Reviews for Divvy

Absolute Ripoff Now! It’s $1 every two minutes (after taxes). My 39 minute ride was $9.34. The distance I went was a loop, would have been a $6 Uber. They want you to buy the $12 day rate or the membership. They used to have $1.50 for 30 before the more expensive per hour kicked […]

A week of Divvy costs $126+tax. A weekly rail pass is $20. It’s basically cheaper to buy a bike and throw it away after a week.

Not for tourists. Only works with US phone number AND US bank account…

Simply doesn’t work if you try imputing any phone number beside US

Very very bad experience. App not user friendly at all. Very bad support. Unusable when you come from a foreign country. Won’t send you a code to your phone number. While the phone number is anyway not used by the app. Couldn’t pay for the day pass. Only was able to pay for the day […]

so I came to edit my review of this but I guess it can’t get any lower. divvy seems to think it’s easier to charge people $25 for parking their bike outside of the docks (27.75 actually) if they think you’ve locked the bike to nothing. it costs less for them to charge for every […]

These scooters and bikes are easy access and save so much time. If you want to see the most of Chicago dont walk or taxi, have fun see more than you can by walking. Also the experience is great if alone, with friends, on a date or family. Don’t say I should have going home, […]

Went through the garbage of setting up an account (why cant i just pay for a ride by tapping a card or phone on the device??? I guess they can’t have access to my personal info that way.) After all that, the scooter doesn’t work. Even though I got a notification that the scooter wasn’t […]

I wish I could give this app zero stars! I was overcharged for an 8 minute ride and the ai bot that they have you chat with (customer service) didnt even provide assistance. I had proof and timestamps but was charged almost $20 for a $8 ride. Absolutely ridiculous. Don’t recommend using this way of […]

The renting part is okay. However, the navigation needs work. First, it should allow us to see where the restricted zones are before renting. I rented a scooter, and it stopped working because I did not know I was in a restricted zone. I had to lug the scooter to the closest parking spot. Also, […]

Would have appreciated more clear verbiage that the day pass DOES NOT cover ebikes BEFORE I purchase it, not after. It would have been fine if the classic bikes were okay but they were beyond bad to ride.

App did not work, ended up using the kiosk instead. Can’t get a day pass through the app. Saw several groups of people at the same dock struggling to get the app to work. Really hard to check dock availability because it always wants to show you docks near yourself rather than where you’re going, […]

Terrible ebike rates. The day pass says ebikes included but at a higher rate, which you have to open a separate page to see the rates. Not something you look at when you’re trying to just grab a bike and go. I was charged an additional $50+ on top of the day pass for less […]

My experience was bad. Real bad. I rode the bike for 15 minutes and was trying to lock the bike but there was no dock or chain to lock it. I went to 3 stations and it was the same. Don’t use this bikes. It’s 40 degrees outside and i was looking for stations. I […]

This app sucks. It won’t allow me to use my debit card. I called customer service and they asked me if it was a gift card (It’s not) because the app recognized it as a gift card. The frustrating part is that it worked beautifully until a few months ago. On top of that the […]

This is the worst damn app I have ever used. Even after doing everything, making an account, signing in, etc, it only shows my profile. The entire thing constantly says “Get the app” when I AM IN THE APP!!! I’m using the damn app. I have the damn app opened but it’s not doing anything […]

I was able to buy a pass to ride ONCE. Every other time, as countless other reviews have said, the “Complete Purchase” button won’t become available to click. Customer service was completely unhelpful, telling me to email over a screenshot and the developers would look into it, as if they aren’t already aware. To top […]

After one year of using, this app finally does everything it’s supposed to. I have no problems finding stations, the timer helps me stay in my time, unlock codes work every time I need them (though I usually use my key dongle), and finally the ride history stats actually work. For a year, I gave […]

Divvy bikes are the biggest ripoff. They make massive bank on hidden fees and misleading pricing. For example, $0.42/minute sounds cheap, right? Well if you go for an hour bc you can’t find an approved place to park it, it’ll cost you $30 (plus fees) to go a few miles in the city. An Uber […]

Between the train, bus, and divvy you can get anywhere in Chicago. It’s very convenient. However, I think the rate is pricey and it’s not conducive for longer rides. The bikes are durable but uncomfortable and very slow if you are used to road bikes. I wish they charged for every 15 minutes instead of […]