Freshbooks, the invoice generator terrorists. I’ve been using Freshbooks for 8 years now. Lately I had problems uploading my logo to my invoices. I called support and they told me I was shutting down the program wrong. I used the “x” on the web browser instead of “logging out” to quit the program. Apparently, this […]
Reviews for FreshBooks Invoicing App
← Back to FreshBooks Invoicing App20 reviews
This program is VERY GLITCHY. The biggest problem is when you tell them that it’s glitchy, they tell you that it’s not and that they don’t plan to fix it. The easiest example is when you try to send an invoice, there is no “account balance” on the invoice. So if one client has two […]
This makes the paperwork that I don’t like fun! And having the app on my phone means my schedule cannot be an excuse for not keeping up with the paperwork of billing and invoicing. the app works almost as well as the website on my desktop. Their customer service is unmatched for excellence. They really […]
Mileage tracking is terrible. It was much better on the old version where you could manually turn it on to record a specific trip. I keep mine on at all times and it “sometimes” records. Makes it really annoying when you have to figure out which ones it missed. Also doesn’t let you manually put […]
I have been using FreshBooks for over 7 years in my business. It is easy to navigate, simple to imput data, not expensive for the accounting system. Once you insert all the info and connect with the expense accounts, it is easy to use. I run my reports, prepare TAX documents in seconds. Recommended this […]
No option to bulk edit entries; whenever an edit or expense is categorized, the app refreshes and starts you back at the top. This is a HUGE oversite and massive time consumer. Imagine editing hundreds of entries and rescrolling through them every…single… time. You also can enter what the transaction is for (only on desktop), […]
I love Freshbooks. Whether it’s the desktop version or the mobile app, it makes it so easy to run my business. I operate in retail so there’s always invoices, expenses, and everything in between. Freshbooks allows me to handle all of that in real time without having to be hindered by a desktop. It’s very […]
It’s a pretty easy program to understand. It’s definitely in it’s infancy. The mobile app is a stripped down version that you would have on your PC. For example on the phone: #1 can’t select a specific date when drafting a invoice. #2 prices for an item do not update when you give it a […]
It’s just too overpriced compared to other options. I also was disappointed that when I canceled monthly subscription, I was instantaneously locked out of freshbooks despite being paid up til the end of the month. No access to my account info now. I will never do business with Freshbooks again. They don’t understand customer service […]
The app is fine if you have really good internet, otherwise it’s a frustratingly horrible experience, that makes me really consider if it’s worth paying this much money, when I end up losing hours when the app won’t load, or acts like it logs an entry and doesn’t. There really needs to be an offline […]
FreshBooks as a platform is great. I’ve been using it for years… Since the beginning. Unfortunately the mobile app is not at all representative of the full featured offering via a browser. It freezes and crashes constantly. If you need to track your time on the go, better use another method and then input that […]
Several things do not work on the app. I’ve never been able to save an expense. I have to do on a desktop. The mileage tracking worked for about 5 trips and no longer works. I’m getting calls all the time from a sales team because I’m still in my free trial period, I hate […]
Finally! A straightforward accounting app for a straightforward business. We provide a service, over and over, nothing super crazy or fancy, and we don’t have a huge sales team. Our business is in the construction industry. We are currently two partners and one employee. Freshbooks is exactly what I was looking for…not convoluted, not inundated […]
Update: Been a few years since the update, all is back to awesome. Love Freshbooks! As others have said, serious downgrade from the classic version. I’ve made complaints via email and phone calls, all have been very helpful and courteous saying changes are on the way,,,,,,,but. I can’t associate a bill with a client, time […]
I assume like the review the app was free, but obviously I was mistaken you can’t delete the account either seems like a way of catching data to sell. Always leary of apps like this. Be aware 30 day trial only, 5 invoices for $$$19 a month!! I wonder where the reviews came from. Would […]
I accidentally found the website looking for something like it, but didn’t imagine I would gonna something this awesome for free! Then I thought to check to see if there was an app, and there was! So easy to use and easy to insert your own logo for professional looking invoices. I just opened a […]
This app has saved my life, and my small graphic design business. It is so intuitive! I love the timer tracking and the way you can set up projects/clients and details. However, I do wish the lower price option allowed you to have more than 5 clients, the jump from 5 clients to 50 in […]
It’s missing everything I need. Doesn’t have project tracking AT ALL, expenses can’t be assigned to a project. There’s a glitch currently that doesn’t set expenses as billable correctly. Mileage tracking is only available in the app, but doesn’t allow on demand tracking. Only automatic 24/7 tracking or manual mileage entry. There’s so many missing […]
I have had this app for 5 years. It was great for me as a consultant and I really enjoyed it, but I would never recommend anyone try this app or Freshbooks software in general. I have had 3 instances of major disruptions to my bank connections that lasted weeks with no urgency from support […]
User since 2008, and as much as I hate to do this, I have go to a 1 star rating. Timer hasn’t worked for almost 2 years. Support keeps saying to uninstall and reinstall. Tired of doing that. They really need to fix this. I’m back to the ’80’s now, writing my hours down on […]