streaming live shows. Also, local channels are not always available, sometimes some are, other times they're not. I watch primarily on a Samsung smart tv. Get YouTube TV.
Reviews for DIRECTV: Live TV + Streaming
← Back to DIRECTV: Live TV + StreamingStill giving this a one star. Was working great for a while but they messed with something that was working fine. Now it won't recognize that my location is on and I can't watch anything! Fix this issue, or this service is a waste of my money! I see some people say you have to allow for more accurate location, but I shouldn't have to give higher permission privileges just to access my service. Beyond frustrating.
In full screen mode the pause button is in the middle and can't get rid of it, it's annoying!!!! Please fix The above comment was from a month ago, soon after that the problem got fixed. But now I can't even see anything because even tho my GPS is turned on, I'm not able to watch anything including on demand shows and recordings because the app can't seem to locate me with GPS. This is so frustrating! Your whole IT team for android sucks!
I'm absolutely livid. I'm paying for a service that I can't access. It isn't working on either Roku, the computer, or the app. The app keeps telling me that my location services are off, so I'm unable to stream until they are turned on. Location services are on, however, the app still won't register my location. Customer service is an absolute joke. There isn't a phone number for assistance, you have to go online for chat. There isn't a time stamp on messages, you just have to sit and wait. I'm currently at 40 minutes waiting to find out why I suddenly can't watch Directv Now on any device. BEWARE
Absolute Garbage. Can no longer sort by channel or number on any of our TVs. We've marked many of the channels as favorites. When we log into the app, it states we don't have any favorites??? To make matters worse, they put the same canned response on every negative reply in the app store. When we first signed up, we paid about $60/month. Now, after several years, it's doubled and we got nothing for the increase in cost.
The DVR feature is absolutely terrible. It starts recording late or ends early and certain parts of what was recorded freeze and then go back a few mins in a constant loop. The audio is way out of sync. How is this thing getting worse?! Unacceptable, if I didn't have at&t I would drop this service in a minute but they suckered me in with their free HBO and all... Update: This thing barely functions I'm going to another streaming service even if it costs more. I'll gladly pay extra.
This is one of the worst apps I've ever used. I have it on both my mobile device & Fire Stick. It very frequently displays an error message claiming there's no internet connection (which is false). Fixing this error requires clicking the "clear data" option and being forced to log back in (painful using a remote to select a character at a time - especially when they won't even save your username). If you do manage to get in, the interface is clunky and search is unusable.
Since the last update, the app doesn't load up quickly anymore, and sometimes hangup and never load up at all. When it opens, it always show an error msg that's something went wrong and the refresh bottom doesn't work, it doesn't play the live TV programs. I uninstalled and reinstalled it but still no changes, that's back in 2018. As of today, there's a big improvement and everything is working fine now. I like it and going to give it 4 stars and recoomand it, as it comes with convenience.
My experience in 3 billing cycle. 1. I can't cast on demand only live and recording, as well as sometimes the casting signal will just not appear even if you restart 2. They will raise the price of your subscription on you when ever they want. I was subscribed for $50 a month then on Dec 2, I was checking my online bank and saw they raised it up to $65 without any notification. But immediately after I canceled my subscription I get a "We will miss you" email. How is this even legal? Bye!!!!!!!
sounds like a deal, but after they break the different component charges down and raise and/or add new charges its just more of the same. you have to add this APP, that APP, and the other APP to stream what you want, you wind up with a crazy high bill. All the talk about thousands of movies and shows is smoke & mirrors to mask that very little is free stuff that comes with your "Direct TV" cost. the best deal is unlimited recordings.
Always "congested" and does not run smoothly most of the time. I have almost a dozen apps I use on my television, and this is becomming the worst as far as smooth streaming. This app freezes regularly, so bad at times I have to unplug/replug my television to get it back up and running. Definitely considering changing my Live TV to Hulu, and cancelling, better price over there too.
The mobile version of this app is very useable overall (the Roku app is a little harder to navigate). But unless I'm missing a setting somewhere, it lacks picture-in-picture capability and that's kind of a bummer. I'd really like to be able to keep this going on the background while I do other things, which seems pretty standard for streaming apps.
Edit.. Now making me login every time I open the app/ interrupting shows to put in my account details. I've talked to customer support with no resolution. The adds are really bad. Long blocks of back-to-back adds. Just when it tells you you're done with one series of adds, immediately comes another block of them. This just happened like five + times in a row. Also , if you make it through those initial ads, It puts you back to the beginning of the program,and when you try go back.. more adds
Trying to play back recorded shows on this app is an absolute nightmare. The screen goes blank, then back on again, literally every 3-4 seconds. It's impossible to watch any recorded sgow without wanting to break to TV. The same thing often happens with live TV. No, it's not my WiFi, as every other streaming app on my TV works fine. It's you, you're the problem.
I tried the free version. Very limited program selection in live and on demand videos. Also, there's a video (not an ad) running in the lower right corner all the time that can't be removed. The video can be changed but not removed, even when you stop the video. Finally, every on demand video I tried to watch required a subscription. These videos are available in other apps for free with limited commercial interruption.
Used to work awesome now error message every 3-5 minutes. The only way I can watch is to close the app and reopen it, just for it to do it again after a few minutes. I've tried clearing the cache and I've uninstalled and reinstalled the app. Keeps saying "looks like we ran into some trouble loading this content. please try again in a few minutes." I have plenty of service and nothing else running in the background. It started doing this after last update. fix it! Android.
When it's working it's good. Recent Log In errors and network issues sometimes. Would also be nice to add Picture in Picture most streaming apps have it just makes for a better user experience. I should be able to check a text without having to exit the app or pause it. On my iPad it does so it's cleary something I guess you all felt Android users didn't need, smh.
I would rate it higher if the app was more efficient. I'll be watching over the app and every 5 minutes it says connection has been lost. I've tried everything to resolve the issue on my end and my internet will have full bars and it still loses connection. There is definitely some kind of glitch on Direct TV's side
This app used to be great. You could sit there and stream All Day. No, issues. Now after so long it will time out and you have to log completely out and log back in for it to work again. If you don't try to record something in the first couple seconds once you get on app, it won't allow you to record You're no longer able to pause It now without it timing out.
This app is a joke. The last few days I have gotten so many errors that it is congested with so many people using it. It freezes constantly. And today I can barely get it to work. I get a black screen when opening it. I have uninstalled and reinstalled it several times and nothing. It keeps making me sign in... like over 20 times. I'm connected to the internet... yet can't connect due to no internet connection. So frustrating and a waste