extremely slow. someone can run up in your yard and steal anything. you will get the notification immediately but the camera takes so long to load up, they will be gone before you can do anything about it, even when im home. The motion light doesn’t turn on most of the time until I’ve walked […]
Reviews for eufy-original eufy Security
← Back to eufy-original eufy Security20 reviews
such a shame as the cameras are of a good quality but viewing them is too hit and miss. if I want to view the live feed I don’t want to be waiting 60s or having to close and reopen the app. This is on a LAN with an AP just a few ft from […]
Terrible app. I am constantly trying to get app to sync with cameras. The wheel just keeps spinning the says can’t connect. I am constantly deleting the same photos. app takes a long time to load anything. Half the time, you can’t watch the video. Retry can’t connect errors, can’t watch live video. Never mind […]
App is still messed up even after the latest update, features still don’t work properly, some of the recorded video is speeded up ( looks like something from the Benny Hill show), thumbnails aren’t showing up or are very slow to load. At the moment it’s not in a great place. Update, didn’t think this […]
I couldn’t connect the Eufy Pro 2 to the internet, even after multiple attempts. And this app is very frustrating. It requires location access just to connect via Bluetooth! To show a somewhat accurate body fat percentage, it asks whether you work out or not, but the setting does not stay saved. Over time, it […]
Very bad. I am trying to open the signing! is asking to sign in. I entered the email address and pressed the signin button. It keeps asking for reading and accepting privacy and terms of use. I opened both documents, went through all the way down, and there is no option to accept them. Can’t […]
Update Aug 21 2025: this app has slowly gotten worse and worse. Very laggy, won’t open video clips, just sits there and you get the spinning circle. And now the app won’t even open at all. Downgraded from 4 to 1 star until they get this fixed. Also, as previously requested, please get rid of […]
I have four 1080p floodlight cameras mounted high on my soffits. Purchased 4 years ago and installed 2 years ago. After an app update, one wouldn’t reconnect to the network. I removed it, and another one for testing, and they won’t connect to the Internet despite a strong signal. I’ve tried everything in the FAQ’s, […]
1. The app has ads. That’s an instant 1-star and a guarantee they’ll never get another cent of my money. 2. The app is incredibly bloated with the most useless garbage you could ever imagine. Some ads, some stuff that no one on earth would EVER care about or use. 3. The newest thing is […]
When swiping left or right through the video clips, and clicking on the check or X as to whether the local AI was correct or incorrect in identifying people, cars, etc., you can only scroll through about 5 videos. The app won’t let you review any more unless you press the back arrow, which takes […]
Update: App has been working well. the yellow motion highlights are still not showing. But the ability to zoom in and out on the timeline is a huge plus. Playback always sends me back to 12am that day. So trying to see something later in the day takes forever to scroll through the entire day. […]
The app is ok. It could use some improvements by UI experts. I enjoy viewing the wildlife (aka “Pets”) to guard against damage. The frequent missed motion detections demote the camera devices from ‘security’ to ‘toys.’ After several months of use, I am happy to use the cameras, but I rely on my alarm system […]
I have 15 eufy devices. It used to work great. App notification settings have been broken since I got my Galaxy z flip 5 last year. The next version z flip 6 is available now but this app is still not fixed, so a year now. Notification settings aren’t working properly. It’s either on or […]
I have four Eufy devices that are now basically worthless due to the Eufy app not functioning properly. The fact that it hasn’t been fixed by now is a huge letdown and is completely unacceptable. In fact, I ended up having to leave my house unlocked one day because the fingerprint scanner malfunctioned and locked […]
Problematic and Sporadic. When it works it’s fine, but not sharp. When working it is sluggish in performance. When it doesn’t, which is more prevalent case, you can’t lock and unlock the door via the app. You can’t modify settings such as calibrate the lock or add access. I’ve deleted the app and reinstalled. Cleared […]
Do not buy eufy products until the app is fixed. Until recently, I’ve recommended eufy to several family/friends. But I won’t be doing so any time soon. Like many others have said, the recent updates have caused the app to open slowly and videos to load slowly. Nothing else has changed on my end that […]
Takes forever to go through footage on “active” days. Seek bar is still crippled. No batch downloads. Takes several tries to get one video to play. When you’re lucky enough to get a download to initiate, it feels like luck when a download actually completes. Some of it is probably due to the Homebase 2, […]
App keeps getting worse and worse. It super slow and laggy. I can try to open it to respond to a visitor but sometimes it takes so long that the person already walked away. It doesn’t always show me the events, I can scroll down my events list and it will just stop scrolling, you […]
It’s a good app overall, but adding the home base creates a headache. I want to see a 4k stream, but after adding the base I can get no better than 1080p. First, please figure out a way to do 4k with the base. Second, implement a way to disconnect a camera from the base […]
The equipment is great but the app takes too long to load ever since the new update. There is a delay with talking through the cameras so I hear my voice after. There is voice back feed. I can hear my voice and what I said after speaking into the app. also after the latest […]