Constantly Have Issues, can’t use the app atm. It logged me out for an update and won’t let me back in. No matter how many times you reinstall or restart your phone. Plus hate that you can’t order ahead of time and always so buggy. This app bridged the issues I had at store somewhat […]
Reviews for Dutch Bros
β Back to Dutch Bros20 reviews
For the people with immediate app crashes, go to settings, developer mode, turn off USB Debugging. Their app immediately closes if it detects this. If the app opens but says your device is rooted: I Spoke with support and they confirmed that any device purchased straight from Samsung “unlocked” is considered rooted and will not […]
Not a huge fan of the new update. While it does look a little cleaner, many locations are not offering “order ahead” so having ‘order’ as the middle button is pointless. Also, not being able to see the nutritional values in the app anymore is also very annoying (you have to click on view menu […]
I would give more stars if you could order online. The Dutch pass thing is cool, but I would love to be able to go through & see all the options to customize my order & just swing by to pick it up. It’s crazy that, in this day & age, they don’t have that […]
the app is great, I would have given 5 stars but in my opinion, the options for order ahead are lacking. for instance I can’t ask for the drink to be double cupped and there are not many options to choose from for extra flavors or toppings. it seems to me that all options should […]
I love the app, makes visiting easy. Not losing stamp cards is great! 8-30-24 – After much further evaluation, I have found that points disappear after so long. I don’t go to Dutch Brothers often, and I love to use my points for a free drink on a rainy (sad or upsetting day) day. Sometimes […]
I have been using the app since it first came out, and it used to be great. About 2 months ago the entire section of the “What’s new” page (where you see deals and activate coupons) stopped working, and is blank. I no longer receive notifications of deals and specials, and even if I did […]
The app works perfectly in almost every way. The only thing is that you don’t have a choice to pay your full amount directly– you have to preload it with amounts that always leave uneven change on your account. It sucks. I want to pay the exact amount, not 3 dollars more that rattles around […]
EDIT: 2 weeks of nothing, this app is TRASH. still cant log in. 1 star. the app is great when it actually wants to work, but it seems like every time they update the app something breaks it and you can’t log in. Tried logging in multiple times via text or email and it immediately […]
It’s incredibly annoying that every single time I open the app to use my balance or rewards it tries to get me to turn notifications on. I have them turned off for a reason. I will never turn them on for this app. I have no reason to ever see notifications. Stop asking. ETA: Since […]
They’ve come a long way with this app. You can order ahead, pay with gift cards & debit cards, and even recharge gift cards. You’re able to tell them what color and type of car you’re in. The only qualms I have with it are not being able to save more than 1 payment method […]
I have had this app for a month already and its okay. The only problem with it is that I can not use the Dutch pass to pay on the app. I got the app because I wanted to order ahead of time and customize drinks. If I would’ve known that I can’t pay with […]
App is broken. More than a month ago, I emailed support about not being able to log in (App kicks me out as soon as I log in) provided my phone software info, screen recording, and was told that it was an issue they were aware of and in the process of fixing. Fast forward […]
specifically regarding mobile ordering, this leaves a lot to be desired. It’s confusing and difficult to actually save something as a favorite. You should be able to do that from past orders. Come on. And the checkout process feels like it has 3 layers of confirmation. just let me reorder and it shouldn’t take more […]
I removed the app last year, and decided to reinstall it. It took TEN MINUTES to get the code needed to finish signing up, I had to request the code twice and both times I was told the codes were invalid. That was a week ago. Tried installing the app again this morning, and the […]
the app works great. the only thing I would like to suggest is, when you order at walk up or drive thru and you use you app and the Employee takes your order, to make it easier to add the drink, especially if you had added items to it that were specified. there are options […]
love the shop and the drinks but the app could use some adjustments. cant adjust any frozen drink with a different milk when ordering through the app, which looses the convenience behind ordering ahead. and even tho all drinks are customizable, its not through the app, so might as well go to the shop and […]
Im giving it 2 stars because I’ve tried to order in the app at 2 different locations ahead of time and both times it was a problem processing the payment. I have money on the Dutch pass and tried several times to use that. Every time it was denied. The second location was just for […]
DON’T ADD MONEY TO THE DUTCH PASS. Added money to it, and over a week later, I can’t use it to pay for ordering ahead, I get an error. Had to use Google Pay. The Dutch Pass only works at the store when they scan it. I contacted customer service, and they’re figuring out the […]
Love the new mobile order option but PLEASE add a way to save debit card info. It’s super annoying having to add the card again every time I order. Also, maybe add a “place order” button or something, it’s a little confusing trying to navigate to the order screen. It’s almost like the devs have […]