Reviews for Etsy: A Special Marketplace

I love this app. It’s where I get a majority of my patterns. I just wish it was easier on the sellers. They get bad reviews because people think (or pretend) that they’re ordering a physical product. When checking out, it always asks me to verify the address where I want it to be shipped. […]

I have noticed that some items are listed with free shipping, but I am being charged for shipping during checkout. Additionally, in certain cases, the advertised shipping costs are significantly higher at checkout than initially indicated. This inconsistency is concerning and has resulted in unexpected additional charges. Also, I am no longer able to see […]

The most recent update has made browsing obnoxious. The listings are huge and are no longer in a grid format. Prior to this update (& something that hasn’t been fixed), is that for the items in my shopping cart, they all mistakenly say free shipping. It is only when checking out for each store that […]

With the latest update to the app, pictures no longer load properly and are tiny. You can’t even zoom in to see details because they are so low quality. And if you scroll through photos and then click on them to enlarge it starts back over at the first picture instead of the picture you […]

clunky and not typically functioning properly: The app is full of problems that the website does not have but then there are problems the web cannot have as there is no access to certain things from the site but then the app never functions properly for anyway. For instance the tracking is always a problem, […]

The app lies about the shipping being free until the last page of the order process! In the cart screen it clear states “FREE SHIPPING” then when you get to the final screen where you hit confirm purchase the shipping suddenly jumps up $30+! I don’t mind a shipping fee, but don’t blatantly lie, then […]

Even though it’s a great place to shop with loads of unique items, the prices are deceptive from what is under the photo. When I find an item that I am interested in purchasing, I use the scroll down bar menu and the prices increase and with shipping prices and tax added to that, it […]

Is there a way to see honest prices when browsing? Each time I search, I see what appear to be great prices, but when I look to add it to my cart, the cost displayed was a lie. The true cost is triple (at minimum) the displayed amount. Truthfully, because of this constant issue, I […]

The app itself is easy enough to use and navigate the problem I’ve noticed as the ETSY store grows as the app seems to suggest more and more of exactly the same item you are already looking at. Basically finding the item you are looking for is pretty easy if you know ahead of time […]

The app is fine but I wish they had a way to REMOVE a material from search results. As someone with skin sensitivities it’s really frustrating that no matter what combination of search results I try; Sterling Silver will always show up. Even if I have the search results only for obscure non-metal options. Also […]

Everytime this app is updated it creates a million problems I wish they would just leave it alone. Once again there’s a bunch of issues after updating. My saved folders are all rearranged, items have disappeared from my sorted folders. I have hundreds of saved items in each folder and after scrolling through maybe 40, […]

This was my first time using the app, and honestly, I’m extremely dissatisfied with it. It’s difficult to search for starters, and the “helpers” don’t respond often enough/can’t type in English apparently. I placed an or that was supposed to arrive by the end of December, and it’s now mid-January. I got a message this […]

The app wouldn’t let me apply my 40% off code, I tried 3 times. On the 3rd try, I clicked the enter key, and instead of trying to apply the code, it sent my purchase through. I’ve spent the last 20 minutes trying to contact customer support, but when I click “contact customer support” I […]

There used to be a feature, where you could see all the shops you followed, and they would show you the most recent items for those shops in one area. They took that away? Why? To make it harder than it already is to find what you want to buy? Combined with the fact that […]

I absolutely love this site and what the vendors offer, especially because most of them put their hard work and beautiful craftsmanship into every piece. You do have to be careful when ordering, the shipping costs aren’t listed until checkout and the taxes are absolutely insane! you can scroll down and have it calculate your […]

I like the crochet patterns they have. But the app is so confusing. You make your purchases through the app. But the instant download can’t be downloaded from the app. It is supposed to be available to download from the email receipt they send to you. But on each and every pattern I have had […]

I love Etsy, but the shipping is expensive, just bought a simple sticker and they charge over $4.00 for shipping. It was more than the sticker! But I can’t find it anywhere else and I needed it. Why not just a stamp? It would fit in a basic envelope! I don’t buy alot just because […]

They took away any ability to sort or filter Favorited Items. Can’t sort by price, date added, discount, free shipping, etc. The only thing left now is to search using keywords, and even that only applies to the item’s name itself with no option to search for the store. The new ‘Deals’ tab is an […]

I don’t use Etsy a lot (probably 10 times total) but the few times I have, I NEVER receive my orders without reaching out to the seller well after the supposed delivery date. I always give them extra time because I understand things happen. This is not an isolated incident, it’s every time. Once I […]

In process of deleting my account and the app. 1) Their shipping fees are very expensive. Not to mention, their sellers barely get a profit. Honestly, I wouldn’t be surprised if the two were connected. 2) Sellers buying bulk to make a profit. One of my favorite sellers has a lower customer count than one […]