Reviews for Duo Mobile

Apparently my device needs to be activated again? maybe it could actually say that somewhere instead of just locking me out due to too many attempted pushes. Pushes which, of course, go absolutely nowhere. Thank the Lord that it’s connected to my phone number. Except that it ISN’T; it’s connected to the app which for […]

I deleted this app after thinking I didn’t need it. I tried getting into my college account and it asks for the DUO push. I re-install the app, but it can’t find any of my accounts that are supposed to be backed up. You can’t open a new account without a barcode or pin number. […]

This new update has been a step backwards. Up until now the app has been fine. Now I’m unable to Select/Change the pictures for the services. And don’t get me started on switching the deny/approve buttons. I’m not usually one to jump on the “it looks different so I hate it” bandwagon that usually happens […]

I’ve been using this app for years, and after the recent update they decided to swap the allow/deny buttons for login pushes. Now every login is a fight against years of muscle memory, followed by an equally annoying “was this a suspicious login?” No, you just changed a fundamental part of your app for no […]

This app does much more than being useless. Useless is something just sit there and does nothing, but this app does something – it makes logging in even worse. The adding account part is a nightmare. The bar code scanning doesn’t work properly for a whole day. Moreover, whenever the app stops working properly, I […]

I use this app dozens of times a day, and have done so for a long time. Swapping the approve and deny buttons has resulted in significant disruption to my day. Muscle memory, then having to select that no, this was not suspicious, it was just me selecting the option where approve has been for […]

Ditch the animated splash screen. Sure, it only takes a second to load, but when you have to use this app to unlock to your work computer, that one second is super annoying. If I just received a push notification to approve a login, why do I need to wait for you to tell me […]

I don’t want to be forced to back up my entire phone to the cloud in order to be able to recover my duo accounts if my phone breaks (ie to set up a new phone without access to the old one). Let me have a password-protected backup for just duo! For me, this is […]

It is terrible to work with, and would not let me reconnect any of my old accounts when I got a new phone. I tried reinstalling the app 6 times and it didn’t work. I really wish that my school didn’t require duo because now I’m locked out of my account and no website or […]

I had no trouble with the app until the last update. Even after uninstalling and reinstalling, I cannot use the app. Nothing is “clickable.” When I get notifications, I cannot accept them since nothing on the duo screen is functioning. Very frustrating, and I cannot figure out how to get support as this issue isn’t […]

The many negative comments speak the reality of this horrible service. I work for a major airline, and we are forced to use this app and constantly get locked out. The text notifications don’t always work. You take too long to enter the verification code, and you get locked out. Customer service often puts you […]

Been using it regularly over the past couple years for my school’s login, it’s been working well enough. On the authorization notification I’ve become very used to the “Accept” button being on the left and “Deny” on the right. In a recent update, some dingus decided to swap the “Accept” and “Deny” buttons, so my […]

I’ve been extremely frustrated with the app for a few weeks now and finally got the point where I’m so sick of it I wanted to leave a review. Judging by the other top reviews here, I’m not the only one. I *still* keep accidentally denying my logins because they moved the ‘Deny’ button where […]

When it works, it works, but grudgingly. If you aren’t running the most recent Android version, perhaps you have a slightly older phone, it will “remind” you to update, even if your phone is no longer getting android updates. Yes, thanks for reminding me I’m poor, duo. If you’re not getting push notifications, you may […]

Fails to send push notifications the vast majority of the time. When it does, they frequently disappear after clicking “approve” without actually approving the login. Also, there’s zero reason to require two button presses to approve a login. It seems like a minor detail, but when you have to use this every single day, the […]

Very annoying app. The worst part is that the push notifications just don’t work. I have to manually open the app to see the request and approve it. Then, a few minutes later, the push for the original request will finally show up in my notifications, by which point it’s useless and I don’t need […]

would give 0 stars if i could. I’ve had to use this app for years at school, and it has never worked for a period longer than a week. The web browser support is awful, it is impossible to reach customer service. The app regularly decides that the settings on my phone or computer are […]

horrible app. 1st off, when you log in your computer you have to approve the sign in on your phone. that was frustrating at first because I kept forgetting that so I would have to dig in my purse to find my phone. now, after you approve on your phone, you have to enter the […]

CONSTANT nagging about syncing with Google and about notifications turned off. It otherwise does what it should do. Having to dismiss the Google prompt EVERY TIME I open the app is frustrating. The nagging for the notifications CAN’T be turned off. Obviously this is the most important app on your phone, why won’t you just […]

One star because of the pop-up error other reviewers have mentioned: “leads to a pop-up warning that one cannot respond without a WiFi or cellular Internet connection. That’s ridiculous; I couldn’t have received the push without an Internet connection.” It is ridiculous. The error compounds when you try to click-in to react to the pop-up […]