Reviews for Grant Cash Advance

BEWARE!! THEY DO NOT WAIT UNTIL THE DAY YOU GET PAID TO TAKE THE repayment! I received an advance and they took the money at midnight the day before the money is the posited in my account. I don't get paid until two days later but my bank receives the money early. that is fine but when I have reached out multiple multiple times they have not done anything about it. I get an AI response. also I have incurred now $75 worth of insufficient funds charges because of this.. no reimbursement

The Grant cash app won't accept my debit Mastercard from a major bank - no error message, just circles back to the page for me to input the information again, stuck in an endless loop. Customer support told me to reset the app or to uninstall and reinstall it. Neither resetting nor reinstalling fixed the problem. I've requested further assistance from customer support, but after 48 hours of waiting, I've heard nothing further. There is no phone number to call. All communication is via email.

I paid for Grant and was charged just fine. I then went to accept my advance and the app claimed I had no debit card on file (despite having JUST charged my card). When I tried to re-enter my card, it wouldn't save the info -- I'd enter the card information, hit save, and get bounced back to "add debit card." Support refuses to address the issue or provide a refund since I can't use the service. It's infuriating and scammy.

The small advance I got was very quick and easy, so kudos for that! I closed my account after I paid it back, which the end of May. I'm giving 1 star since, despite closing my account, I was billed for a premium membership today. I assumed it would automatically cancel that when the account was closed. (It'd be ridiculous not to, right?) That's apparently not what happens. I read the messages during account closure, and none tried to warn me of this this. I had to reactivate, cancel, then close.

I used to use this app a lot and it helped me in tight pinches... however, now in addition to a $10 monthly subscription, you have to earn points for a cash advance? yeah, no thanks. I already had consistent issues popping up the last couple of months where it would not let me access the advance at all because my direct deposit was "invalid" the points thing was the final straw that made me close the account.

Was a great app at first, but now stopped properly detecting my paychecks, even though they haven't changed. That caused my advance amount to drop A LOT for no reason. Customer service is of no help. There is a form in the app to fill out for Grant to learn how to detect your paychecks, but it's been days since I have submitted it and no one has responded or fixed anything. Will update my review if anything changes. For now, the app is unreliable for financial help.

Waiting for support to respond. The app offered $75. That's fine for the first advance. However, I couldn't get the advance without paying for Grant Plus, EVEN THOUGH the app stated that Grant Plus membership wasn't required. Between the transfer fee AND a membership fee, the advance is too expensive. Something either isn't working, OR the statements are misleading. I'll wait to hear from support.

DON'T DO IT, NOT WORTH IT. SCAMMED ME. Tilt is better. They only gave me $25, but said as I paid the advance back, I could borrow more. That's the only reason I went through with it. The amt due was $27 & I immediately switched to the "free" subscription. When I tried to borrow again after the 1st one was paid off, they wouldn't give me an adv. Said I didn't qualify. So i closed my account w/ them. Regardless, they charged me $9.99 the day after I closed the account & and uninstalled the app.

DO NOT USE THIS APP. IT IS A SCAM!!! At first , the app worked fine, but it's been less than 2 months and I've been charged for their "monthly" $9.99 fee 4 times. That's 2 extra charges. Customer service is no help, they just say that they can't refund anything bc it is for their membership. To top it off, I can't even sign into the app to cancel my membership. I also had the problems with my paycheck not being recognized (even though I'd gotten an advance already). Just stay away

I formerly resided in a state not serviced by Grant when I signed up for the service; now I live in a state that is serviced but customer service said they couldn't update my address on their end and there's no way for me to do so in the app. That's just asinine and I've never heard of an app having such poor capabilities.