Scumbags!! The app never mention how you're supposed to cancel your subscription. Only says to send an email.. I've been in touch with the customer support and they have not followed up on my refund, despite the fact that I havent even use the app for an entire month! If you plan on using this app, please make sure that you go into your Google play subscriptions to cancel your membership! I hate how I had to reach out a couple times to figure out how to cancel my subscription.
A Google user
Too pricey for what you get. Be prepared to spend a minimum of $9.99 to send a fax. There's a per page charge but you have to fill up your bank and the minimum is $ 10 to do so. Yes you can send images as a fax but you can't merge them together through the app to send two images on one page. They charge you per page so that explains why. There's edit feature, but when you select it you can't edit anything, you can only preview the fax page.
Ross O’Lochlainn
App is great and easy to use. Top marks for that. Gave it 2 stars because the Pricing model is terrible for someone that only wants to send the odd fax. Subscribing for a week to send one fax is ridiculous and feels like a cash grab surely they know that some people only need to send a fax. Ended up costing me $9 to send one fax. Cancelled immediately. Will search for an alternative in future with a different pricing model.
Jane Doe
Says app is free, but not really. Forces you to sign up for subscription in order to use it. Subscription is managed by Google outside the app so if ur like me and only need to send one fax, find some other way. You can delete your account within the app, but there's no notice that you'll need to cancel subscription through Google. Very deceptive.
Jesse Pasley
Not a free fax app. You'll get to the place to send your fax and it'll pop up a pay screen. Put it on the market as a premium app and actually be transparent. I see you deleted your response claiming pay rates are visible on 'the Google Play.' Easy to get your download metric way up there when that's exactly what people will do for a free app. Trickery and deceit, check! What the 5.99-99.99 price variation? This does nothing for transparency on plans and doesn't clearly show the app is not free.
Rochelle Lamb
It is advertised at this app is free, but once you download it, it asks for subscription and then after you subscribe or pick a plan, you have to pay for the year, which is $599. That's completely ridiculous. then once I contacted support. They said these are 2 different services, and I would have to contact the other support. I told them that I would call the Better Business Bureau because they never sent my fax. They completely wasted my time.
andrew swimmer
I have no problem with them charging for their service, BUT they cannot advertise it as a FREE APP. It is then not a free app, despite the "free trial". I don't trust the free trial teaser, as my card gets charged and then I have to fight for a refund. Won't do it anymore. Not only isn't the app free but it also has ads. Geez, talk about having their cake and eating it too.
encore
absolute garbage. ad bills it as free, as soon as you try to send your fax it hits you with a payment plan. dishonest and likely full of other gotcha moments like ads. all i know about the app was contained in the ad and it was a lie. i'm frustrated but i don't know if they thought i'd have no choice since i couldn't make an informed decision based on the lie. you don't have to, though! don't get this app.
A Google user
Make this the last comment that you read. I was skeptical at first but this app is awesome. It's super easy to use and does exactly what it claims. I confirmed that my faxes were successful (used twice so far). Perfect for someone that doesn't send faxes often. I paid 9.99 for a bunch of credits and I doubt that I will use them up anytime soon. I can't speak for small businesses since I only use it for personal faxes.
Ashlee Lee
Great to use in a pinch!!! I was happy to have this as an option in a pinch when I needed documents sent to my doctor's office. But, if you want it for a one time use beware that you will be automatically enrolled in an automatic payment system so you need to cancel your subscription right as soon as you are done or you will keep getting charged. To do that you will click on "contact us" then in the search type cancel. The fax sent quickly, it is easy to use and I'm so glad I had it when I did
