$29 one time payment to set up a shop? A few months ago it was $11 and I couldn’t even make an account during that time because it kept crashing. I tried for weeks. Not to mention I feel a little uneasy linking my bank account, sending in a picture of me and both sides […]
Reviews for Etsy Seller: Manage Your Shop
← Back to Etsy Seller: Manage Your Shop20 reviews
Constant Crashing. I miss the old Etsy app. this app doesn’t allow access to most of the setting in your shop, crashes whenever I attempt to open anything. I can’t access customer messages. I can’t do shop or shipping customizing. I shouldn’t have to go onto my computer every time I add or update a […]
For the last week I cannot upload new listing without the app freezing and crashing. I’ve cleared the cache and data. I’ve uninstalled and reinstalled. I’ve restarted my phone several times. I can’t even reach out to support and contact an actual person for technical help. Any time I’ve tried to reach out for direct […]
9/16/25: Was forced to update last week; same issues. What are you bothering to even update, your spyware? 4/15/25: Links to private listings will not appear in the customer’s messages. They show up and work fine on my end, but the customer is not receiving them. False errors when sending messages, photos won’t upload properly, […]
It crashes a lot. This week, if I click on a notification to open the app, it completely freezes and I have had to uninstall and reinstall it TWICE to get it running again. I do wish it would not completely reload the whole app if I leave for just a second to double check […]
EDIT: 2 years later and the app is still garbage. Sending messages to customers is a crapshoot; it may send, or it may never send and then disappear, leaving you to look like an idiot when the customer never hears from you. This is why Etsy is dying as a platform. Forced us to use […]
Can’t log in anymore. Got a new phone and now stuck in endless captcha menus. Spent over 20 minutes just trying to log in, each time got sent back to the checkbox and had to redo the captcha. Can’t log into my shop and take care of my current orders. Been using this app for […]
The initial experience with this app was great and easy to sell on. However a few MONTHS ago there was a slight miscommunication with a customer resulting in my account being wrongfully permanently suspended. I have sent in multiple appeals with all the details I can give but every two weeks it makes me send […]
I have all notifications other than sales and messages turned off, yet I still get notifications for things like “new trends buyers are loving”. Please give me an option to turn this off. If I wanted that info I’d seek it out myself. I used to be able to upload photos in the order I […]
For months, I have been unable to open any options in the “More” tab (e.g. stats, payment account, etsy ads) without the app immediately black-screening and closing. I have tried updating, uninstalling and reinstalling, clearing data and cache from the seller app, restarting my phone, etc. The app is literally unusable other than receiving notifications […]
Will promise you a free set up if you sign up for the plus model. but then charge you the full setup plus an additional 10 dollar fee and tell you “youll recieve credit back on month 7” if they lie on the set up page, think about where else they lie. for the same […]
It works pretty good. Easy enough to use. Do not like having to use my laptop to do some things. It is not easy to do that when you have no internet, only data on cell phone. Also, I do understand the value of tracking numbers. BUT, I cannot always get tracking number updated before […]
Works well until you want to add a listing. Frustrating because you can add title, tags, pictures, description, price, everything! Then when you publish, or rather…. the button right before publishing… the screen goes black. (on android) It’s happened more then once. sucks because you put all the info, then fade to black, going back […]
You can not run sales on the app. you could with glitches, but now you can’t at all. Before – you would have to set up the sale, go back a page, then click run sale again & reopen the sale page to change your percentage to confirm sale details. it would then post your […]
concerned on how my business will start. I do therian mask commissions, and to buy a commission, someone needs to message me on etsy first. and it’s great! but for some reason, while im chatting with them, leave, come back maybe an hour later, the chat is gone? and no no no this isn’t because […]
The setting to disable notifications for Etsy selling features and seller education does not work. I still receive these notifications and they are excessive. So I’m just turning off notifications all together and relying on my email to tell me when I have a new sale. Wish they would just fix it. I have mentioned […]
Suddenly no notifications… I’ve been a seller for a few years now. I have never missed an order or failed to receive an order notification until now. I had a sale several days ago and no “cha-ching”. It’s during a holiday weekend and I’m not on an Etsy app unless need be. Thanks Etsy. I […]
It’s not emailing notifications and Seller’s copies of correspondence with customers. I made a sale on April 12th that the app didn’t show me. I only knew it was out there when the payment appeared in my checking account. At that point it was already overdue by 4 days! I fumbled around with the filters […]
Not good since the update. I’m trying to start a new listing and it let’s me add the photos of my product at the beginning but just when I get close to the end and finishing up it ask me to add photos again. I don’t know why I need to do that again but […]
I would normally give a 5, but the last few days, the app does not work when it comes to having to choose a processing file and it wont save the chosen processing file and you get a message that says it’s not saved, and if you can get past that for some odd reason, […]