I have redone my rating/review. Previously the phone and ear pieces frequently lost connection. This has been fixed. Thank you!!! This is a great app. Would get 5 stars if – one could download our own programs. Currently we must go to the retailer to get programs for music, outdoors, focus, etc. – one could […]
Reviews for Enhance Pro
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The Jabra brand is a choice for hearing aids. Having moderate to severe hearing loss make it difficult to be really specific about various fine points of hearing. I do have a real boost in hearing capability but they have the same draw back of all hearing aids…hearing in noisy places. I do like Costco’s […]
Not able to handle the serious challenge of my high frequency hearing loss. The All Around feature is just amplification. Hear in Noise doesn’t help much in moderately noisy restaurants. Worthless in above avg. noisy places. Outdoors not for busy city streets. Can hear birds singing in the trees if in quiet place. Have been […]
For some reason, either the app or the aids themselves make any video in Instagram or Reddit stutter while the aids are in the case charging. As soon as I put the aids in my ear, everything works fine. Definitely something on Jabras’ end as my other aids never did this. Yes, I have disconnected/ […]
Horrible garbage app. I hate it. Streaming audio constantly stutters and drops out and sometimes one channel left or right will drop out completely and won’t come back until I reset the Bluetooth connection. Lately it badgers me to accept an Online Services agreement again and again and again every day or so. I am […]
Jabra needs to get some software updates for this program and firmware updates for the hearing aids out quick. I’ll have to see if I can return these for another brand because they’re constantly cutting in and out all day. Lose one ear or the other for the hearing aid part, or one ear or […]
Just got the hearing aids yesterday from Costco. (Jabra Enhance Pro PM). Before going for the fitting I download the app on my S20+. Working with the tech we got it synced in a couple of minutes. So far, again only two days, the app works and the synching with the charger works fine. I […]
Connection drops all the time. Software and/or product is deeply flawed. Reconnection process is bizarre, requiring multiple insertions into charging pod taking 20 min. You have to carry the pod with you everywhere. Samsung phone connects instantly but app doesn’t use that connection. It says hearing aids are already paired with something else, duh the […]
Pretty good units, service can be great 90% of time. Phone App is just “ok”… as connectivity is either great or inconsistent (w/Android). As for sound quality… 8 out of a 10 score… but still very good. For the price, well worth it vs over the counter “volume only” adjustment types (amplifiers). They set up […]
I just purchased my Jabra pair. My experience for the first couple of days with them has been extremely frustrating. Firstly, I’m being told that my Droid has upgraded software that won’t allow my hearing aids to function as advertised. My left device either won’t connect, and if it does , will drop off quickly. […]
S23 Ultra on Verizon. The app is buggy. It doesn’t close when requested. I have to “force stop” the app. Constantly disconnecting from the hearing aids. Streaming quality is very poor – constantly disconnecting or very choppy audio. Ive been to the reseller and they tell me it’s the app and several other customers have […]
I can connect with my phone’s Bluetooth connection but not with the app. It takes 2 rounds of connecting and in the 2nd round where it talks about downloading and says “hold tight we are gathering information to connect to our app” and it stays at 0% and seems to think my aids are connected […]
Love my hearing aids but the app has connection issues. When putting them in first thing in the morning, I have to turn Bluetooth off and on and “connect” multiple times. Usually only one connects this way. Most days I have to reboot my phone to get them to connect. I was able to connect […]
Got the Enhance RIE from Costco with their recommendation. Very disappointed in the app and connectivity to my Android. The app resets the units back to original setting every time they’re charged, not my preferred setting. BT music quality is terrible. They don’t switch smoothly whenever the Android makes a sound. And they’re unpredictable when […]
Today was the second time in theee months that the app has lost connection to my hearing aids. When I reconnected them, all of my personal settings (favorites) were lost! This is very frustrating that now I have to set up all of my favorites and locations! Once again the app has lost all of […]
The hearing aids work fine. The app does not. Right as we speak, it refuses to open and I’ve done everything I can do a 1000 times. am totally sick to death of a failure app. Helpline tells me I need to find a neighbor to call them, because obviously I can’t fix the app […]
My ability to hear, whether it is people or the TV, is so much better. I love the compact size and comfort fit of my Jabra hearing aids. The app works great with my phone and is easy to use for any adjustment settings I want to make. I was impressed that background noise could […]
App will not stay connected to hearing aids. It seems like every other day the app resets and asks if I have hearing aids even though the voice calls will be received to the hearing aid. I just want to have better control of sound that I can only get through the app. I would […]
Frequently the app disconnects one of my hearing aids while listening to music causing the music to only play out of one hearing aid. I always wear both and charge both at the same time, so one is not “less charged” or “more battery dead” than the other. There is no excuse for this. It […]
Even though my Jabra Enhance Pro hearing aids connect to Bluetooth immediately, the app does not reliably connect to them. Without a connection to the app, I cannot make calls or cannot stream audio, and the hearing aids interfere with other Bluetooth devices. For example, in the car, the hearing aids grab an incoming phone […]