I have a subscription and for over 1 week I have not been able to access the app at all. Cannot reach anybody from Globoplay to help me with the issue. So I am paying for a service I cannot use and nobody to help. Went on their page on facebook and they were answering other people's complaints but ignored my msg. It is a shame, I enjoyed watching the shows when it worked. You can't expect people to pay for a service they can't use or get help fixing issues.
Reviews for Globoplay: Novelas, séries e +
We are so frustrating with Globoplay. It has been month that we can not access it. It shows we are logged in but yet we can not play anything. We get a message saying our account is not associated with our DISH or SLING. We have both accounts working just fine. On top we can not get any help from Globoplay. Do we cancel it. And it does not allow us to sign up under a different email account. Is anyone out there from GLOPLAY to help. The online atendimento does not work either, it keeps spinning.
Literally the worst play-on-demand app currently available. How can something so bad go into production? A core feature of the app, of any app, the account login and plan subscription verification, just doesn't work! You pay for a service and just can't use it because the app incorrectly identifies the account's plan and prevents you from using that service. Normally you'd expect that such a defect would have its fix prioritized, but alas, the issue persists for MONTHS. Congrats Globo.
No subtitles, nor available with sound in another language other than Portugués. Unfortunately, I don't speak or understand enough to be able to watch something without at least subtitles. Hopefully this changes in the future and is open for people that speak other languages. Very disappointed about this as there are Brazilian soap operas showing in many countries with subtitles or in the native language of the country it is being showed, like Spanish for example.
The image is blurry and when we click in some functions it comes a message that is not compatible with the Android's version. Mine is an Android 22 and it was working fine until yesterday. Also, because all the adds ,now the screen freezes and takes forever to open or I need to go to another channel and then come back to get the screen to work after.more adds.. Please check these glitches. Thanks
I am here once more trying to associate my Globoplay account to my Sling streaming account which is the service that streams Globo Internacional and Globoplay here in Florida. I already tried contacting customer service via Whatsapp and email but nothing yet. Please help.
Piece of garbage. Does not work. Can't use Display Mirror, can't connect with Fire TV. When connected through display mirror, only sound of the video goes to the TV, no image at all once video starts playing. Shame! I'm paying U$14 /month for nothing. Customer service is bad, they have no idea what they are doing . Don't waste your time or your money.
Live streaming for Globo doesn't work and keeps sending a message saying it's for subscribers only, even though I am an automatic payments subscriber. Their support takes too long to answer when I need them, and I'm always let down for a long period until they resolve the issue, which 99.9% of the time is theirs. They charge the subscription as if they were Netflix, but Netflix always works without problems, and Globoplay doesn't work decently in any device, extremely bad service.
I'm Portuguese living in UK. I wanted to rewatch and show to friends some of the best Globo content. Everything seemed to be ok until I realised there's no subtitle options. I believe that's a major issue for a stream app in 2022. Positives: - loads of content - seems to be working fine, for the short time I used it, didn't find any issue. Negatives: - Lack of any type of subtitles or dub voice work - Almost £10 a month? Disney + is £8...
My subscription with GLOBOPLAY is active and paid until August 22nd 2025 and Globoplay don't allow me to watch anything from August 19th 2025. This is a fraud. Never ever I will subscribe again to GLOBOPLAY. This is not fair because they take your money.