Very unstable. Complete garbage. I've been trying this on and off for months hoping that it will improve, and it hasn't. Constantly getting messages that "Something went wrong" and that I should restart the app and force close my device. And this happens during the middle of streaming live shows. Also, local channels are not always available, sometimes some are, other times they're not. I watch primarily on a Samsung smart tv. Get YouTube TV.
A Google user
Still giving this a one star. Was working great for a while but they messed with something that was working fine. Now it won't recognize that my location is on and I can't watch anything! Fix this issue, or this service is a waste of my money! I see some people say you have to allow for more accurate location, but I shouldn't have to give higher permission privileges just to access my service. Beyond frustrating.
A Google user
In full screen mode the pause button is in the middle and can't get rid of it, it's annoying!!!! Please fix The above comment was from a month ago, soon after that the problem got fixed. But now I can't even see anything because even tho my GPS is turned on, I'm not able to watch anything including on demand shows and recordings because the app can't seem to locate me with GPS. This is so frustrating! Your whole IT team for android sucks!
A Google user
I'm absolutely livid. I'm paying for a service that I can't access. It isn't working on either Roku, the computer, or the app. The app keeps telling me that my location services are off, so I'm unable to stream until they are turned on. Location services are on, however, the app still won't register my location. Customer service is an absolute joke. There isn't a phone number for assistance, you have to go online for chat. There isn't a time stamp on messages, you just have to sit and wait. I'm currently at 40 minutes waiting to find out why I suddenly can't watch Directv Now on any device. BEWARE
John Passarella
Absolute Garbage. Can no longer sort by channel or number on any of our TVs. We've marked many of the channels as favorites. When we log into the app, it states we don't have any favorites??? To make matters worse, they put the same canned response on every negative reply in the app store. When we first signed up, we paid about $60/month. Now, after several years, it's doubled and we got nothing for the increase in cost.
A Google user
The DVR feature is absolutely terrible. It starts recording late or ends early and certain parts of what was recorded freeze and then go back a few mins in a constant loop. The audio is way out of sync. How is this thing getting worse?! Unacceptable, if I didn't have at&t I would drop this service in a minute but they suckered me in with their free HBO and all... Update: This thing barely functions I'm going to another streaming service even if it costs more. I'll gladly pay extra.
Derek DeVries
This is one of the worst apps I've ever used. I have it on both my mobile device & Fire Stick. It very frequently displays an error message claiming there's no internet connection (which is false). Fixing this error requires clicking the "clear data" option and being forced to log back in (painful using a remote to select a character at a time - especially when they won't even save your username). If you do manage to get in, the interface is clunky and search is unusable.
A Google user
Since the last update, the app doesn't load up quickly anymore, and sometimes hangup and never load up at all. When it opens, it always show an error msg that's something went wrong and the refresh bottom doesn't work, it doesn't play the live TV programs. I uninstalled and reinstalled it but still no changes, that's back in 2018. As of today, there's a big improvement and everything is working fine now. I like it and going to give it 4 stars and recoomand it, as it comes with convenience.
A Google user
My experience in 3 billing cycle. 1. I can't cast on demand only live and recording, as well as sometimes the casting signal will just not appear even if you restart 2. They will raise the price of your subscription on you when ever they want. I was subscribed for $50 a month then on Dec 2, I was checking my online bank and saw they raised it up to $65 without any notification. But immediately after I canceled my subscription I get a "We will miss you" email. How is this even legal? Bye!!!!!!!
Dani G.
sounds like a deal, but after they break the different component charges down and raise and/or add new charges its just more of the same. you have to add this APP, that APP, and the other APP to stream what you want, you wind up with a crazy high bill. All the talk about thousands of movies and shows is smoke & mirrors to mask that very little is free stuff that comes with your "Direct TV" cost. the best deal is unlimited recordings.
