I did a load when I did look it was showing tht i t did track me. Now 1 month later i was hit with a fine from the broker that it didn't track me. Attempting to get a past loads is a nightmare. No information at all ,because it was draining my phone battery I deleted the app after the completion of the load. If it was possible zero stars...
We are all experiencing the same issues. Wow. I thought I was the only one. 3PL should find another app for tracking. This app has a lot of issues going on. You set up the app name, phone number etc receive link log in and everytime you go to use the app same process throughout the duration of the load. Terrible 😡
By far the worst tracking app, always running in background draining battery even after delivery is complete, probably mining data. And now doesn't receive the verification code to my note 20, after two hours of waiting to talk to a real life person and addition 39 min on phone with techs they determine that they blocked contact with me. Since I have to delete app after every use that means I won't receive the link code to log in. They claim they removed it but won't work.
Wouldn't use it if I wasn't forced to. It's a terrible battery drain. I don't like the constantly uses the GPS to track even when you're not using the app. Tryed to use the navigation once and had to completely uninstall the app to get it to quit telling me where to go long after I made the destination.
This app is totally BS. I was told I had to download the app in order 2 have the load, I was also told just to delete the app after I was done with the load. I deleted the app now I'm getting text messages asking me to log back in to save on fuel mileage do not download this app what you want to bothered constantly!!! And oh yeah, someone from fourkites responds to this tell me to call that number first support, even more BS can't get ahold of anybody just get a voicemail.
Works like it should, when it wants to. When you think it will track in and out times, it won't. When you think it won't track times, it will. Click on arrival, because it did not pick up you have arrived. A soon as you walk with your phone it tracks departched. Try and log in, it just spins. Sometime later it will start without you knowing. Of all the different tracking apps i have. This is the worst. And the one i use most often.
Annoying. Any phone restart wants this app to run in the background. Active load and you only set it to "use gps only when app is active" it sends up continuous prompts. If im not using your app, and especially if im not on your load, you do not need to track me. 20 years ago it was all by pay phone. You dont need constant communication and tracking to get things done.
Sloooooow (July 6, 2020). Update: Don't have to apologize, just make the application run efficiently without all the other uneccessary options, the repeated sign-in screens and non-assistive details. Copy and paste examples from other tracking apps to make this one work better. We have no choice but to accept this app because it becomes a requirement and not an option in some cases. My rating still stands. (July 24, 2020)
I have found that it helps me do what is expected of me in my travels with hotels restaurants and fuel stops along the places of interest all across the US with our it what I do would sure be more difficult plus in the ways in sending receiving information makes it vital for everyone involved in my experience with having the support helps me make better decisions on where the best options to save time because when we have several appointments is important to keep being on time is a big part
I cannot get the app to track! I "tried" everything!
