Reviews for FordPass™

The app works great for remote starting my 2024 Ranger, and locking/unlocking the doors, but that's all it does. I have a camper top on my truck and sleep in the bed when I camp. My truck came with LEDs in the bed but they can only be turned on or off using the button in the cab. I want to be able to control the interior and exterior lights of the truck through the app, especially the bed lights. Minus one star for the limited functionality.

They got rid of the zone lighting control from the app shortly after I bought my f150 tremor. That was the only relevant part of the app being able to turn all the lights on when it's very dark out as I live in the country. Other than that its just a remote starting app which you can already do with your key fob with the addition of a ton of tracking and privacy loss given directly to Ford.

I wish there was a way to send in bugs and feature requests. The charge rate shows as

I just updated this app yesterday and now it won't connect. before the update, it showed my address on the location bar, now it only shows coordinates. I don't understand coordinates, I understand addresses. it also hasn't changed the fuel data, even after I filled up the tank today. it just won't connect to my vehicle after the update. please fix it. I uninstalled and reinstalled the app and it seems to have corrected the issue, at least for now.

I was forced to update to the latest version today, (6/16/25,) and now the app doesn't work. All I see is a blank screen with two options at the bottom. Swiping down to refresh produces a never ending swirlie. All my vehicle information appears to be gone. I have this on two devices and the same result on both. Android OS. Nice "upgrade". Sure glad my car wasn't stolen, as I'd have no idea where to send the police!

The app offers a lot of nice features, but it routinely fails to add past charging events to my charging history, and it often displays inaccurate information about my current charge session. For example, the time on the charger will be hours longer than it really was. Also, it doesn't always show stats for an in-process charge, like charge rate, miles added, or total added kWh. Phone as a key constantly tries to connect to my phone from other rooms in the house.

It used to work great. Now it won't autostart my car unless I use my key fob and "lock" the door, then it starts.. which is weird and less than useful since I have to go outside to make autostart work. I can no longer start it from in the store, and have my car on when I get out. I called the tech people and all they found was my car sending signals about something completely different.. I don't have the money to get the car people to look at it, so I guess im stuck with this issue.

The application is good as it provides a variety of features but some of the features don't always work. The preferred timing schedule never works, When I go to add a new location it does not give me any option to pick a location, I want to add my home but it never shows up in the list. The application randomly forgets about the car, I had to log out and log back in to get it to work again.

I am a little frustrated by buying a 2025 Ford Expedition Platinum Max, w all the bells & whistles, only to learn later, that I have to subscribe to multiple connectivity packages, in order to continue w these features sold as part of the vehicle. The connectivity features are wonderful, but add all the connectivity costs up, and it is quite pricey. Nothing was mentioned by Malloy Dealership about such added costs post 60 days of purchase. Buyer beware!!!

Meh, just OK. Needs the ability to customize the end user experience. Meanwhile, the Android Auto integration has a bug that makes accessing the grayed out Settings icon on Sync screen impossible. Even with the vehicle in park and only on accessory, it is still grayed out. And if you tap the grayed icon, it responds with the error message that it is unavailable while driving. Please address.