Horrible! The Speedpass app was fantastic. This one is horrible and I can't even log in. It keeps asking for my phone and PIN, and after I put them in it keeps telling me it's an existing account. No kidding! That's why I clicked "Sign In", not "Create Account". I even uninstalled it and reinstalled it, and the problem is still there. This needs to be fixed, and also the station locator needs to be added back in as well, according to other reviews
A Google user
No map and poor location recognition. I am not sure what they were thinking removing the map feature. I don't have a single retail app on my phone that doesn't show me nearby locations. The station finder used to be my go-to during road trips. I guess they figured we should just use Google Maps now...? The location feature doesn't recognize which station I'm at. I hate having to take my phone outside the car to scan the QR codes. I hope they fix this!
A Google user
It's better than before, now that it works. However it's painfully slow to get the app to scan and authorize the transaction. It's much easier to just use credit card on the spot. If you want to mine our data at least put some effort into the app that makes us wants to use it. Hence the convienece of using app instead of credit card. Thank you.
Rob S
This app was never good, but now it doesn't work at all. Gave a generic "Something happened" error and kicked me back to the sign in screen. Gives the same error when I try to sign in. Bring back Speedpass. I had the same tag for almost 20 years, and it never failed once. Just because a technology is newer doesn't mean it's better.
Jason Orlando
Epic failure on the app redesign. While sure, the app opens and locates a station, that's the only functionality working. Apparently, you can't use the Pay at the Pump feature unless you are standing on the exact GPS location. According to the app, I was within 117 ft of the store, but not at the store. Maybe there is a way to bypass the location checkpoint, but if there is they buried that option. So, yeah, the app is unusable.
A Google user
I really like the app and happy about the money. back. It needs to be faster and better at opening up and authorizing the pumps. The more a person uses it, should get more points back as well. In the past two months I have had nothing but problems with this app at not connecting, not opening up, constantly shutting down and having errors. I have emailed them twice and have got nowhere with it They just said uninstall and reinstall. By the way, that didn't work.
Michael Wynn
This app rarely works and can't be depended upon to pay for gas. For some reason it frequently will only work over the a WiFi connection, which you obviously won't have while visiting a gas station. Sometimes though, even when connected to WiFi, it still gives an error screen when trying to login. It's a coin flip when you get to the pump whether the app is going to be bugged. Given the simple purpose this pos app serves, it's completely inexcusable that EXXON can't keep it debugged.
A Google user
The app works but it's too slow. I used to love using the key fob to pay because you wave your keys in front of the pump and it authorized almost instantly. Now I have to open the app, wait for it to connect to the pump, wait for it to authorize my card, and every step of the way is so slow. It would actually be faster to just take out your card than paying with the app, but I continue to use the app hoping for improvement.
A Google user
I hate the app. It closes, crashes, shuts down, doesnt work more than it does. I live in a rural area, you have to pic and choose certain stores because, more does't accept the app and does. and don't rely on the app to tell you which stores accepts it, because several I've been to that the app says it'll work at, either doesn't work or doesn't have cell service. I had one of the original speedpass dongles that worked great at every store. Please go back to the dongles. please!!!!
A Google user
Please fix your app so it stops popping itself up over my navigation while I'm driving. It's incredibly dangerous and unnecessary. Just never pop up. We'll find the icon when we need to pay for gas. Today it did it even though I had force closed the app after paying for gas. I do not use in a connected car, I have been using Android Auto, but I think it popped up over just Google Maps as well.
