Drivers come on time pretty much and the rides for now are reasonable. One thing I noticed I have to watch my bank account because they have been adding extra money here and there. I would rather spend a little more and be charged the correct amount.
Reviews for Empower - Your ride, your way
β Back to Empower - Your ride, your way20 reviews
I came across an Empower ride through my niece. But I first doubt it would be more affordable than the rest. But no doubt it is. The most affordable and shortest waiting ride app is Empower. I sincerely like it the most. Like me, have a try, and you will forever use it. My profound […]
drivers are hit or miss. But usually miss. they are rude and sometimes lack sense of direction. a little reckless on the road with the speeding and merging. IDK what’s going on with them. then the app itself keeps switching up the prices. it’ll say one price one second but soon as I request the […]
The one feature i liked best aboit empower was the 20% discount for uber and lift rides and i’ve come to find out its not always giving you the discount even though it states it whenever you request a ride. Another thing is the distance that the driver is traveling is not accurate with the […]
After 50 rides, the company is great. What I would like to see from the app: Hours should represent how long I have been online instead of the time a rider is in the car. Let people know they are getting less than 1 ride an hour if this is the case. Message notifications should […]
I like how cheap this is, but this has some of the laziest drivers in the area. Even if they’re less than 5 minutes away, they cancel and I never get picked up. I would’ve already been waiting 10 minutes for somebody to accept. There needs to be some sort of rule that prevents drivers […]
This app is garbage. And so is customer support. Downloaded and installed it because I love the concept. I really wish it worked. It requires that I verify my email address with a code they send. Every time I enter their code I’m told the code is not valid. Contacted support (via email because you […]
Three price is good. However, because the drivers in my area use other driving agencies, they are busy running several phones and because of the rates the other agencies pay, even though most of the profit goes to them with empower, the higher rates of the others will pay off more. So, they pick and […]
The price is a positive only during surge times, otherwise the price is the same as uber/lyft. I like that they give a larger percentage to drivers than those companies. My problem with this app is that there is no detailed review system for drivers. You can’t leave a review past π, I’ve had creepy […]
I like it. Except I’ve left keys in the car before, and there is no way to contact a driver, like in other apps, to recover things quickly and safely for both sides. Cheaper rides. Better for the drivers. But sucks if you accidentally leave something there π’. You’ll never see it again.
It was good at first, but than the prices started changing once I got the ride. Then three weeks ago I was terminated while trying to call for a ride, I don’t know why. It kept saying suspicious activity and they took $20 from me saying I called a ride when I couldn’t access the […]
I was blocked from the application because I logged into my account on a new device due to a glitch in the system that somehow didn’t anticipate that people get new phones and aren’t trying to game the system. After having to provide personal information to confirm my identity, multiple deletions, stagnant communication and more […]
The app/company has potential. While it can slightly cheaper than Uber and Lyft, the prices shown up front can be misleading as they don’t show the total amount including tolls like the other apps. Also the ride credit usage is kinda silly. If you have ride credit, it only takes off $3 per ride (after […]
Great app. Two criticisms: 1) No other rideshare app charges more to the card than the total that is shown. Empower does a hold that is larger than the total. Which is a bit frustrating. 2) There’s maybe a 10 minute window to leave a tip for the driver. If you don’t do it in […]
Customer service has yet to help me resolve my issue with my account. It’s been 6 days since I got an email after emailing them twice last week. And they said, “Since we haven’t heard from you, we will close the ticket out.” Which is BS because I did email them 2x at LEAST! but […]
I love the prices and that the drivers rarely cancel but there are some things the app can definitely improve on. 1. Accurate pickup/ drop off. They will arrive down the street and you will get a notification that they have arrived. It is always a challenge to find the driver so I have to […]
App sucks. Drivers are nicer but there’s always a hold for more money that takes forever to clear. You agree on one price and by the time a driver picks it up, the rate changes and goes higher. Drivers cancel all the time and the new driver will be more expensive. Drivers cancel 3 minutes […]
Started using it because it was recommended to me by a co-worker. The ride gives you a few funds at first and rides are cheap but quickly turns out to be no different in price between Uber and Lyft for most distances. They also pull a bait and switch where they will show a cost […]
I’m not the type to usually leave reviews on apps but Empower is a must have if you use rideshare. It’s almost always less expensive than other apps, and I feel better about the cost going directly towards the drivers but most of all I’ve just had better experiences with drivers overall. I’m not sure […]
The rates are better compared to other rideshare apps, and there’s usually plenty of drivers available. After about a month or so of using Empower, I have to say the gps causes issues with pickup at times, and as others have stated, there is no guarantee for your rate and I have seen my final […]