there is nothing "discreet" about this app, nor do the alarms give you much option as to how loud they are (this includes when you're wearing headphones). The sensors will constantly tell you they can't give you a reading and to "wait 10 minutes" but then will not give you any sort of countdown or indication as to how long it's been. AND if you don't wait long enough then it tells you to wait another 10 minutes. This is a constant issue with these sensors.
Caleb Cornelius
I would give ZERO stars if I could. The alarm override is absolutely ridiculous and so incredibly loud that my phone is literally giving me anxiety. It is so loud when I'm driving that it startles me and makes driving more dangerous! I ripped the sensor off and I installed the app. I will never use an app that does this. Please, Freestyle, fix this setting. Allow us to lower the volume or change the tone of your ludicrous notification.
Ralph Ward
Like the many complaints stated, I work in an office environment, and the alarms are way too loud and unchangeable. Also, nothing has disrupted my sleep more than this devise, and I have a love/hate relationship. It is intriguing to have this kind of technology available... but I will not tolerate an alarm system that I cannot control. It's that fundamental.
Carol Learned
So, is it possible that someone is simply not compatible? I tried Freestyle Libre 14. At first we thought the sensor was bad, and replaced it. Significantly lower readings than a finger stick. By significant I mean 25 to 60. So, went to Freestyle Libre 2. Was told the accuracy was much better. Same thing is happening. Last reading I took was a difference of 31.
Allistrata GG4
I've been using the libre 2 for about 18 months. I always dread having to apply a new sensor at night because I know the app is going to SCREECH at me several times while I'm trying to sleep on that first night. It even alarms to tell me that alarms aren't available??? It also says you can choose custom sounds but it doesn't work. My son has the libre 3 which is almost as annoying but at least he never has to scan it, just once on a new sensor. I wish I had gotten the dexcom instead.
Alex Esther
I really don't like how loud the alarm can be when the "low" blood sugar alarm goes off. I have had it go off in the middle of my sleep, and I don't like it. Yes, I fix whatever my issue was but if I could change the volume to stop startling me everytime it goes off. The app also fails, often enough to be frustrating. I've had to scan 5+ times in a minute more than once because it could not read the sensor.
S P
Connectivity issues every time I change a sensor, volume adjusting ear piercing alarms (when it randomly decides to go off. I've had many times where it doesn't alert me when high) and accuracy between the sensor and meter is always a 30+ point difference. Also, why don't you make it more compatible with android devices? They're just as popular and used as apple. 🙄 ready to ask my doctor for a different brand at this point.
Sara Walker
Someone needs to do some serious fixes to this app. First of all, the alarms kept me up all night long, every hour on the hour. No changing the volume or the tone so not only did it keep me up but everyone in my house. Secondly, I had to unistall the app because even blocking the notifications and alarms did nothing and it was still going off with no way to even clear it. Unistalling also deleted all my sensor data as well. NOT A HAPPY CUSTOMER....
Sarah Jackowski
The only thing I hate more than this app is pricking my fingers. It gives you an option to have the alarms not make sound, but it's a lie. It will just run in the back so it can play sound. The alarms have the most earsplitting tone (cannot change it) and you can't turn off the urgent low alarm. If you check and see a high or low before the alarm sounds, it will still sound a couple minutes later. If you dismiss the alarm notif, it keeps sounding anyway until you check.
brad allen
There is some promise here. But... It will not scan when I want it too. Fails too damn many times. Maybe it's a fault of the phone but I don't think so. it does not work very well when the screen locks. The alarm actually does seem to work pretty well but it's too shrill. it should not be that striking to either the user or surrounding people. It can be quite startling.
