Loved it before, but updated & now it’s absolutely horrible! Cannot use fingerprint login 90% time now, everytime I get a “technical error” when I try to login by typing my password as well…. only work around I’ve found is completely unistalling the app/reinstalling. VERY irritating. Don’t even try to use this app until they […]
Reviews for Fifth Third: 53 Mobile Banking
← Back to Fifth Third: 53 Mobile Banking20 reviews
This app is terrible. Never gives current information. Is always a day or two behind real account balances and doesn’t even show alot of pending items. Can take over a week for things to process and checks are extremely slow. Can not pay bills through the system, they send a check from your account but […]
The previous version of the app was great. For the current version of the app they took every single thing that was great about the previous version and figured out how to make it as bad as possible. The font is way too large, every icon next to every transaction is the same and makes […]
App used to be great. For some reason they removed a lot of features. You can’t check your accounts balances without logging in now. Account activity isn’t nearly as detailed. Like if I transfer money between accounts it will only tell me the money has been added/subtracted but not from where. Also the new white […]
Ever since the prior update, which I wish I hadn’t done now, it’s been terrible. One day the biometrics works and then stops, you can’t search any amounts or check #s, when a check does clear you can’t see details, etc, etc. I could go on and on! When you call customer service about issues […]
I really do not like the new update for this app!! You have to click too many times just to do anything anymore. You also no longer have a quick look to your account balances. Trying to get biometric login has become a nuisance, as it tends to pop up the keyboard instead of the […]
It’s now slow, big, bubbly, bloated, and bright as hell, so anyone in the vicinity can see and know what you’re doing. You now have to navigate theough several windows to get to what you need. You now have to scroll down see all the home screen information. It’s very disappointing that they are trying […]
Tried to use Zelle from my Android 5 times. Screen freezes up at” Stay safe from common scams”. I checkmark box at bottom and it freezes up at that point. There is no” continue” button or anything. Far as I can go. I’ve deleted and re-installed app twice. Doesnt help. Freezes same point. I can […]
“If your phone is on, your bank is open”? Not true. This app has become unusable and unreliable. Can’t move money between accounts. Can’t send money with Zelle. App closes constantly when trying to use it. This has gotten progressively worse and I was told it was a known issue when I called 3 weeks […]
Have trouble logging in, gives the something has gone wrong. I have to restart phone and then can log in. Also cache won’t clear. Why? Old review: 5/3 app is great! I tried using my tablet for deposits and it could not take a picture. Downloaded app to my phone and it worked great! Just […]
After months of failures, it finally lets me login consistently. That’s the good news. But it still ignores the decimal point you enter and forces you to enter a value 100 times what you intend. Or maybe 10 times. Or maybe not. It varies. Want to make a payment of $57? You have to enter […]
I got my account set up, got logged into the app, and got an error message that my account info couldn’t be found. I get kicked out of the app, and every time I try and log in with my login information it tells me username and password unknown. Eventually, My account is locked for […]
This “updated” app is AWFUL! I wish we had an option to use the old version. Half the time I can’t log in, at all. When I can, it takes forever! Its hard to decipher what’s what in your account. I’ve had more overdrafts in the last few months than I have my entire life […]
Since the latest update it is very glitchy. I used to think it was at least 4 star now I think it’s less than one star. The 53rd advance pay feature also sucks now as you now have to use whole dollar amounts (this was never the case before) and also i get an error […]
Since the last 2 updates, I have been having issues viewing different accounts. after selecting 1 account, then go back to check another. It automatically directs me back to the previous account. It’s like it gets stuck in a loop… Also, it has a very long delay to transfer funds to another account. Wish you […]
Tried to cancel an auto payment, was told they couldn’t help me without a $30+ fee. When I expressed my discontent, I was immediately kicked from the chat on the app. Reduced to a 1 star because there’s constantly “maintenance” being done and I’m never able to sign into this app after 5pm. Abs horrible […]
One of the buggiest, worst user experiences in a banking app I’ve ever had. AI assistant loops through the same answers, chat disconnects during the time it takes customer service to respond, “pending” and “scheduled” transactions/transfers do not appear until they are completed (which takes upwards of 3+ days), buttons and text appear partly or […]
I like that it is free but you still can’t turn off your debit card to keep it safe when you aren’t using it because 5/3 doesn’t have this feature on their app. I keep all my credit and debit cards with other banks turned off and only turn them on when I do a […]
Occasionally works as intended. Most times, you can only look at one account and if you try to look at another account it just reloads the first one you looked at. Making payments can be very annoying as no accounts will show to make a payment from and you have to go back and forth […]
I’ve not experienced most, if any, of the issues stated in bad user ratings. The only issues I’ve had were due to me not adjusting the settings. I get deposit notifications as well as spending activity. As for pending transactions, they are deducted from the available balance. It’s been a very usable app for me, […]