Reviews for FromTheRestaurant

I used this app for the first and last time tonight. I had problems placing my order and then had to pay a service charge for an order I went and picked up. I have already uninstalled this app and I would not even give it 1 star if I could.

the app sucks and so do the restaurants!

They basically stole $56!! I ordered through this app for delivery and my order was wrong. But there is absolutely NO WAY to get a refund when things go wrong. No customer service even available. I called the restaurant and they told me I had to get my refund through the app. Such a scam!

Terrible user interface. Not even really sure how to use this app, only one restaurant shows up when I search. Is that the only restaurant in my local area? Who knows, app doesn't say. Just keeps showing me this one taco joint no matter what I search for.

I've used this app multiple times now for local restaurants and it has worked seamlessly. Also placed a delivery order and after it was all said and done...only $5 more than pick-up! The food prices were the same not jacked up 20%, but still delivered by our friendly neighborhood Door Dasher.

This app comes with a hefty surcharge. It doesn't show until you enter credit card information then has small print about the added service fee. I understand they need to make money but a $6 service charge for a small lunch order was shocking and didn't realize until it ran my credit card and the final receipt listed the service charge

Makes it so easy to order food from food trucks. Rather than having to go to the food truck to place my order and wait I can conveniently use this app to order first then arrive and grab my food when I get there. Some of them have phone numbers to call but a lot of times can't answer because they are busy serving customers. This app saves a lot of headache cause I love food trucks. If this app can add more restaurants to their list they'd be unstoppable

Not able to track your order is not a good thing.

the restaurant did not get my order and they took the payment out of my account, it's a scam ! do not use this app to order or pay.

couldn't complete order. app is very glitchy and wouldn't let me add tip and to exit cart and try again. I was then able to adjust tip but then wasn't able to complete order. I tapped place order 4 times before I gave up and called the order in.

I was going to use this for delivery, but decided to pick up instead. The app charges a $5 service fee. Wth is that. I AM NOT PAYING A FEE FOR THE USE OF AN APP.

I placed an order, but the order was sent to a location I didn't select. I was careful. The other (wrong) location was hard to find and closed.

I was charged for order that was never delivered ! i had to pick it up refund my delivere and tip money

This is a horrible app. They up charge everything. I was doing a pick up and they charged me for that to. I could see if I was getting it delivered. I could have called and ordered straight from the restaurant without service charges and up charges. you got me once but never again. I do not recommend this app ever.

Discovered this app when I was getting the phone number for a local restaurant we have gone to regularly before to place an order. This company, presumably with an arrangement with the restaurant, created a website that would seem at a glance to have been directly from the restaurant, but it was pushing this app and had very inflated prices, around 25-30% over actual menu prices. I just put in a phone order as originally and nabbed the app temporarily leave this review.

The payment modal window at checkout is currently non-functional on Android 15 - the window appears correctly when the device keyboard is open, but when the keyboard closes, the modal window visually squashes itself upwards, while the touch points remain unchanged. You have to "guess" where to touch, or pray the keyboard can. remain open long enough to navigate the payment form. This bug makes checkout impossible on Android, which is the entire point of this app. How did this get through Q/A?

Food was good even though I got the wrong meat.i ordered beef but got chicken that I don't like. I thought ordering was easy, I started with a particular restaurant, and was guided to this app to order, so I didn't have any issues like others who couldn't find what they were looking for. It is very pricey tho and probably won't do it again when I was charged a $7 delivery fee plus $8 for the delivery person. More than my meal, but we had 2 meals. $32 order ended up being $52! That's crazy!

Every item on the restaurant's menu is priced higher, and then they also charge a service fee on top of it. I only noticed when today's order failed to notify the staff, so I had time to review the menu prices. The $50+ online order was brought down to $35 by ordering in person. This app was essentially double charging the user by a separate service fee and through hidden inflated pricing.

I ordered through the app, they used doordash to deliver, but doordash canceled the delivery. The app doesn't give you a way to contact them, so I had to do some searching to get an agent who didn't care at all and provided no resolution. I'm out almost $100 while I wait for the IT department to verify what happened. Extremely frustrating!

Used once. The added fees were not worth it. In addition, the restaurant we ordered from told us later (we called them directly when part of the order was missing) that this is a 3rd party app that they are not associated with, that they still do their own delivery and encourage use of their actual website or phone orders to cut out the unnecessary middle-man and reduce cost to the customer. I'm uninstalling.