Apps is fine only GPS not so stable. It confuse drivers especially if in unfamiliar places. Something need to be done to improve the navigation. It's excellent navigation but unstable sometimes.
This app doesn't have live agents to chat or talked with to assist you in your issues. All that are available are their articles which is just limited so you end up your issues unresolved. And AI is just reliant to the articles so no help at all. My issue is that their mandatory training is not showing in my apps so how can I comply, and their deadline for complying is only until August 22, 2025. Today is August 19, 2025. No AI or articles was able to resolve my issue. 1 star for this app
Version 5.394.0 is a buggy version. Those who haven't updated should skip this version. To those who had updated, then good luck. Grab doesn't seem to have a team of beta tester to test their apps before rolling out their apps. This is quite disappointing as people are depending on the apps to earn a living. Version 5.395.0 fixed some of the bugs but still remains buggy.
I am stuck at this grab learning academy. Interface problem, the start button for the quiz never appear. I reached out to customer service called claudine, claudine gave me a link to do the quiz, she told me to send her the screen shot that I passed.. I did all that and followed up with her but no action until now. I guess I will be stuck forever.
Worst app ever experienced iny life. Was pushed to accept a job today, hello?? When did I become a FT Grab driver? Edited: Latest problematic issue, unable to accept jobs due to some unknown bugs, will give 0 star if possible. Edited again: Same issue, unable to accept jobs again, more than a month still not resolved, wonder if it is them not competent in resolving the issue or not bother at all, most probably the latter.
The ETA (Estimated Time of Arrival) in GrabMap is very inaccurate. For example, in heavy traffic, Grab still shows “3 minutes” even though the real delay is more than 13 minutes. Even after 5 minutes of driving, the ETA does not update. This misleads passengers, makes drivers look like they are delaying, and affects our ratings unfairly. Many drivers are forced to use Waze or Google Maps for accurate traffic info. Grab should urgently improve ETA calculation and traffic prediction
using grab hitch. the booking planner constantly crashes when loading, and needs to keep refreshing. I also disabled the auto accept job option, but somehow app will still force a job pop up notification that I did not request, and cancelling it lowers the job acceptance rate unfairly, very poorly designed app function. the map is also very very outdated and always shows long detour routes even though there is a straightforward path, have to use Google maps. Please fix.
It keeps bugging out. dangerous because while im driving the app closes and ofcourse i needed the navigation thru the grab driver app. it can cause accident due to reopening the app or once you open the app you will go right or left. and you suddenly quickly go on the side because the map tells to.
there is so much pest working at the airport. they all use third-party tools & cheat the systems. please do something so honest workers can get something. also add trip counting history, like how much I've completed from registered. add achievements, examples: 1, 2,3 years and so on as driver/rider.
Slow down, you're just wasting your time if this is your trip, no orders come in for an hour, you'll just waste your time waiting for the booking, sometimes you save your money, you won't get it in full if no cash comes in, there's still a lot to fix if you need to go to GCash.
