Reviews for GoFundMe: Fundraise and Give

the app literally does not work. you can't login, upload updates, or photos when it does let you login. I've uninstalled an reinstalled like 5 times and still nothing. Many of the people who use this app are I'm crisis and the very last thing they need is an interface that doesn't work. I jits uninstalled and reinstalled again and again it says, "unable to connect to gofundme. try again later." this has been happening for weeks.

Constantly disconnects / logs out, uploads photos in wrong orientation, says email / password is invalid, needs update despite being on the latest version, random error codes, and the list goes on. I am so annoyed by this because the website itself is more stable than this hunk of the trash app!!! It's still a problem with photos uploading wrong! Still, more problems persist, and support doesn't help.

Nothing but aggravation. I used this app years ago and it was great. I don't know what happened but it sucks now. Customer service (if you're able to get any) is anything but helpful. I can only upload one picture, can't set up bank withdraws because the link to verify my email address isn't working. I can't edit updates unless I delete them and repost. It would be easier to go door to door.

Two crucial dead ends in the app. When I go to upload ID documents for verification, it does nothing once I click on "Upload Front...". Once I go to add bank info by clicking Add Bank Using Provider Login, it sends me to a blank page that never loads. Basically, if I wanted our funds now, there would be no way of withdrawing without going through customer service.

This app is awful!!! The description is all messed up. It just repeats the first two paragraphs over and over and over and over. It shows up like that when I'm signed and signed out just browsing fundraisers. Thankfully it shows up correctly on the web but if anybody opens it on the app they're not getting the full description and I'm sure that's caused us to lose donations because it looks like we didn't put any effort into proofreading

Works well, but notifications are hit or miss. The app takes donations immediately, posts updates just fine, it is easy to share. But I don't get notified when there is a donation. Either I get a notification HOURS later or not at all. Same with milestone notifications. I got 50% of my goal yesterday, I saw the donation at least 30 minutes before the app sent the milestone alert, and then 4 hours after that, I got the notification for the donation. I've been keeping up with donations myself.

It wont let me start over and re-enter a new phone number. My phone number is a text now app and i have the free version. Apparently, the only way to actually receive the verification code, you have to have text now plus that ya gotta pay for. Didnt know that until i already set it up. The help center shows how to change your # from your profile.... BUT, i cant get into my profile without a verification code.. So basically im stuck now and i really need this to be set up and out there..&cant.

The app needs a lot of work. It's always having trouble to connect to it. I can't update anything. And I can't share it from the app because it says unable to connect please try again later. If they are going to charge to use the app at least make sure it works. They sure are making enough from people to make sure it's running perfect. I have had nothing but trouble since I opened a go fund me 8days ago.

I am so frustrated with the set up of this app. I have mistyped my phone number, so I wanted to go back. However there is no option for that. At this point I have redownloaded the app 3 times and used 3 different emails. I am out of emails to use, because multiple times my other phone numbers . I am currently downloading a new texting app just to make a GoFundMe. There's so many ways you could fix this, like giving the ability to change the number, or giving the ability to send the code to an em

The actual website is fine, but the app has issues just like other people have said. First week or so app was working fine. Then all of a sudden I had to log back in by typing my username and password (they weren't saved anymore). After typing in username and password I got message that there are technical issues and to try again later. Uninstalled then reinstalled. So frustrating!!

The app itself was great. Quick and efficient. However, recently, it will not sign in it keeps saying "we're experiencing technical difficulties please try again later" and it will close by itself then not reopen. It's been this way since I downloaded it. It's only allowed me to sign in a handful of times. Please get this fixed.

It started out very difficult, because it kept telling me my password was wrong, and I finally figured that out! Adding pics was a joke, setting up your bank account was a joke,because it kept prompting you to set up your bank account! Takes too long to receive any fund (5 days)! Now, I can't log in, says I need to update the app, I do, there's no update, and won't let me log in! PLEASE FIX THIS ASAP!

the app seems to constantly have issues, to log in, even after you install or uninstall it, saying we encounter an error. contact customer service. I have to go in my web browser to log in. It's not user-friendly at times to navigate this process. but their customers' services representatives are very professional. they're pretty good and helpful when there's an issue through email responses after you go through the chat box prompt service.

Lots of technical issues. The app always signs me out. Im constantly getting error messages saying not connected to the internet but I have a connection. Technical support don't work either. Screen goes blank. Had to email to get support. I was told engineers will be working on it but still the same problem. Beeb posting everywhere for funding and still sitting at $0 after 30 days. I'm aure it's due to these bugs. I don't care for the platform and I do not recommended them.

They take out a lot more in fees than they tell you and have no way to contact them! The only positive is that it got the word out for my fundraiser, but that's it. They deposited some of the money into my account, they say they only take 5%, but they took 25% or more! Then I tried to call customer service. You cant call. I tried to email them. The "get help" button through the app is disabled so it does nothing. I tried to do it through the website. It tells you theres an error and wont do it!

Great platform, app needs much improvement. When navigating through the app, there are lots of pages that trigger a "Error loading page" message. These pop-up messages keep coming up with the GoFundMe logo, even after I've switched to other apps. There are many things I just can't do successfully in the app, like change payout schedule. It's not all bad, notifications work and you can see information about your fundraising.

Poorly designed app. Can't delete notifications or get back to the campaigns they're coming from. Hard to figure out how to do nearly everything. Easy to accidentally delete a post you're writing. Trouble writing a post, I use a different app because of it. I can't get it to import photos or videos, they have to be recorded through the app. All around hard to use. Update: It was email notifications, that I didn't ask for and didn't want. Hopefully it's fixed now.

It keeps saying "We've encountered an error. Please contact support.". I've uninstalled and reinstalled the app, have signed in and out, have good internet connection, etc. I don't have any problems on the website, so I'm not sure why the app isn't working. I'm assuming it's a problem on their end, because there's nothing wrong on my account when I sign in on the website

Wow, how disappointed I am. I downloaded the app, try to sign in and it keeps telling me "unable to connect to GoFundMe. Try again later" I tried several times. I even downloaded Facebook, still didn't work. I can't even make a freaking account, just great. What if someone didn't wanna download Facebook and set up a account on there? Can you add a feature so you can actually sign in, without facebook. I've tried to press "skip" but the same thing about it can't connect, fix this, just do it.

The app is great when it works! It's easy to navigate and use. But after a few days it says error cannot log in or just won't let me use the app at all. I have to Uninstall and Reinstall constantly. I have to use the browser site instead of the app which can be a pain on mobile. Especially when trying to fundraise for my spouse who has cancer.