The app performs well enough. I love that the picture fills my screen if I zoom in. However, I wish there was a way to adjust the size of the subtitles and/or move them permanently to the bottom of the screen so they don't get in the way of the picture. The font is too large for my taste, and it randomly hops from top to bottom on the screen. I'm always having to turn subtitles off and rewind to see what I missed, then turn them back on so I can understand what's being said.
Reviews for Disney+
← Back to Disney+Disney+ always seems to have the most outdated streaming software. when using on my TV it always lags, crashes, or pauses itself in a buffering manor for a few seconds before it starts to "fast forward" itself as if it's trying to play catch up . some times the app refuses to even open or load the shows or movies I want to watch. most would chalk this up to internet issues but I stream on. Netflix, HBO, Crunchy roll, and most other streaming apps and have 0 issues.
I haven't had this app for an hour and already it's buffered and jumped forward in episodes and lost volume and audio jumps out of sync with what I'm watching non stop. my Internet connection is perfect, it's literally the most horrible experience I've ever had with a streaming app. couple that with a terrible interface and you probably have the worst streaming app on the market. congrats Disney, It only took me attempting to get through half of a single episode to realize how poor this app is.
The app has been very glitchy lately. It freezes mid-episode, sometimes restarting with no audio and playing at 2x speed before freezing again. Even after closing and restarting, the problem persists. It consistently malfunctions, not only on my phone but also on my streaming devices. Ultimately, it consistently fails to work when I want to watch something. I'll cancel my subscription unless it improves, as this is not worth the frustration and expense.
The commercials are a bit much. I'll watch a movie then back out. Then start off where I left off and another commercial. I've accidentally hit the back button on the remote when the commercial had 5 seconds left, and it starts all over. really, you can't tell that I just watch 2 mins worth of commercials. A lot of movies I can't let my daughter watch if I haven't seen it because you have freaking woke movies in animation for kids. Disney is sick to even think of making movies like that.
The app glitches on any device, slow stream, poor sound quality, and more. I am also going to have to cancel the subscription as the price is going up from 16 to almost 20 dollars in a couple of days. Sad as I have stock, too. I guess we are going to have to live without Star Wars and Encanto, the kids' favorite, for a while.
App is horrible! I have the plan with ads. It never remembers where I left off anytime I go to resume watching something. I have to write down where I left off so I don't forget. If u try to resume watching something, it just plays ads and starts over from the beginning. The 10 second skip options hardly ever work. U can't skip ahead back to where you left off half the time as it plays ads and starts over again. What a joke!
2025 review: freezes up. Havent been able to use it on my smartTV for 2 days now as it's just stuck on the Disney+ screen and won't load any further. Same thing happened on my phone for 2 days. I had to uninstall/reinstall on my phone to get it working. Not sure what I'm supposed to do about my TV. Unsubscribing, again. 2022 review: The app is extremely glitchy. It often won't play. Half the time it won't work with my Chromecast. Doesn't matter which device I switch to. Very frustrating.
Ever since the MyDisney account rollout, there has been NOTHING but problems with Disney+ and Hulu when logging into our account. It's unusable on mobile and randomly logs out on our Roku device. I haven't been able to use the app for over a month on my phone since login just throws a "Something went wrong. Try again?" error. EDIT: I have tried troubleshooting this problem. It isn't a playback issue, I literally can not log in on mobile at all.
Ads expected, but need improvement. If you miss the first few seconds after an ad and back up, you have to watch ALL the ads again, you can't skip repeating ad blocks like you can with other apps. Also, the ads are louder than the show, like 3-5 clicks louder, just like broadcast TV. There ought to be a law against this, it hurts my ears, and family members with sensitive either ears can hear the show or must cover their ears during ads. I will be first in line for an ad-mute for my device.
App works great! I cannot only afford the ad supported payment plan. I understand that ads will be subsiding my monthly fee. However, is it really necessary to have up to 4 or 5 1:30 to 3:00 mins advertisements during a show that lasts about 24 mins? I know movies and shows are expensive. But Disney is richer than many countries out there, surely there is a better balance to be found. One that doesn't break the bank or ones peace of mind watching the same 2 ads again & again-ad infinitum.
So many issues. The layout is horrible. The app gives random error messages while browsing, streaming, and watching. Sometimes it continues with what you are doing, sometimes it goes back to the homescreen when an error message pops up. It now refuses to fully connect to Chromecast (I've tried multiple gens and devices). The Disney logo, and the annoying chime, will cast for a minute, then it disconnects with error message. Not calling tech support again; I haven't got 2 hours to waste.
The app constantly freezes while watching movies on Google TV. It's not my internet connection because I have a lot of the other major streaming services and they don't have the same issue. The Disney perks pop-up every time a screen changes is extra lame, and it happens at least twice just to put on Bluey. Disney wasn't always this bad, so hopefully it gets better soon before I replace it with a different streaming service. Update to dev: I have uninstalled and reset multiple times, no help.
This app works like garbage, honestly. The content is only worth the nostalgic classics. I will play a movie, pause it and come back later, and it never resumes from where it was paused. Every single time it starts over from the the beginning and I have to sit through an insane amount of ads to fast forward to my guesstimated spot. If it's past a built in ad break, I'm watching way way more ads than I should have to in order to RESUME a movie. How is it THIS garbage?
Doesn't seem to matter what device you're using it on, phone, native television app, streaming device, it's complete garbage. Constant "unable to connect" or "Internet not available" messages when every other app works perfectly fine. Video will pause for at least 30 seconds and then fast-forward that entire time in 3 or 4 seconds without audio so you can't actually watch anything.
This app is trash. I travel for work, and I find myself in areas/situations where I won't have internet for prolonged periods of time. So, I rely on downloaded-offline content quite a bit. I set my app to download a five season series. I also tried it on many different internet connections with the same result. The app simply refuses to download in a reasonable manner. I shouldn't set it to download and come back hours later only to find out that 1.2GB of data was actually downloaded.
The app has constant and consistent issues during normal playback, like becoming unresponsive or timing out while casting video. Disney is also pretty terrible as a company, especially when it comes to how they handle ABC and ESPN. The only reason I haven't uninstalled is because I got it as part of a package deal that basically made it free. I wouldn't pay for it.
the app is constantly messing up, whether it be when a payment is made for it or leading up to a payment being taken out. it gives the message of Sorry, something went wrong. Please update your software. The software is updated. for the amount I pay every month it better be working, because otherwise what's the point of you charging a high amount of the product is gonna continue having issues that haven't been fixed..... please fix this or the rating stays!.......
When using Chromecast, rewinding either goes back 1 to 2 seconds or it decides to fast forward to near the end of what you're watching. If you want to resume watching something, it doesn't pick up where you left off.nit starts right back at the beginning again and you have to guess where you left off. It's worrying that this is the app they plan on going with for all their platformsn (Disney, Hulu and ESPN). It sucks.
Disney + is the glitchiest streaming service ever. I've had so many days unable to do anything because I've spent the entire day, sometimes multiple days, trying to fix Disney +. even customer service is useless because they don't know anything and can't access anything. If their shows and movies were available elsewhere, I would get rid of Disney + in a heartbeat. Even paying for commercial free, still has commercials occasionally. Extremely disappointed.