Reviews for eero wifi system

Loved eero until this announcement about only one subscription. I was already on the fence about paying for a subscription for features that others offer for free. Now they're only switching to only one subscription for "simplicity". The previous one was simple enough. I will be buying a wired router that offers these features for a one-time price.

The eero app downloaded alright, but to sign in was a nightmare. One can sign in either via an Amazon account or using Email and Mobile phone numbers. My Amazon account was ancient and no longer working and the eero software will not accept mobile numbers, saying "Mobile No. not accepted". (With great difficulty I eventually managed to recreate my Amazon account and got in that way).

Super easy, super fast set up! As an Android user, I was hesitant to install the Eero app after reading several of the most recent reviews. However, my husband & kids have Apple so I figured if the app didn't work on my Android, I'd use one of theirs to set it up. I downloaded the most recent version of the app and set up was a BREEZE! The app walked me through setting up each Eero one by one (we have the Pro w/3 "pods"), step by step, without a hitch.

Difficult setup. Took 4 times for the dumb thing to finally connect to the internet, with the same cable and everything. I just had to keep rebooting the device until it decided to work randomly. I plug in the second mesh transponder and nothing. It's blinking blue. I press add on the app and no option or indication on how to add another wireless router. Ok... Back to Amazon you go. Next time test your products before release. I'm not going to troubleshoot to get a plug and play device working.

Horrible. Nothing in this app works right. You can't even get to the setup you need. Forces you to set up your entire network (which is impossible to do) every time you try to use it so you can't even add a device. Finally it let me enter the serial number of device. Found it and said it was setting it up then just stayed on registering device forever. Tried it over several times. Same result. Very frustrating and device STILL not installed. I guess I'll just send the device back.

My issue is mostly hardware related. Every day the situation gets worse. I have to restart the routers several times daily. Mobile devices can't stay connected going from a room to the next. The app was working better while I had the paid subscription. Since I have not been paying, the app doesn't keep up with the connected devices and is unable to do simple thinks like disconnect a device from the network. Basically don't throw away your money with eero.

Why change an app that worked? The app was so easy to follow before the update. In addition, devices that are off the network show up as connected to eero. For example, I deleted and unplugged an Amazon plug and it comes up as connected. The previous app showed the total connected devices with icons that matched the device such as speakers, light bulbs, gaming and so on. It would be nice to bring back the previous interface.

The system itself works well with good coverage and small hardware. Where it really fails is in only offering an Android / iOS app to control it - no PC version - which requires you to use your Android or Apple device to control all aspects of it. Some prefer to utilize their laptops/PCs to control their devices which makes the eero a very unattractive option for home networking. Even though every other aspect of the device (size, connectivity, range, interface, etc) is exceptional I cannot recommend this product based upon the limited access options.

Oh my, this device has been a lifesaver for me. First, it immediately stopped my WiFi from cutting out every 5 minutes. Now, I have started using the Eero ad blocker and playing Words With Friends plays like a dream, ad free unless I want one for coins, and it has made Wordscapes run smoothly again - no more crashes and slow-downs are reduced to a minimum. Many thanks.

Requiring a phone and app to setup a router is stupid. I get it, it's to make it easier for non-tech oriented people, but removing basic functionality from devices isn't really what I would consider the best compromise. Having the option is nice, but not as a requirement. The router is part of my ISP package. If it weren't free (which surprised me), I certainly wouldn't use it. But hey, I guess free vs $150 - $200 is enough to make me have additional bloatware on my phone.

Great app for easy network monitoring but it could use some small improvements. For one, if I just removed a device from my network, why can't I just delete it from the UI? Instead I have to wait until a few days and it will drop from the device list. As for the eero pro's I have, with the gig wired backbone between them, I have some of the fastest and most reliable network coverage. They were a little sketchy at first with the band steering, but the recent updates sorted that out.

Works really poorly and is never accurate. Will say that Eeros are online when they're not, will say that Eeros are offline when they aren't. It's completely useless in its current state. Would also be nice if I could use the app to connect certain devices to certain Eeros, or to see the amount of bandwidth each device is currently using (even if it's just percentage based). But if even the basic functions always fail, then I can't imagine features that useful ever coming out.

You got me. I paid hundreds for the hardware, only to get it installed and realise I have no control over anything unless I pay you more. I read about an old $30/yr plan. I would probably begrudgingly pay that and might even still tell people how good the hardware is. This is just a dirty money grab though. Basic things cost money, I have to pay to see something every other router gives me for free. You should be ashamed of yourselves. Regarding the functionality I do see, it's slow, unreliable.

The devices work fine when they work. But if you ever need support for a non-functioning device and you call them, that's where it goes bad!! You'll face an endless empty loop of people wanting you to connect, reconnect, disconnect, relocate, and plug and unplug everything, to NO AVAIL. It was immediately clear that my device had stopped functioning, but the support people seemed pre-programmed to avoid replacement at all cost. Ultimately, the vendor who sold me the units replaced it.

It's not so much the app that I have the issue with as it is the internet service.... every time eero is about to offer a new update, typically within a week of the update occuring, our internet gets so slow that it threatens my job, for which I have to have business speed in order to get paid. Please do better, and no, it's not an issue with our isp, or the router itself, as that has already been ruled out time and again.

This is the worst Wi-Fi system that I've ever purchased. My MacBook Pro constantly disconnects and apparently many others have the same issue, so I had to keep my old router on just for one device. The last straw was when Eero kept disconnecting everything. We got the mesh system from our previous brand and we haven't experienced any issues at all! Good riddance to Eero.

I have no idea what's going on. It acts up randomly for no reason. Some days it works fine but then it randomly goes out. I unplug it for a while, then replug it, but it looks like it's working, but then it goes back out again.. I checked if it needs to be updated, I checked my TV if it needs to be updated too, even restarted them both, but it doesn't work. I know it is an internet issue with eero. Because my friends who have different types of internet never have the same problems as eero does.

If I could, I'd give it less stars, 1st month was everything I wanted, everything after is not worth it. Half of the time it doesn't work and when it does, it's slower than having no signal or wifi, it's honestly faster to walk to where you have signal than to wait for this absolute waste of time and money to reboot and give you less than subpar internet. Don't believe the 39.99 deal, it's a sham, my bill has tripled and hasn't given me anything.

I give it a D- every time I pay for the internet bill each month, it acts up right afterward. It says it's on, but it's not connecting to anything at all, or it does, but it goes off & on randomly. I restart everything all systems, the internet thing, my wi-fi cords even unplugged it for a little while. But throughout the day & night, it still acts up randomly. Even when it's on for a little bit, it still loads slowly. I think eero needs to be fixed or upgraded because it's not good.

My only problem is that once you add devices, you can not get rid of them, only block. Don't know about you, but if I must keep devices I should be able to delete (replaced with new for various reasons), it gets messy with things that will never again connect. Otherwise, all runs great, and I love being able to control available content for my granddaughter keeping her safer