Reviews for Fivestars

The app has been buggy for a while with no signs of getting better. Even though there are places in my area that use Fivestars and I do get reward notifications, when I open the app, the map is empty, the search gives zero results, and I have no way to access my rewards. I’ve […]

Not sure what bugs were fixed, but still the same issues persist for me as I posted previously = Same experience as several others have written. I get notifications of offers, but they don’t show up in the app. Looking at offers in app, info is grayed out. Wallet shows nothing even when I try […]

The app seems good enough, HOWEVER, there was a BOGO offer that I was excited about and went to the restaurant and ordered food. When I went to pay, the manager there said they ended their contract with Fivestars and can no longer accept it. This type of stuff is unacceptable to me considering it […]

I used to be able to view both my accumulated and bonus rewards until about one month ago. Now I just get a map that says, “That’s all in this area.” Now a button appears that says “Discover” when opening the so-called wallet where the bonuses used to be. It just sends you back to […]

Horrible app. When I click on businesses, my loyalty rewards does not appear (just keeps loading forever) so I don’t know how many points I have nor can I see any of my offers/deals. If I’m able to save an offer through the app, it does not prompt at the register of the business I’m […]

I’ve never had a good experience with this app. I ALWAYS get sent “promotional offers” and discounts to get me to come in and then when I try and use them it turns out I can’t because I don’t have enough points!! It’s just a scam to get you into the places and not actually […]

Loved this app for a long time. Now it shows my wallet has no offers even when i am in the store and they have my points pulled up. I left it alone thinking it would be patched but it has been months and its still happening. I am amending my vote to three stars […]

Since the app was changed, all it shows are the places you’re a member of and other stores you can join. What is doesn’t show (but used to) are the points earned and what’s available for those points. Pretty useless. I checked out some of the recent 5* reviews. Hey reviewers, we’re not interested in […]

I loved this app up until a few days ago. First, it removed all of my memberships (some of which I’ve had for almost 10 years), and now, whenever I go to my wallet to see my memberships & any offers, it causes the app to crash. I contacted the support team when I first […]

Downloaded the updated app. Took forever (and several attempts) to get my verification code. Finally get logged in and cannot navigate anything. Looked in the help section and there is no information, articles, or links. Missing several businesses from my wallet with no idea how to add which means no points..and I’m stuck with this […]

The app is great for getting deals from local businesses. However, there is no way to track your points history. I recently had a business make an error that used a bunch of points when I did not redeem a reward. I didn’t realize until I saw the notification, but I can’t see how many […]

I dont understand what happened the app was great. I recieved rewards and offers and i was able to use them. I was able to check my points. I had stuff in my wallet. Now everything is redacted I cant see or look at anything. Cant add any new business offers to wallet. It has […]

Don’t waste the time or memory downloading this app. It doesn’t work anymore. When I click on “view all rewards”, it shows me all and shows I have enough points. But I can’t redeem anything. Nothing happens, no matter where I click. It will let me redeem one of the 3 rewards shown on the […]

Neat idea for businesses to be able to push sales, but much left to be desired as a customer using the app. You can’t see previous purchases nor can you order thru the app. You need to tell the cashier you have a coupon (and it takes like 10 minutes before the coupon disappears after […]

Worthless… Only got this app because a local shop I frequent uses it to give customers discounts. Unfortunately, you’re just out of luck with this app if, like me, you had to change your phone number, as they offer no other way to access your account, even simply to change the phone number associated with […]

App sends notifications about deals that, when i click on, just brings me to a map of my area that says, “that’s all in your area”. So, i never get to see what the “offer” is. I then zoom out and search a wider area, find a business, click on it, and the page just […]

App doesn’t work. I am able to sign in at locations using my phone number to accrue points, but the app itself is useless. I can’t see the “memberships” I have, or the points/rewards I’ve accrued. The “Discover” tab doesn’t do anything but take me back to the map. When I click on a business […]

This used to be such a good app. Idea/concept was there. Various businesses participate and you earn points and coupons for being a loyal customer. However, ever since the new update…points won’t load, you can only view coupons of places on the map in the area. Notifications don’t work. When you open a deal it […]

I have not been getting points credited to my account when making purchases at Goodwill even though I make sure the cashier’s say my name after inputting my phone #. I have reached out to Customer Service at least 3 times about this and have had no response, automated messages saying someone will get back […]

The app is very convenient to use (enter phone number at device at merchant terminals and get points). However cant say the same about the content of the app itself. Since the last month they have started offering promotions without explaining the qualification criteria. For example, today morning I got a notification that tells me […]