It let me sign in and view all of our info the day I downloaded the app. But now, the next day, I can’t use the app unless I pay for it? Why in the world would I pay for this app when I can access all of this info and more online?
Reviews for FACTS Family App
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crashes frequently. This latest required update will not even open now. have tried many times to re-install with no success.
Need to implement better functionality to allow viewing of multiple schools at the same time without having to logout and login to each school every time one needs to see their kids information in two different schools!
App crashes every time I try to use it. Support isn’t any help either.
Love the app! I do wish I could print the lesson plans from it though.
app is a pain had different login for website vs app and one can login with email but en has no you user name. I’m logged in on one phone and it lets me in one area buon other phone tatim trying to transfer stuff too it’s only letting me see last year’s stuff and […]
No real functionality. The web portal is much better.
I hate this app with passion. I will be pushing the school to switch off of this. I Can’t switch between schools. (I have kids in different schools). Very slow and throws 500 errors all the time. It’s a terrible designed platform.
I enjoy using this app…. I have 2 kids in different schools and I’ve already paid for this app once. Why is it prompting me to pay for it again to sign into it for the 2nd school?
This app is ugly and has a lot of issues with the links within the app not working. Particularly when trying to order lunch and server issues.
app is complete trash. for starters, it tells you in order to use it you have to subscribe for $5 a month. declining this logs you out. You can use the website for free though. Guess what…that’s what the app is doing. when you log in via the app it opens a mobile web portal…that […]
Crazy, how we are being charged by the school because Facts charges a fee. And to be charged an additional fee just to use the app instead of the browser just seems even more crazier. The $55 that we pay monthly should be enough and include use of the app.
Constantly crashes on start up. Needs to be updated nearly every time it’s opened before it’s usable. If you are making the decision for a school to use this app, find something else. New update: Just when you think that an update can only mean improvement for this app, there’s an update and things get […]
We didn’t have a choice. This was a forced migration from Renweb to FACTS new integrated system. Feel like we took a step back into the 80s. Low quality interface with about half the information that Renweb so easily made available. Other users are correct in saying that this is not an upgrade by more […]
TERRIBLE- APP DOESN’T WORK. If I could give 0 stars I would!! I signed up for the app and paid the fee. App partially worked for a couple of days. All I could see was grades and homework as everything else is in error status. Now it says App is out of date , please […]
Worst Dependability! Every other day, I have to delete to app then reinstall. Once every 2 weeks (it seems) I have to change the password because it randomly has no idea who we are. Currently, I click the app and it won’t open if I have other apps open. I do not like this app, […]
Won’t work, AFTER I paid. I can log in and it asked me pay for thr yearly subscription. I paid and signed in again and it says the same. When I try to subscribe again, it says I already own this item. When I cancel, it logs me out. There’s not other option. I’ve deleted […]
HORRIBLE! This app hasn’t worked properly since day one on my Samsung Galaxy S21. Currently, I’m trying to get into the app and I’m getting a message that it needs an update. When I go in to perform an update, there isn’t any update available. 😠 I constantly get error messages and can’t open all […]
Have you used to this for a few years and never had an issue. I renewed my subscription 2 weeks ago and it was fine for a few days. Then a few days ago it said it didn’t recognize the school code even though it was correct. Now, when I click to open the app, […]
For a paid app, this should, at least, display the same information as the free desktop site. The grades area provides little detail, especially as compared to the old app that was replaced. If there is functionality/data the school hasnt subscribed to or added, then just don’t display the tile in the UI. Instead, it […]