App needs work. I used it for street parking and the meter doesn't show updated time remaining unless I manually refresh the parking session. Also, the app defaults to max time and doesn't allow me to select less time, so I was forced to pay for max time. They should also add an option to extend meter time instead of having to let it expire and set up another session.
More like trashbird. Tried to use the physical meter but of course it was broken. So I had to waste time downloading an app and signing up for an account. Why they couldn't use a simple web page to pay by plate is beyond me. App requires an account and you need to add your mobile number for no real reason. App itself is overly complicated and unnecessary. It should be a few taps but they somehow made the app bloated, slow, and cumbersome.
Made me waste $0.85. That's worth a one-star review. I added a car, made it my primary car, went to pay for parking and it automatically, without warning, used a previously listed car instead of the car that I just added and made my primary car. It was not intuitive how to select my primary car even after I noticed there was a problem. Waste of time. Waste of money. Waste of resources.
For any apps that accept payments. They need to be 100 percent when clicking options that a payment will make it through. The retrieve and launch buttons on the map are near impossible to choose from. It's caused me to miss two payments so far that I have had to pay fines now because the payment didn't register in the app. Won't be using this app anymore until they fix it.
In 2022, the app failed 99.9% of the time. In 2023, it fails 100%. It always says the bank won't accept my card. I have tried several credit cards, and they all fail. While parking, I have called my bank, and they say there is not an issue with my card. I have contacted Flowbird, but their "solutions" don't help. In my area, Flowbird controls the meters, but I can't use them. I always have to go park in a private lot for $10. The app is costly/useless. I gave it one star. Should be zero.
Concept is solid; however customer service is bad AT BEST. I have been emailing them about the same problem and they have been slow to respond and then the response is the same every time. There's something unique about my situation; my credit card information hasn't saved, and they continue to tell me to do the original save card information thing. It hasn't worked for me, and I'm no longer going to be using credit cards to park and will just pay the meter because that's more convenient.
Update: now it doesn't work at all. Won't complete the purchase, and it's broken on my work and personal devices, so I know it's the app, not me. So we'll see if I get a ticket today. Keeps logging me out despite checking "stay logged in" box. Works okay once I get in but since I onlyuse the app when I don't have time to pay at the meter without missing my train, resetting every time I use it is annoying.
Needs work. It's convenient as in easy to understand and I don't have to keep change on hand, which may end up getting my car broken into. Relatively inefficient as we have to log in each time we open the app, we are not able to extend time (aka "feed the meter"), and having to look up the same parking spot from the beginning to add more time.
Niagara Falls Zone #2. Parking meter was busted so I decided to use the app. Why every city decides they need a different app is beyond me. I walk away, get to the restaurant, and try for twenty minutes to pay for parking, but after trying with two different credit cards, I kept getting the error "Your payment cannot be processed now, try again later". I go back to try another meter and wouldn't you know, by that time I had already received a $50 parking ticket. Thanks for nothing Flowbird!
Strongly dislike this app. Downloaded so we could park in downtown dover. created an account, but wasn't able to use it because it said my card needed to be approved? The app didn't provide anywhere for me to get my card approved. I'm not even sure what needed to be approved. Deleted the app, walked to the closest meter, and just paid there. It's not worth the time. It's faster to just find a meter and pay. ParkMobile is 10k better app.
