Reviews for Google Authenticator

Like everyone is saying, the most recent update knocked codes out of sync. The right code is only displayed for about 10 seconds. My phone's time is correct, and I have even tried adjusting my phone time forward by various increments but it doesn't work. Google responses to these reviews have been ignorant and unhelpful; they have no clue what they're talking about. WHAT WORKS FOR ME is to force quit the app (the ||| button on your phone, then swipe up on the app) and reopen it EVERY TIME.

works fine until you switch phones. The transfer app seemed to move everything, and it worked for 2 days, then lost all its data. There's no backup capabilities, so if you lose or destroy your device, your accounts are gone, meaning you have to disable 2 factor authentication and redo it. Not so easy to do if you cant log in to start with.

This App is ridicules. The requirements to establish a Key Code are never explained. Do you need all numbers, all letters, a combination of the two, how many spaces?? There is no link that gives you an explanation. When I used six numbers, it sais that it was too short. After adding more numbers, it said there were invalid characters used?? I tried all of the combinations, same result. 2- Step Verification is a great idea but not using Google Authenticator.

Got really tired of things not working correctly. Cloud syncing refused to work. On the rare occasion it actually did sync it would add all the entries from the cloud as duplicate entries. Lacking in a lot of features and it's a pain trying to migrate to a different app. I switched to Aegis Authenticator and it was the best decision I ever made. Took a while to switch my accounts to Aegis thanks to Google not allowing you to export to other apps, but no regrets.

"We've made the app easier to use and more visually appealing." You more than doubled the size of that font and it looks like trash now. Zero reason to not be able to adjust the size of the font ourselves instead of having some drop out UX designer decide they think font for an 87 year old is the best choice. And fix your damn broken clock sync. Jfc.

I'm an IT professional and I understand the security implications of backing up the seeds in the cloud (though Google does just that anyway with your passwords if you want). Anyway, what users want is a way to EXPORT THE SEEDS so they can be imported into another device. Still doesn't solve the "lost/stolen phone" problem, but much better than nothing.

In the last couple of weeks (June 2023) it stopped working on my Android phone. Seems to me some update to the Android system that caused the issue. I tried on 2 android devices. I did everything from reinstalling, syncing the time, nothing works. I searched for other options, nothing helped. It works on Apple devices, but not Android. If they don't fix it soon, I will have to switch to another app.

The latest update is horrible. The app now runs slowly. The "Click to reveal PIN" feature is just a pain in the backside, especially as there's no option to turn it off. There's still no built in option to lock the app with biometrics (like Microsoft and many others have), and there's no ability to back up in case your phone dies/is lost (no transfer to another phone is NOT backup).

Was fine for over a year then all of a sudden my codes won't work on any website I use it for. I tried syncing but it keeps telling me "it appears to be synced already." I made sure it was updated. I transferred it from one email to another and I was able to log in to one account. Tried logging into the same account again and couldn't do it. Uninstalling and reinstalling fixed it for now but I'm not optimistic.

This app is great... if you never want to change devices ever again. When trying to export to a new phone, it can't process special characters(possibly including spaces). The editing inside the app also doesn't allow you to remove parenthesis from certain keys like nintendo or facebook. I honestly can't believe that a security app developed by the biggest name in tech has such a horrible oversight. As it is now I'm stuck burning a backup code. You only get a few of them, so that's bad.