The "Drive Easy" is way too sensitive and doesn't pick up that you are using the steering wheel controls to change songs when using an app like youtube. It also says I'm braking hard when I'm not. It also should account that the time of day can affect how often braking is done. June 3rd, 2025 update. the app is just about useless when it comes to Drive Easy. It says i was braking hard the entire trip somehow, when that's not possible.
Dan Z
Slightly better prices than State Farm (who I switched from), but the most glaring issue is that the app is way too buggy and occasionally difficult/slow to navigate. I've tried to enroll in the DriveEasy program numerous times to save a little more $, but the app refuses to let me enroll and gives me an error every time I try. reporting a technical problem gets the same error message.
Hugh Mungus
Convenient lookup for policy info, but constant Drive Easy problems. Policy info is all there and quick to navigate. Can even get new quotes or update billing. But if you have Drive Easy, it's very buggy. I have to register my phone number everyday, sometimes the registration doesn't work. It logs false positive bad driving events every 2 or 3 trips. Maybe not worth the $35 discount.
Andre Sieverding
Not reliable when you need it. I had it all set up when signing up. A couple of weeks later I had to show my proof of insurance when I was pulled over. Of course the app needed an update and of course after downloading the update I had to log in again and had forgotten the login information in the heat of the moment. Long story short : always keep a printed copy of the proof of insurance.
Mandy Purdy
This app is awful! First, it makes constant mistakes. One example of poor performance: I had a "hard stop" standing on my feet at the desk at Planet Fitness. Second, it drains your battery because it requires you to turn off battery saver. I'm having to recharge my phone 2-3 times a day which is ridiculous. Lastly, it randomly stops taking any data. Then the app will send you an email asking you to log in and diagnose their problem. Overall, the data is unreliable, and the rest is a huge hassle.
Delayna Edgington
So they gave me the activation account after another link and I push the first link unfortunately because I did not activate it first it screwed up the whole app. I have what they said is a temporary block and you're supposed to push on the forgotten password link and that's supposed to get rid of the block this does not it is. I am tired of it after an hour of this.
Myko B
This app is so convenient and easy to use. However, the DriveEasy accuracy needs some work. It has me phone-handling or hard-breaking when I'm clearly in a building. The app recognizes the infrastructure, but I receive infractions that hinder my score when it should not be. I wait forever to get the confirmation text just to log into DriveEasy, if it even decides to come in...Please fix this.
ryan dunn
I used Geico for 20 plus years and had zero at fault accidents. My reward? Underwriting uses some form of torture by mandatory questionnaire. Then when you fill out the questions, it takes them forever to review before hammering me with another one. Something like five in a row over a 2 month period. I finally gave up and went with a competitor. I would have thought that their most profitable customers are the ones they would try to keep.
XOA WOLF
I legitimately can't even login. It keeps asking for my login, which I give, then it sends a code to either my cell or email, for me to use to login. I enter the provided code, and then it reroutes me back to login to repeat the entire process all over again. Can't exactly rate the app higher than 1 star, if it's literally unusable.
Jayson Rackerby
slow, no camera controls so I couldn't zoom out to take required pictures. froze midway through "Easy Estimate" process. Tried 3 times before it submitted 4 of the 10 pictures. Now I'm gonna have to get back on the phone to sort out why I didn't send in all the pictures. Huge waste of my time BTW, app makes ~1200 connections to data tracking services. You have to agree to that & they can dot whatever they want with your personal data.
