Reviews for Fuel Forward

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20 reviews

Review by Erwin Ratuita
β˜…β˜†β˜†β˜†β˜† (1/5) July 1, 2025

When choosing Renewable Diesel, Regular Unleaded price shows up. Does not automatically connect with rewards points. Also some pumps advertise $0.30 off per gallon for Renewable Diesel plus more off for using their card, and same as cash for using their card but usually does not all happen the same time especially the $0.30 for […]

Review by B Schwab
β˜…β˜…β˜…β˜…β˜† (4/5) August 10, 2025

I like that you don’t have too remember your card. The discount doesn’t seems like a lot but adds up. The app stopped working for my old phone but that is true with all app in time.

Review by Drew Rice
β˜…β˜†β˜†β˜†β˜† (1/5) August 14, 2025

gps location accuracy is unreliable at best. standing at the doors of my usual station and the app tells me I’m 400 ft away and unable to use the pay at pump option. maps can pin my location to within 20 ft but not this app

Review by Lori G5280
β˜…β˜…β˜…β˜…β˜… (5/5) September 25, 2025

Watch the Magic happen:I know now what it means to live in the 21st century it was easy and AWESOME. I used my gift card, which I needed to have that all setup prior then download app create account very easy once all done. At the pump, I have my cell open, app open, select: […]

Review by David Banks
β˜…β˜…β˜†β˜†β˜† (2/5) August 4, 2025

The app is nice when it works, but for the second time since I started using the app, I cannot update my credit card information. My credit card expired at the end of July 2025, and each time I try to add my new card information, I receive an error telling me that an error […]

Review by Jessie Marie
β˜…β˜…β˜…β˜†β˜† (3/5) November 9, 2023

I would give up on using the app entirely if it weren’t for the 15 cents a gallon savings. It takes multiple attempts of entering my pin, closing, and restarting the app to finally register on the pump. Meanwhile, multiple cars around me have filled up and left the gas station, while I am still […]

Review by Alex (DragonKnight783)
β˜…β˜†β˜†β˜†β˜† (1/5) October 22, 2024

The app is very hard to use. I tried using it, but ended up having to both use my physical credit card AND talk to the cashier anyways. It also didn’t record the transaction, so I didn’t get reward points either. Better delete my credit card information from them. And now I got double charged […]

Review by mark harris
β˜…β˜†β˜†β˜†β˜† (1/5) May 18, 2024

This app USED to be really easy and great to use. Nowadays, it can’t seem to agree with fuel pricing (app said fuel was $3.10/gal, sign and the pumps at the station say $3.09/gal). Kind of being petty, I know, but it’s a data point. App no longer appears to apply any sort of discount, […]

Review by William Johnson
β˜…β˜…β˜†β˜†β˜† (2/5) February 10, 2025

Seems like a great deal, but the discounts are incredibly inconsistent. Supposedly, you get .05 off by using the app, an additional .30 off purchasing renewable diesel, and the 1st Tuesday of every month supposedly you get an additional discount. Yet, first time I using app on a random Saturday, I got .45 off per […]

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) October 25, 2019

“Connection issue. Please try again in a few minutes. If this issue persists, please call customer service.” Except that customer service is closed. And here’s my FAVORITE part: I’m typing this right now THROUGH that notification, because the app popped up an error message on the bottom of the screen THAT DOESN’T GO AWAY EVEN […]

Review by Wendell Cotton
β˜…β˜†β˜†β˜†β˜† (1/5) April 29, 2023

If it ain’t broke, don’t fix it. My 76 app worked just fine. Then I was forced to “upgrade” to this POS. Since the upgrade, I have not been able to access my cards payment info through the app. I push the login button and it goes to a blank screen. Yesterday I was trying […]

Review by Jon Herrin
β˜…β˜†β˜†β˜†β˜† (1/5) September 23, 2021

Tragically bad app. Barely worth using. That you get a 10 cent per gallon discount at the pump is the only plus. Overall, this app is simply a tool to get in the way as it tries to sell you things you don’t care about. It’s painfully slow and unreliable. I spend more than twice […]

Review by Tony Mastroianni
β˜…β˜…β˜†β˜†β˜† (2/5) June 19, 2022

I have had many, many incidents where I could not login. Other times I get in and by the time the gas attendant shows up, it times out. Most recently after several times getting an error authorizing the pump, it locked me out and told me to try again in 24 hours. I left with […]

Review by Patrick Porter
β˜…β˜†β˜†β˜†β˜† (1/5) January 28, 2022

Far too glitchy and unmanaged to rely on. Too often the map identifies locations that either don’t offer the option to pay on the app, or aren’t actually Phillips/Conoco/76 stations any longer, or are permanently closed. If you do make it to a participating store, the app may completely fail to allow you to pay. […]

Review by Matt Witbracht
β˜…β˜…β˜†β˜†β˜† (2/5) May 11, 2023

When I initially signed up, I was using the Conoco app without any issues. Now, I have had several instances where the app will not communicate to the pump. EX: I tried to fuel this morning and the app stated “Pump is not available” after 3 times trying to connect, the app stated that I […]

Review by life is good
β˜…β˜†β˜†β˜†β˜† (1/5) July 5, 2023

Update: in an area with limited service, app decides to update while I’m sitting at the pump. Took 10 minutes to update the app. Removing a couple of stars from the review. Make sure you have the app open and ready before you get to the gas station because it takes forever to get logged […]

Review by Shane Coyle
β˜…β˜…β˜…β˜†β˜† (3/5) December 13, 2023

Like most I only deal with this app for the savings. Multiple times this pos has not deducted the savings at all and if you report it they give you a digital gift card in the app for the difference, however, you cannot use it in conjunction with other payment methods so if you have […]

Review by Michelle Hoo
β˜…β˜†β˜†β˜†β˜† (1/5) August 1, 2023

I have NEVER left a review for any app before. Today was my 3rd time using it. The first two times I just waited for authorization and then closed it out. Today I looked at the digital receipt: I WAS CHARGED 20 CENTS MORE PER GALLON!!!! I even took a picture of the gas station […]

Review by Buenny Fry
β˜…β˜†β˜†β˜†β˜† (1/5) June 4, 2022

Could be a good app but it has an issue every time I try to use it. The first time, I couldn’t add a payment method. The second time it couldn’t locate the gas station it found the time before. Another time, the app wouldn’t load after an update. And then today, it wouldn’t let […]

Review by Jayce Madrid (JSeriesJay)
β˜…β˜†β˜†β˜†β˜† (1/5) November 2, 2021

Every time I try to use Direct Pay at the pump, it pulls up an error message and cancels my transaction. To make matters worse, most Philips 66 stations don’t accept mobile pay at all, not to mention the ones that do don’t even know what it is. What’s the purpose of having a rewards […]