Possibly the worst app I've ever had the displeasure of using. It takes forever to load, and nothing works correctly. On the rare occasion that tracking info actually loads, it disappears when you select it to see detailed information. It's not my phone, wife has a different phone, and it does the same thing to her. Also, my phone and all apps are up to date.
This app never works correctly and I have had it for years. I always see zeroes for things I've sent or are on the way. It seems they default to "clear" when I open one, and after clearing that setting, half the time I can see a list and the other half I get an error. Notifications error out when the app pops up. The website doesn't seem to like Chrome either, so using a PC wasn't as easy as I hoped. Overall, just a lot of disappointment.
This is app doesn't respond to taps on the physical screen to change menus. This app ROUTINELY loses packages. It's there in the tracking screen and then it's not. There is NO EASY way to find the package. Stopping the app, clearing the cache and ultimately deleting the app and reinstalling it DOES NOT WORK. Android 16 with all the latest updates is on the phone.
So my issue with the app is simple. It is very buggy. Some times the app won't open sometimes features like tracking won't work. Sometimes it won't notify me when a packages has been delivered even though it's on. Now, at the moment the delivery tracker map isn't working. It tells me I can track my package on the map during estimated delivery time. Yet I am trying during the estimated delivery time and it's not working. If you guys need a new developer team let me know.
Has some catching up to do to match the features of competing apps: It's missing real time updates or location. Also missing any notification that your package is nearby, about to be delivered (helpful when I need to sign for it) A few bugs, the AI chat help frequently says it's offline bc it thinks I don't have Internet. Also when trying to redirect packages to hold at a FedEx location, I always get the error "there was an error, please try again I. a few minutes".
I like that I'm always knowing where my package is at all times. I don't like when my package gets rescheduled for delivery in the middle of the night/wee hours of the morning, but hey that's a processing thing not always going to be perfect at least we know when and where they are, the estimated times stay accurate past " out for delivery", and the deliveries are always undamaged.
Since the new version of 8/29/2025, had lots of issues, but getting better. Seems to be somewhat working. Everytime I open a delivery to see detailed tracking, it asks me to update Push Notifications. If I do try, it says "The action you requested could not be completed at this time. Please try again in a few minutes." Annoying that it happens repeatedly and so far, won't ever let me save/update. Home screen does not show today's deliveries. Must click to View All.
App is basically useless since it can't keep me logged in. I'm reposting most of Joshua's review since my experience is exactly the same: "1 have to completely uninstall and reinstall the app every time try to access it. Can log in once after the fresh install, but then l'm logged out the next time and neither biometrics or password login work. Think most people are better off just using the website." Yep!
Was actually working well until new and improved update. App is much slower than before. Trying to view tracking so I can be ready and available to receive package. Have work to do on property away from house, don't want to have to sit and wait because I can't tell how far out delivery driver is. App takes too long to come up. Tracking doesn't come up at all. Preferred previous version, doesn't waste time being cordial. Just give me the info I need. Not just the app, FedEx is the worst!!!
Hi, i have loved your app for a while until recently. I am running v9.25.1 (8) on a Samsung Galaxy S22 Ultra. At the login page entering my login & password, it does nothing. I cleared the data & cache, restarted the phone & that did nothing then finally uninstalled the app & reinstalled. It worked for a day, then reverted back to getting stuck at the login page. Receiving notifications just fine, just cant log into the app, which is frustrating!
