Deceptive, it says and it's opening that you are allowed to delete your account which in a way you can but when I asked to delete my account they said okay but we will retain your records, which is our legal right. Possibly I misunderstood this? at best it is misleading.
They are very respectful and understanding. They listen with true empathy and are not only helpful but they aren't judgemental either. If you have any health concerns and don't feel comfortable going to a doctor in person or maybe you can't find the right doctor or can't travel to see a doctor. I recommend this service for all telehealth services. Give them a try. What do you have to lose? You won't regret it I guarantee. I hope this helps someone have a good day.
They are very thorough and compassionate. They check back with you to see how you are feeling and will adjust treatment if necessary.
Can't recommend it.. I used their urgent care function to try to get some refills of medications I've been on for decades, and they are some of the slowest doctors I've dealt with. They don't respond until you've sent them multiple messages, and they somehow think that messaging people at midnight to send them important time sensitive documents to sign, is professional. They're rude, they don't listen, they don't read notes, and they take 12-24 hours to respond to every message.
There's a lot to like about this concept and a lot not to like. First, they can not prescribe a controlled substance. With so many drugs being controlled substances this is a huge limitation. I wonder if sometimes the drugs they prescribe are really the most effective or the result of them choosing from a limited formulary. Second, you never see the same provider twice. This can be bad for consistency of care. And there's no way to request seeing the same provider each time. Lastly, the care
First time using the app and very easy. didn't have to tke off of work for you routine medical needs. Fast response and very informing. Will def use for my normal urgent care needs.
Awesome people working hard to keep you healthy and happy! Easy appointment setup and app. Highly recommended!
submitted a claim. didn't hear anything for 20 hours. was told they're taking step internally to reduce wait times. I could literally have just gone anywhere else or even probably just died and I would have had a better time
This app is terrible, which is a shame b/c the doctor i spoke to was lovely. It's been a month of me trying to get my medication (NOT a controlled substance). ive jumped through all the hoops, but then the ap locks my "case."
if you're really looking for that app to have your health care where you can do consultations via FaceTime or message this is the one for you great doctors and they really listen! had a UTI and they were able to call me in a prescription without a problem
