App works well except for it does not allow multiple vehicles in your profile to be assigned as needed to the transponder, so as to select the one you are using it in. Instead you have to overwrite the current vehicle each time. And when you change the vehicle (to car #2) your past charges that you incurred when it was in another car (car #1), show as having been the current vehicle. App needs to allow multiple cars in profile and to remember toll history vehicle as assigned at the time.
Reviews for E-PASS Toll App
← Back to E-PASS Toll Appshe helped me out all the way . I was going crazy with my bill total amount. she lead me through the process of opening an account saved $167.85 I am so grateful. I use E-Pass every day I spend a lot on Tolls God bless you. You people are awesome
This was the easiest setup for E-PASS toll app. I enjoyed using it. I'm very happy with it.
i owed $600 and with using this app as a first timer i was able to cut that ptice in half…… saved myself $300 and will not let this happen again…. those tolls tend to catch up on you and before you know it….. you owe alot of money……… so i give this app 5 👍👍👍👍👍
this is supposed to be a multi-state professional app. so you were telling me that I cannot add my vehicle with my license plate to the app because someone else owned the license plate before? why does it matter what the license plate is if I have a tag that's paying? why couldn't I register my tag if someone else had registered it before? make the service completely useless
Updating review from 1 star a few years ago to 3 now. While many of the issues I had have been resolved, the remaining few still are surprising like can't retain password on login if you use password manager -and- the app refuses to close, you have to back out by switching apps. The improvements are great, thus the review bump, but still needs basic work.
Such an easy process! Even the keypad changed to numbers when numbers were needed, I really appreciate such attention to detail.
Rated 1⭐ until you allow me to auto fill (or paste) my password from my password manager. This being the case, I was forced to use a very simple easily guessed password since I am unable to use the complex 32 character passwords I typically use.
unable to login with accurate information after multiple attempts
this app is awful, I have spent 45 minutes trying to pay my bill unable to do online. also unable to sign up for E-Pass. I have also called customer service. I would not recommend this app. I will have to pay full amount by mail.
Had a $367 toll invoice going back from November somehow. Called to pay so I could renew my registration... the lady on the phone told me about this app and it dropped down to $182.00. I don't know who she is, but thank you for saving me a Hella lot of money.
Annoying how it doesn't explicitly tell you when you're out of money & the balance is actually what you owe vs what you have in the account. I keep ending up having to pay a bit more to refill the account because it doesn't do something simple like add a minus sign or change the font color to red when I owe money.
Full of authentication issues. My experience with this app hasn't been great. I have Android, if that matters. The app seems to go stale and not display my information, even though it says I'm still logged in. Happens frequently. I then have to logout and and log back in. The fingerprint log in feature rarely works. App also says log in credentials are wrong, which they're not. Very annoying app. When it works it's helpful, but it has some major bugs. Please improve it.
Terrible, I was not able to sign up using the app. Where it ask me if I had a toll to pay wasn't able to say no the only choice was yes and since I had already given up trying to pay using the app, because where I had to check the tolls I wanted to pay I had no option to advance the process after checking the invoice, I needed to say no and couldn't, this app should be user friendly since a person could get there license suspended. I hope someone can address these problems. App stinks
I'm not sure what everyone else is talking about in their reviews. Logging in for the first time was quick and easy. The app is very self explanatory. I was able to edit my vehicle and add more details (make,model, and year). My payment for activation was already on the app. It displays activity on the account as well as reload options. I like that you can automatically add money if it goes below a certain amount so you don't have to worry about balance for long distance trips.
The people on the phone were fantastic, but the app stinks. "All" I was trying to do was to order a transponder, which supposedly you can do through the app. Selected "sign up". App crashed. Every time. Eventually ordered on the phone, and created an account, which I was able to access through computer. But if you thought I could access the account through the app, you would be wrong. It simply erases my password and then has the cheek to tell me I need to enter a valid password. Every time.
Lacking. It does not allow you to use a bank account for a payment method like the website does. I also cannot change the "Name on Card," which mean ONLY one person can make payments with and it has to be a CC. Because there is no option for paying with a bank account or changing the name on the credit card, only one person can add funds to the account. For me, the app is a waste of time and will be deleted until it's updated. The only value for me is to check the balance - basically useless.
The app won't let me log in. When I go to reset my password on the website, it recognizes my login information. Then, once I put my payment information in the loading wheel spins for upwards of five minutes before I give up on it. I've already updated the app but it still seems to have difficulty with the simple things like it's customers being able to easily log in and make their payments.
Why is it, everytime there's an update the app wipes out the password and username?! It's extremely frustrating, because when trying log back in, it claims it's not the user name or password, when it is! It's on my iphone as well. I'm tired of this game. This is not that critical for the information to be deleted after an update. Bank apps don't, why then this. I'm reaching a point of just using the website, at least the phone remembers the information. So what do I need the app for!
Can't edit plate in app. Have to go to website to do that (which works fine). Since I have 2 cars but only drive 1 at a time, I just take the transponder with me and change the plate info. Would be nice to do this in the app so I can add money and change plate in the same place. As it is it is easier to just add a link to the webpage on my homescreen instead of use this app. Hoping for a fix soon. I always forget and then have to sign in twice.