Reviews for Frigidaire

I liked the prior version,It worked fine. I do not like the current version. You can not hold the button down to change the temp multiple degrees. You have to tap the button once for each degree you want to change it. You should be able to hold the button down and the temp count […]

Terrible app. When opening the old app and logging in it asks to transfer to this one. Say yes and you have to log in again. Except that you I’d and password doesn’t work. I even changed mine and still can’t log in. But I can log in no problem to the old app. The […]

No longer supports my AC and there are no options to adjust the schedule I have setup using the remote or controls on the unit as instructed by the app. losing remote access via the app defeats the purpose and only serves as a deterrent towards future purchases of the brand. It worked fine prior […]

The app worked in the beginning. Now it displays the correct information on the app, but won’t control the unit. If I use the remote and change the temp for example, the app instantly shows the change. But if I set the change on the app itself, the change either doesn’t occur or it occurs […]

Had this particular window AC for several years which I bought for the Wi-Fi ability. Upon installing this season, it seems to randomly not be able to connect to the new app and am greeted with error message “This model (FFRC0833RI) doesn’t work with this app. You can keep using the appliance without the app. […]

I would give this a 0 if I could! AWFUL APP! It keeps disconnecting the a/c from my phone and my husbands and keeps saying to update it! I checked all the settings & have Uninstalled & reinstalled it several times. From reading the reviews it looks like several people are having this problem so […]

Most recent update broke everything…useless. was on 40 minutes wait for Chat; then told to call. waited 30 minutes only to be told it could take 72 hours to resolve. Can’t add any devices. It adds something, but it isn’t my AC. Have had this issue before with Frigidaire app. Update 7/1…please fix this app. […]

This app sucks… First, every time I shut the app down, it forces me to go through the login process again… That’s stupid ridiculous. And you can’t change from C to F… Then, for some reason, my portable a/c stopped connecting to the internet. I ended up resetting the AC unit and now it won’t […]

App worked fine for my dehumidifier until today, 30Jun2025. Ran all troubleshooting steps on multiple devices. Will not let me connect to the current device (“Unavailable”). Will not let me add it as a new device because it’s already registered as a current device, (“Cannot register as new device”), And, there is no option to […]

WARNING: Once you set an automated task, you cannot turn it off. that means if you set an auto on/off time, and go on vacation and want to turn the task off remotely, there’s no way to do so. your air conditioner will turn on and off permanently without the ability to change it. The […]

I just got a Frigidaire portable AC unit, and I was so excited to be able to hook it up to my Google home system… except that no matter how many times I try the Fridgidaire app won’t connect to Google home. Based on most of the other reviews it seems that same issue, among […]

As 08/06/2025 this app was working fine with my Window AC unit Frigidaire 8K BTU until the recent “update” and then… almost everything went to the toilet. Now this app sucks ’cause I can’t control my AC unit when I’m not at home. I can’t set the schedule or timer and I can’t even see […]

The app worked fine until 8/9/25 and when I noticed it no longer displays the correct mode, temp, and will not clear the dirty filter icon. I’ve gone as far as clearing the cached data, removing the AC units from the app, deleting/reinstalling the app, and adding the units back. Amazon Alexa reports the correct […]

Update : it seems the app has lost connection with my device. ———-—————– The app is easy to use. I did have an issue with the initial set up I kept being redirected to sign in to my account. I fixed the issue by resetting my password. Overall the adding of my portable AC unit […]

app no longer works. it reads as the window unit ac is off even though its on. i hit turn on in the app and can change the settings on the ac but as soon as i close the app it goes back to the off setting. it does not turn the unit off but […]

The August update seems to have led to server-side data problems. I cleaned my filter and reset my Gallery window A/C, but the app still shows “dirty”. If I change settings on the unit, the app won’t see the changes. Even the room temperature is permanently stuck at where it was prior to the update. […]

Not sure what recently happened… update? Malfunction? I have loved this app for a while now. I could set the temp before leaving work and my tv room was nice and cool by the time I got home. A few days ago the app just started saying 65 degrees, no matter what I do. And […]

(8/12) As many have mentioned, no longer works. temperature is set at same temperature no matter what and doesn’t read the actual temperature in the house. really frustrating as I use this especially when I’m on vacation with my cats in the house. (8/14) app seems to be working again like it’s supposed to. I’ll […]

This app wifi/unit is getting worse by the day. As of today my AC unit is just turning itself on all day long. This is a HUGE problem. There is obviously some sort of communication issue between the app and the unit. There has to be a fix for this glitch soon?? It was bad […]

it is cool to be able to use Alexa to turn the A/C on, off, and change the temperature. Only 1 problem so far, for some unknown reason the A/C unit in this app started reporting the Wi-Fi was “off”, but it was “on” on the A/C. Reinstalling this Frigidaire app corrected the issue, but […]