Reviews for e.l.f. Cosmetics and Skincare

I love love love e.l.f. and the homepage shows all the great deals going on, but the app is glitchy. There are ways to score extra points, but most of them don’t work. There was a promo going for icon level squad members to try on a product virtually, but it would not let me […]

Elf has been my go-to beauty brand ever since I started with make-up. Nothing beats the perks of beauty squad, combined with their reasonable price points and quality, cruelty-free products. This app keeps track of my favorites and makes shopping directly from elf even more fun! Their customer service is responsive, and top notch, too. […]

I’ve had problems with this app in the past, and it looks like they’ve changed some things. Unfortunately, one of those things being that I can’t see sale prices while browsing/shopping? I’m not going to fill a cart in the hopes that pressing checkout will show me what I ACTUALLY owe. That’s silly as hell.. […]

The app is sooo slow and takes so long to load one thing up. It’s so hard to shop or even look around on this app. ☹️ *edit, “such instances are rare,” do you guys even use your own app? Every time you open it or try to shop, you can barely do so. You’d […]

The app sucks. I made an account and ordered something, but then mysteriously got kicked out of my account session as soon as they took my money. I can’t find my tracking info, login, or even use the app anymore. I can’t even login through my computer, it says my account information is not correct […]

Until about a week ago I would have given it 4 stars, is a little glitchy sometimes but at worse I close it out and reopen and I have no issues. But the past week or so it is completely unusable, I have spent the past 2 days just trying to sign in. I got […]

App does not work all the time. Everytime I want to delete an item from my shopping cart it takes over 5 minutes to do it. Makes it hard to buy items that are sold exclusively on the e.l.f website/app Everytime I try to look at pictures of an item app sends me to “try […]

I love shopping with this app. Elf has been my go-to beauty brand for years. Nothing beats the perks of beauty squad, combined with their reasonable price points and quality, cruelty-free products. This app keeps track of my favorites and makes shopping directly from elf even more fun! Their customer service is responsive, and top […]

I swear this is the last time I buy from the app. First time I got charged for an item that was never sent to me because it sold out. Never got a notice for a refund. Now second time my order goes through on pay pal and my order does not show up on […]

Over all sucks! Won’t tell me what item is no longer available, so I have to click on each one to find out. Won’t take me to the item in my cart that I am trying to look at, instead it loads the normal page where that item can be found. I would have bought […]

I love Elf but why TF is the app so slow? Takes 2 hours to place an order. From searching, adding to cart, hell even logging in takes forever. Is Elf still using dial up on their end or something? as a customer with no vehicle who relies on online shopping, else has lost quite […]

The app is frustrating to use. It doesn’t seem to update and you’re lucky if you have to put your phone down in the middle of putting items in your cart (they might not be there when you get back!). The desktop app is better, more user-friendly (but it still has its own set of […]

Edited to add– 10 months later and its still the worst app on my phone. –Literally the worst shopping app ever. Won’t login to my account. I’ve tried countless times. Just keeps asking for my fingerprint, do that. Logs in for a half second then logs out again. Then the process starts over. Then it […]

Lemme start by saying I LOVE elf. I hate to have to make a review like this. Sometime this month, the app stopped allowing me to add anything to cart and I can’t look at my cart either. I have done all of the troubleshooting I could do. I have even reached out via email […]

I LOVE e.l.f. products. But for some reason this app takes for ever to load. I thought it was my phone at first, but its every time I open it, whether I use mobile data or wifi, if I have 1 bar or 5. I actually started logging in through my browser instead and it’s […]

I have been using it to make several purchases tonight. It has taken over 2 hours! 80% of the time is trying to adjust my cart. If I added 2 of the same items to the cart, but I only want 1, I have to put both into a wish list, go back to the […]

Disappointed in Matt Rife ad. The app is easy to order on. Could use some other improvements. Even though the app shows that you’re logged in, it doesn’t save certain things, like the Beauty Profile. A lot of links take you out of the app to a web page (ex: FAQ’s, complaints, ads) and even […]

I love the ELF Cosmetics app! The reward system is great, product colors match what’s in my local store or online, and I like how it recommends products I’d probably enjoy. The games are fun, but only the top 5 players get points – with thousands competing, that feels unfair. Points for playtime would make […]

I love this app! I check in regularly to earn points towards future orders and look for new products. I always get great deals & freebies. I feel like E.L.F. products are well known at this point, but I do appreciate that they are cruelty free and inclusive. I’ve used both skin care and make-up […]

beauty guide included. I did not expect that this app would have so much content. it isn’t just an app to purchase products, but it actually uses your input to make recommendations as well as other content and ways to earn points for free products. I’m not normally a person who would rate an app, […]