It stopped sending notifications after 2 weeks and even if the app is open it sends calls to voice mail. It won't let me renew or upgrade. Now my number expires today and I'm stuck. I've sent an email and haven't even gotten an automated response. I'm in the middle of a back to school drive and can not get calls or text anymore.
Just got this app but so far it is AWESOME! I was having an insane amount of trouble with other apps claiming to do nearly the same thing or more and failing miserably. I went ahead and paid 15 bucks(per month) for the premium package but seriously if your using this for business purposes when you come across the option to do so you'll see why I just paid the $15, most definitely worth it! Thank you for actually having an app do what it claims to do and with no hassle so far! MUCH APPRECIATED!đź‘Ť
Way too many issues. This app logs you out all the time. I miss text messages and phone calls frequently because of this. I send pictures that are received as a link that cannot be opened. IF I received a pic its because it had to be sent again when I opened the app. Just about every feature is frustrating. I gave my rating because the app works, when it wants to but ONLY at a very basic level. Support has NEVER been available to address my concerns.
I'm not a fan of this app. I have been trying to cancel my free trial and pending subscription for days now. When I attempt to do so, I am asked to provide an email. The emails I receive tell me to cancel through Google play store, which I am unable to do. I have tried sending emails and using the chat feature, and all attempts have been unsuccessful. I get random calls all the time, and I have not shared my EasyLine phone number. I'm pretty sure the app and the 4.9 Star rating are a scam.
Unfortunately I can only give it two stars. It worked very well for about two weeks (paid version) and then it logged me out today and I was unable to log back in even after attempting to change my password. And I was not able to get to the customer service chat line without being logged in, so that kind of defeats the purpose of having that customer service line
The app and number constantly glitched and the 24hr customer service is non-existent. I had a time sensitive issue and had to wait almost a full day for an email response, there's no number to call and no one ever responded to the help chat. A lot of the features don't work and so many people told me they couldn't get a call through. It was obvious that the number had been sold in the past or was sold as soon as it was activated because when the number works it's flooded with spam.
App wont let more then 1 person log in... now I can't even login, my phone line isn't ringing even though yelp is telling me I got 3 calls. can't get ahold of anyone for help. Just so disappointed with this experience with this company!
If I could give a zero I could. Worst experience ever. You buy cheap you get cheap. Text messages, calls don't come through. I tried a call service and it won't work either. Support Team is unresponsive and of no help. So I decided to change service. Well, for the past 8 weeks they have refused to provide the information in order to port my number! My account is paid and up to date! Do NOT use this service! You will regret it! They never respond!
I don't who in their right mind giving this app 4 and 5 stars because for 1)I don't get no notification for incoming calls nor text and, it doesn't provide the caller the option to leave a voicemail. 2)Customer service is no good simply because on the app they have an option that says you can speak live to Customer service but when u do, they reply you to your email whenever they get to. That's very misleading, that's not live 3)The app evey so often doesn't work, can't make calls nor text
Started out okay, but then almost immediately had problems that never improved and only continued to get worse. To start with, we weren't receiving any messages that our customers said they were leaving. Then our customers started complaining that the number would just ring and ring without ever going to voicemail until finally the number just stopped working all together. I canceled our subscription and we'll use someone else. Not worth the hassle and definitely not worth losing customers over.
