Reviews for Genius Fax

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20 reviews

Review by Doc Merdoc
(1/5) June 25, 2020

You must purchase credits in increment of 10 @ $0.99 each credit. The charge to send or recieve is $0.99 per page. Nothing in life is free, so at the per page price I may as well go to a local retailer and watch my pages feed through the fax machine and get a confirmation […]

Review by Derek Turner
(5/5) May 1, 2021

This app works great. I’d prefer to pay a one time fee but you can buy 50 pages for 20 bucks and most people don’t need to fax that often, 50 pages for me would probably be enough for the next 6 years at least no exaggeration. Easy to use. Works great with genius scan […]

Review by A Google user
(1/5) November 26, 2019

One must open an account to find cost is $0.99US per page for small users! The Privacy Policy says, “You can also have your account (and faxes) deleted permanently by closing your account in the Settings page of the Web application.” No, one must sign into the account, go to ‘Edit account’ and choose ‘Delete’ […]

Review by David Reese
(5/5) February 5, 2021

Simple, quick and easy to use. Well worth the $0.99 per page for the convenience of scanning a page and immediately faxing it. You can scan a new document, or choose one already on your device. The app gives confirmation that the fax was successfully sent as well. I will use this again for sure!

Review by A Google user
(1/5) March 13, 2020

Annoying. I was enjoying this app until a bug caused 3 PAID credits to disappear. I was drafting a 3 pg fax & decided not to send it– so I cleared out all of the fields & backed out of the app which caused the app to crash. When I relaunched, the draft was gone […]

Review by A Google user
(3/5) March 30, 2019

I’m giving this a 3 star only because of pricing, if it was a little cheaper like 25 or 50 cents a page like a $1 for 4 pages I would absolutely give this a 5 star rating as so far it seems to be super convenient and is much easier for me to scan […]

Review by A Google user
(5/5) May 7, 2019

This app works best in conjunction with Genius Scan; however, it does not require it. This is an incredible app. I’ve used it for small business and personal use. It allows you to send faxes w/o having a fax line installed. Also, as a small business type I love that I can set up a […]

Review by A Google user
(1/5) January 17, 2020

Do NOT waste your time or money on this app. Its a rip off. You have to buy credits to send faxes that don’t go anywhere…I don’t think. I paid for 10 credits as i had 2 pages to send & used 2 of the credits to send an important work compo document to my […]

Review by Rai “Rai Rai” serrania
(1/5) June 4, 2022

It cost money, which I paid more then once. It said it sent the fax, yet it did not send. Not once. Finally after paying this app to send my fax I drove to the ups store and paid them, less money. They only sent the same fax once with same fax number and it […]

Review by A Google user
(5/5) September 24, 2019

I had important urgent matters to attend & needed a fax, and fast! Our closest fax service is 30 minutes & my car is acting up. I downloaded Genius Fax hoping the app would Save. The. Day. It darn well did! Outstanding app. Great price & convenient google play payment option. I don’t have to […]

Review by Eddie Frierson
(4/5) June 12, 2025

Really great EXCEPT the cost for credits. There should be a one time lifetime unlimited pafe charge… and if you purchased a fax machine. The “credits” model makes it too expensive in the long run for the few times needed. Otherwise 5 stars as it works nicely and very well with geniuscan.

Review by Nancy Groves
(5/5) July 11, 2025

It works. I appreciate being able to buy a few credits to send an occasional fax. I don’t have a land line. The other app wants subscription or more commitment. I like that the credits never expire. I rarely need to fax, but when I do it’s usually an emergency. This works well for me.

Review by A Google user
(1/5) October 7, 2019

Deceptive, not giving all details upfront on costs. First was purchase page credits, I was fine with this, as it said they never expire! But, after purchase, next screen requires a fax number purchase, which is $3.99 for one month, or a 3 month or 6 month option! Feel the total price should be upfront, […]

Review by Tamara Omaliko
(5/5) September 7, 2021

Scanning on the go from my phone. I love this app! Being able to create a pdf no matter where I am (as long as I have my phone) is such a convenient thing! I have use this app both for work and personally for 4+ years. While I have experienced a hiccup here and […]

Review by A Google user
(1/5) October 22, 2019

Very disappointing. Fax errors out when I try to send, says I need a receiving fax number, which is an additional $3.99 for one month. Only allows you to fax one page at a time, so if you have a 3 page document you have to do 3 separate faxes. Then I had to buy […]

Review by Brian Bauer
(4/5) February 1, 2024

I was looking for a fax service for my phone. I don’t use faxing very often and was little hesitant because there was no description of the cost on the apps page. And they said that the price was very low. When I logged in I saw the price was 99 cents per page, which […]

Review by A Google user
(3/5) September 23, 2019

I live this app and the layout. Very easy to use. However, there is one major flaw that I dislike.. Its very expensive to get credits to fax pages. The only way to gain those credits is to buy them and you do not get many credits for the cost. It would he terrific if […]

Review by Jasmine S
(4/5) December 23, 2020

Could be more affordable, as staples is like .10 per page via fax…but honestly you cannot beat the convenience especially during the times of COVID-19. I give it a four because it really is an excellent tool, but again .99 per page really isn’t necessary especially when you cannot pay per page, and only have […]

Review by David Buchanan
(4/5) September 15, 2024

I really like the ease of use for this app and appreciate the free cover page. Additionally the pages aren’t totally ridiculously priced to prepurchase. You can pay for them with your Google account balance. I’ve only use it once or twice a year to send pages and have had good experiences each time. I […]

Review by A Google user
(3/5) November 5, 2019

Simply doesn’t allow the user to fax multiple documents in one go: pretty simple way to create an unnecessarily frustrating experience. Additionally, when creating a new fax, the user cannot change the document once selected (only able to view the selected file), user must exit and restart process in order to change the file being […]