Reviews for E-PASS Toll App

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20 reviews

Review by Thomas Randall
(4/5) July 3, 2024

App works well except for it does not allow multiple vehicles in your profile to be assigned as needed to the transponder, so as to select the one you are using it in. Instead you have to overwrite the current vehicle each time. And when you change the vehicle (to car #2) your past charges […]

Review by Carlos Cretarolo
(5/5) August 18, 2025

she helped me out all the way . I was going crazy with my bill total amount. she lead me through the process of opening an account saved $167.85 I am so grateful. I use E-Pass every day I spend a lot on Tolls God bless you. You people are awesome

Review by Sita Barnes
(5/5) September 25, 2025

This was the easiest setup for E-PASS toll app. I enjoyed using it. I’m very happy with it.

Review by Univer Sal
(5/5) May 19, 2025

i owed $600 and with using this app as a first timer i was able to cut that ptice in half…… saved myself $300 and will not let this happen again…. those tolls tend to catch up on you and before you know it….. you owe alot of money……… so i give this app 5 […]

Review by Zach .S
(1/5) August 23, 2025

this is supposed to be a multi-state professional app. so you were telling me that I cannot add my vehicle with my license plate to the app because someone else owned the license plate before? why does it matter what the license plate is if I have a tag that’s paying? why couldn’t I register […]

Review by Chad Stiemke
(3/5) June 7, 2025

Updating review from 1 star a few years ago to 3 now. While many of the issues I had have been resolved, the remaining few still are surprising like can’t retain password on login if you use password manager -and- the app refuses to close, you have to back out by switching apps. The improvements […]

Review by Janet Weaver
(5/5) September 21, 2025

Such an easy process! Even the keypad changed to numbers when numbers were needed, I really appreciate such attention to detail.

Review by Kasa del Hallman
(1/5) May 2, 2025

Rated 1⭐ until you allow me to auto fill (or paste) my password from my password manager. This being the case, I was forced to use a very simple easily guessed password since I am unable to use the complex 32 character passwords I typically use.

Review by sean skehan
(1/5) October 10, 2025

unable to login with accurate information after multiple attempts

Review by Rhonda Tweed-Montgomery
(1/5) June 25, 2025

this app is awful, I have spent 45 minutes trying to pay my bill unable to do online. also unable to sign up for E-Pass. I have also called customer service. I would not recommend this app. I will have to pay full amount by mail.

Review by David Monger
(5/5) October 6, 2025

Had a $367 toll invoice going back from November somehow. Called to pay so I could renew my registration… the lady on the phone told me about this app and it dropped down to $182.00. I don’t know who she is, but thank you for saving me a Hella lot of money.

Review by Derrick
(3/5) August 10, 2024

Annoying how it doesn’t explicitly tell you when you’re out of money & the balance is actually what you owe vs what you have in the account. I keep ending up having to pay a bit more to refill the account because it doesn’t do something simple like add a minus sign or change the […]

Review by Ryan Chonka
(2/5) March 26, 2022

Full of authentication issues. My experience with this app hasn’t been great. I have Android, if that matters. The app seems to go stale and not display my information, even though it says I’m still logged in. Happens frequently. I then have to logout and and log back in. The fingerprint log in feature rarely […]

Review by Tammy Haddock
(1/5) December 9, 2022

Terrible, I was not able to sign up using the app. Where it ask me if I had a toll to pay wasn’t able to say no the only choice was yes and since I had already given up trying to pay using the app, because where I had to check the tolls I wanted […]

Review by Amy DeJesus
(5/5) March 2, 2023

I’m not sure what everyone else is talking about in their reviews. Logging in for the first time was quick and easy. The app is very self explanatory. I was able to edit my vehicle and add more details (make,model, and year). My payment for activation was already on the app. It displays activity on […]

Review by Gandelf
(1/5) July 27, 2020

The people on the phone were fantastic, but the app stinks. “All” I was trying to do was to order a transponder, which supposedly you can do through the app. Selected “sign up”. App crashed. Every time. Eventually ordered on the phone, and created an account, which I was able to access through computer. But […]

Review by A Google user
(2/5) August 6, 2019

Lacking. It does not allow you to use a bank account for a payment method like the website does. I also cannot change the “Name on Card,” which mean ONLY one person can make payments with and it has to be a CC. Because there is no option for paying with a bank account or […]

Review by Jackie Woodard
(3/5) February 19, 2023

The app won’t let me log in. When I go to reset my password on the website, it recognizes my login information. Then, once I put my payment information in the loading wheel spins for upwards of five minutes before I give up on it. I’ve already updated the app but it still seems to […]

Review by M. S
(2/5) March 3, 2022

Why is it, everytime there’s an update the app wipes out the password and username?! It’s extremely frustrating, because when trying log back in, it claims it’s not the user name or password, when it is! It’s on my iphone as well. I’m tired of this game. This is not that critical for the information […]

Review by Amanda
(2/5) June 20, 2021

Can’t edit plate in app. Have to go to website to do that (which works fine). Since I have 2 cars but only drive 1 at a time, I just take the transponder with me and change the plate info. Would be nice to do this in the app so I can add money and […]